11 of 11 Permanent Incident Response Jobs in the North East

GDPR and guidance from the National Cyber Security Centre. Work with internal teams and suppliers to implement proportionate and effective security controls. Security Operations & Incident Management Act as the primary point of contact for security incidents, leading or coordinating response activities. Take a hands-on role in incident investigation, root cause analysis, and remediation. Ensure that incident response processes are aligned to the operational needs of emergency service environments, including timely escalation and communication. Oversee vulnerability management, security testing, and remediation activities, engaging third parties where required (e.g., CHECK providers). Service Resilience & Operational Security ...

GDPR and guidance from the National Cyber Security Centre. Work with internal teams and suppliers to implement proportionate and effective security controls. Security Operations & Incident Management Act as the primary point of contact for security incidents, leading or coordinating response activities. Take a hands-on role in incident investigation, root cause analysis, and remediation. Ensure that incident response processes are aligned to the operational needs of emergency service environments, including timely escalation and communication. Oversee vulnerability management, security testing, and remediation activities, engaging third parties where required (e.g., CHECK providers). Service Resilience & Operational Security ...

integration and performance testing for all components Ensure solutions are reliable, reproducible and stable across releases Support continuous improvement of testing practices Monitoring and Incident Response Implement observability and monitoring tooling Track system performance and detect anomalies Support incident response, troubleshooting and root cause analysis ...

scripts, and internal platform tooling. Support self-service capabilities for application and product teams. Operational Support (BAU) Support day-to-day platform operations and incident response. Apply patches, upgrades, and maintenance to platform components. Assist with onboarding new cloud environments and subscriptions/accounts. Documentation & Collaboration Maintain engineering documentation ...

provisioning, and deployment across environments. Testing practices Implementing unit, integration, and performance tests to ensure reliability, correctness, and reproducibility across all release cycles. Observability & incident response Working with monitoring tooling and incident workflows to track system health, detect anomalies, and respond to failures in Real Time. … across multiple environments Strong understanding of software testing at all levels: unit, integration, and performance Practical experience with observability platforms and on-call/incident management Comfortable working across big data technologies and large-scale database architectures Ability to engage confidently with engineers, security professionals, and non-technical stakeholders ...

performance analysis, and automate improvements where possible. Ensure high availability and data integrity through proactive alerting, backups, and robust disaster recovery planning. Own major incident response, troubleshooting and root-cause analysis, implementing long-term fixes. Maintain security best practice across cloud and on-premise environments, including vulnerability management ...

Technical Oversight Lead and support a team of SOC analysts, ensuring high standards of performance and collaboration Provide mentoring, coaching, and technical guidance across incident response and investigation activities Act as the senior escalation point for complex or high-impact security incidents Support advanced threat hunting, forensic investigation … threat mitigation strategies Work closely with internal teams to enhance automation and SOAR workflows Operational Improvement Develop and refine SOC processes, procedures, and response playbooks Track SOC performance metrics and identify opportunities for efficiency and quality improvement Ensure services align with recognised security frameworks and regulatory requirements Skills & Experience ...

Technical Oversight Lead and support a team of SOC analysts, ensuring high standards of performance and collaboration Provide mentoring, coaching, and technical guidance across incident response and investigation activities Act as the senior escalation point for complex or high-impact security incidents Support advanced threat hunting, forensic investigation … threat mitigation strategies Work closely with internal teams to enhance automation and SOAR workflows Operational Improvement Develop and refine SOC processes, procedures, and response playbooks Track SOC performance metrics and identify opportunities for efficiency and quality improvement Ensure services align with recognised security frameworks and regulatory requirements Skills & Experience ...

technical users Able to work independently while collaborating effectively within a team Strong documentation and communication skills Desirable: Experience with security monitoring and incident response Exposure to vulnerability management and patching Familiarity with ITIL principles and ITSM tools Experience supporting telephony, print, or mobile device environments Interest ...

identity services. Implement and maintain enterprise backup platforms, disaster recovery strategies, and business continuity processes. Support advanced security services including endpoint detection and response, managed detection services, secure access platforms, and privileged access controls. Maintain accurate documentation and detailed ticket notes throughout the lifecycle of support requests. Key Performance … Adherence to service level agreements (SLAs). Accuracy and timeliness of ticket updates and documentation. Customer satisfaction and service quality feedback. System uptime and incident resolution efficiency. Effective use of monitoring, automation, security best practices, and recovery readiness. Skills & Experience Strong technical knowledge across enterprise infrastructure and cloud environments. ...

incidents and service requests, ensuring rapid resolution and minimal disruption Monitor system performance and identify trends to improve reliability and efficiency Support major incident response and contribute to root cause analysis Carry out installation, configuration, and testing of hardware and software systems Maintain accurate records, asset data ...