1 to 25 of 33 Permanent Microsoft 365 Jobs in the North East

sites, taking ownership of incidents and service requests escalated from the 1st Line Support team. The role will involve troubleshooting a broad range of Microsoft, infrastructure, networking and end-user technology issues. You will also support ongoing IT projects, including Microsoft 365 improvements, device deployments, infrastructure … locations. Take ownership of escalated incidents and service requests through to resolution. Troubleshoot Windows 10 and Windows 11 desktop and laptop issues. Administer Microsoft 365, including Exchange Online, Teams, SharePoint and OneDrive. Manage users, groups, permissions and access within Active Directory and Microsoft Entra ID. Support ...

lead onboarding projects, deliver technical implementations, and ensure a seamless transition into a managed support environment. The role is ideal for someone with strong Microsoft and infrastructure expertise who enjoys building customer relationships and providing technical guidance. Key Responsibilities: Participate in customer discovery meetings and technical consultations. Gather … managed service solutions. Lead the onboarding of new managed service customers. Conduct technical audits and infrastructure assessments. Deliver implementation and migration projects across Microsoft technologies and managed service platforms. Configure, deploy, and support: Microsoft 365 Windows Server Microsoft Entra ID Microsoft Intune Microsoft ...

Zenith are looking to recruit an experienced AI & Microsoft Training Specialist. In this role you will design, deliver and continuously improve high-impact learning experiences that drive measurable outcomes for learners and employer partners. Reporting to the Apprenticeship Manager, you will play a key role in delivering and enhancing … work closely with the wider apprenticeship delivery team to ensure high-quality teaching, learning and assessment. You will enable learners and employers to adopt Microsoft 365 Copilot, Copilot Studio and AI-driven ways of working, translating technical capability into practical, real-world impact. Responsibilities AI Programme & Apprenticeship ...

Development Fed up spending all your time firefighting support tickets? Looking for an IT Infrastructure Technician role where you'll gain exposure to modern Microsoft technologies, enterprise infrastructure and exciting technical projects? This IT Infrastructure Technician opportunity offers the chance to join a well-established UK manufacturing business where … What You'll Be Doing Working across a diverse enterprise infrastructure, you'll: Deliver 2nd and 3rd line support across core infrastructure technologies Support Microsoft Server, Active Directory, Microsoft 365 and Azure environments Maintain VMware, on-premise infrastructure and virtualised platforms Assist with networking, firewall ...

phone, email, chat and face-to-face interactions Troubleshooting and resolving hardware, software and user account issues Managing user accounts and permissions within Microsoft Active Directory Supporting Windows 10 and Windows 11 devices, including deployment, configuration and maintenance Assisting users with Microsoft 365 applications and collaboration … best practices Nice to Have Previous experience in a 1st Line Support, Helpdesk or IT Support role Experience using ITSM tools Exposure to Microsoft 365 and Azure environments Basic networking knowledge ITIL Foundation certification (or a desire to work towards it) Why Join L&C? Because here ...

traditional IT management role. It sits at the intersection of technology and operations, with a strong emphasis on building practical solutions using Microsoft 365 and Power Platform. You’ll be responsible for shaping how the business uses its systems — from ERP and data flows through … e.g. Copilot, AI-assisted tools) into business processes Supporting and evolving an ERP implementation, ensuring it reflects real operational needs Driving systems integration across M365, ERP and other platforms Developing reporting and data visibility to support decision-making Leading the adoption of automation and AI across the business Working closely ...

traditional IT management role. It sits at the intersection of technology and operations , with a strong emphasis on building practical solutions using Microsoft 365 and Power Platform . You'll be responsible for shaping how the business uses its systems - from ERP and data flows through … e.g. Copilot, AI-assisted tools) into business processes Supporting and evolving an ERP implementation , ensuring it reflects real operational needs Driving systems integration across M365, ERP and other platforms Developing reporting and data visibility to support decision-making Leading the adoption of automation and AI across the business Working closely ...

traditional IT management role. It sits at the intersection of technology and operations , with a strong emphasis on building practical solutions using Microsoft 365 and Power Platform . You'll be responsible for shaping how the business uses its systems - from ERP and data flows through … e.g. Copilot, AI-assisted tools) into business processes Supporting and evolving an ERP implementation , ensuring it reflects real operational needs Driving systems integration across M365, ERP and other platforms Developing reporting and data visibility to support decision-making Leading the adoption of automation and AI across the business Working closely ...

Cloud/Infrastructure role. Deep expertise with Windows Server 2016/2022, AD, Entra ID, Group Policy, and Windows security services. Proven experience administering Microsoft 365 including Exchange, SharePoint, Teams and associated services. Solid understanding of Microsoft SQL Server and IIS administration. Demonstrable capabilities across networking … including VLANs, routing, DHCP Snooping, Spanning Tree and LAG. Hands-on background with firewall technologies and cyber security best practice. Strong practical experience in Microsoft Azure, including VMs, VNETs, storage, identity, networking security, WAF/Azure Front Door, and cost management. Skilled in managing MDM/MAM via Intune. ...

