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3 of 3 Permanent Journey Map Jobs in the North East
Durham, England, United Kingdom
Hybrid / WFH Options Ronald James Group
about delivering intuitive, user-centred experiences. This role offers hybrid working. Key Responsibilities: Use design thinking to solve complex user experience challenges Create wireframes, user flows, personas, and journey maps to inform and support design decisions Design accessible, responsive interfaces in Figma, ensuring consistency across platforms Conduct user research and usability testing to validate design choices Develop and More ❯
Newcastle Upon Tyne, England, United Kingdom
Hybrid / WFH Options Methods
sector transformation project. The ideal candidate will have extensive experience designing end-to-end services and a strong understanding of Government Digital Service (GDS) standards. Key Responsibilities: Design and map end-to-end services, considering user needs, policy, tech constraints, and operational requirements Facilitate workshops and co-design sessions with stakeholders and users Collaborate closely with user researchers, designers … developers, and product managers Create service blueprints, journey maps, and other artefacts to communicate design decisions Ensure services meet GDS standards and support service assessments Proven experience as a Service Designer on digital transformation projects Deep understanding of GDS principles and service design standards Experience working across complex service ecosystems and organisational boundaries Strong facilitation, communication, and stakeholder More ❯
sunderland, tyne and wear, north east england, united kingdom
Hybrid / WFH Options Methods
sector transformation project. The ideal candidate will have extensive experience designing end-to-end services and a strong understanding of Government Digital Service (GDS) standards. Key Responsibilities: Design and map end-to-end services, considering user needs, policy, tech constraints, and operational requirements Facilitate workshops and co-design sessions with stakeholders and users Collaborate closely with user researchers, designers … developers, and product managers Create service blueprints, journey maps, and other artefacts to communicate design decisions Ensure services meet GDS standards and support service assessments Proven experience as a Service Designer on digital transformation projects Deep understanding of GDS principles and service design standards Experience working across complex service ecosystems and organisational boundaries Strong facilitation, communication, and stakeholder More ❯
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