Delivery Design and implement AI and automation solutions for customers Build proof of concepts and production-ready solutions Develop workflows, automations and integrations using Microsoft technologies Support the implementation of Microsoft Copilot and AI-powered business solutions Deliver solutions that improve productivity, efficiency and user experience Ensure solutions … future direction of the organisation's AI and automation offering Skills & Experience (Essential): Experience delivering AI, automation or digital transformation solutions Strong understanding of Microsoft 365, Azure and Modern Workplace technologies Experience working directly with customers to gather requirements and design solutions Knowledge of workflow automation, business ...

problem-solving abilities. Excellent communication and customer service skills. Experience working within SLAs and escalation processes. Ability to manage multiple priorities effectively. Technical Skills: Microsoft Windows operating systems Microsoft 365 including Outlook, Word, Excel and PowerPoint Active Directory and user account administration Network fundamentals including ...

network issues Managing and updating support tickets with clear, detailed notes Collaborating with internal teams, partners, and third parties Supporting end-user devices and Microsoft 365 … environments Contributing to documentation, best practices, and process improvements What you’ll bring: Strong Microsoft stack knowledge (Windows 10/11, M365, Azure) Experience in a service desk/MSP environment Excellent communication and problem-solving skills A Microsoft Associate certification (or equivalent) Hybrid working Supportive team culture ...

support or IT engineering role Strong knowledge of Windows desktop and server operating systems Experience with SQL is essential Experience with Microsoft 365, Active Directory, Group Policy, and network troubleshooting Experience installing and supporting servers, including migrations Working knowledge of networking and firewall technologies Familiarity with virtualisation … operational or manufacturing-style environments Awareness of cyber security standards and frameworks Experience supporting information security management systems Relevant IT certifications (e.g. CompTIA, Microsoft, or equivalent ...

communication skills Commercial awareness with the ability to align technology investments to business outcomes Experience supporting customer-facing technical engagements Desirable Experience within a Microsoft-focused technology environment Knowledge of Azure, Microsoft 365, Modern Workplace and AI technologies Experience developing managed service offerings Exposure to mergers ...

procurement based on business requirements. Continuous Improvement: Identify opportunities to enhance ICT support services, streamline processes and improve overall system reliability and performance. Requirements: Microsoft 365 admin portal experience essential Proven experience as an ICT Support Engineer or in a similar technical support role. Strong knowledge ...

external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting * Windows OS, Active Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote ...

including triage, prioritisation, escalation and resolution processes Ability to analyse service performance, trends or data to support improved service delivery A practical understanding of Microsoft 365 products, including Teams About You We want you to have the ability to take ownership of complex or escalated issues, coordinating ...

implement continuous improvements Skills & Experience Proven experience delivering infrastructure projects Strong troubleshooting and problem-solving skills Experience with VMware, Azure, and Microsoft environments (M365, Windows Server, Azure AD) Solid networking knowledge (routing, switching, firewalls) Excellent communication and stakeholder management skills Desirable Intune or endpoint management tools Security tooling experience … Relevant certifications (Microsoft, Azure, VMware) Benefits Training & career progression, including professional qualifications (e.g. SQE) Up to 28 days holiday + birthday leave + long service increases Life assurance (up to 3x salary) 24/7 GP access and wellbeing support Pension scheme, mortgage support & financial advice etc. ...

industry trends, competitor activity and emerging technologies. ______________ Products & Services The successful candidate will be expected to sell solutions including: • Managed IT Services • Cloud Solutions • Microsoft 365 • Cyber Security • Managed Print Services (MPS) • Multifunction Printers & Copiers • Electronic Document Management (EDM) • Document Capture & Workflow Automation • Backup & Disaster Recovery • Business … business development. • Ability to build rapport with stakeholders at all levels. • Experience using CRM systems. • Full UK driving licence. ______________ Desirable Experience • Knowledge of Microsoft cloud technologies. • Experience selling SaaS or subscription-based services. • Existing network of SME or corporate clients. • Understanding of cyber security solutions. • Experience selling business telecoms ...

Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate. If you want to advance your IT career, are keen ...

Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate. If you want to advance your IT career, are keen ...

Support Analyst - 2nd Line - Hull An IT Support Analyst with strong 2nd line IT support, Windows 11, Windows Server, Intune, Azure, Entra, and Office 365 experience is required by a leading firm in central Hull. My client is looking for someone with a can-do attitude … brilliant team and company, click 'Apply Now' or send your CV across to faye . landells @ circlerecruitment . com Keywords: O365/Office 365/Windows/Azure/Exchange/Active Directory/Hull Circle Recruitment is acting as an Employment Agency in relation to this vacancy. ...

traditional IT management role. It sits at the intersection of technology and operations, with a strong emphasis on building practical solutions using Microsoft 365 and... LFWQ1_UKTJ ...

traditional IT management role. It sits at the intersection of technology and operations , with a strong emphasis on building practical solutions using Microsoft 365 and... CRWG1_UKTJ ...

traditional IT management role. It sits at the intersection of technology and operations , with a strong emphasis on building practical solutions using Microsoft 365 and click apply for full job details ...