1 to 25 of 27 Permanent Microsoft 365 Jobs in the North East

a skilled Systems Administrator to join a growing IT team for one of our well respected clients. This role is ideal for someone with solid experience supporting users, managing Microsoft 365 environments and maintaining IT infrastructure. Key Responsibilities: Provide technical support to users across the business Manage and support Microsoft 365 applications including SharePoint … connectivity. Install, configure, and maintain computer hardware and software systems. Skills and Experience Required Proven experience in a similar Systems Administrator or IT Support role Strong working knowledge of Microsoft 365, including SharePoint and Teams Experience with Windows Server environments (preferably Windows Server 2022) Desirable Experience with firewalls and general network administration If this role sounds of More ❯

a skilled Systems Administrator to join a growing IT team for one of our well respected clients. This role is ideal for someone with solid experience supporting users, managing Microsoft 365 environments and maintaining IT infrastructure. Key Responsibilities Provide technical support to users across the business Manage and support Microsoft 365 applications including SharePoint … up and manage Exchange mailboxes Administer security and endpoint management Skills and Experience Required Proven experience in a similar Systems Administrator or IT Support role Strong working knowledge of Microsoft 365, including SharePoint and Teams Experience with Windows Server environments (preferably Windows Server 2022) Desirable Experience with firewalls and general network administration Our client is moving quickly More ❯

People are looking to recruit an experienced AI Trainer. This role is responsible for developing and delivering innovative AI training programmes, with a focus on embedding AI technologies like Microsoft 365 Copilot into organisational processes through structured skills bootcamp and apprenticeship delivery models. The Trainer will support digital transformation by upskilling individuals to become in-house digital … blend of face-to-face workshops and ongoing consultancy-style support aligned to apprenticeship standards. Role responsibilities and requirements: Design and deliver comprehensive AI training programmes, including high-level Microsoft 365 Copilot leadership workshops and wider AI integration pathways. Create and maintain high-quality training materials such as presentations, user guides, integration roadmaps, and case study-based … prompt engineering, AI risk mitigation, ethical considerations, and change leadership to ensure responsible, scalable adoption. Align learning delivery with organisational needs, helping teams to build AI adoption roadmaps, configure Microsoft 365 Copilot, and extend functionality using Power Platform and Azure AI. Monitor learner progress to ensure learning continues and learners achieve in a timely manner. Ensure systems More ❯

Essential Criteria: Experience: Minimum 2–3 years in an IT support or technician role. Technical Skills: Installation, configuration, and maintenance of desktops, laptops, and mobile devices. Application support, including Microsoft 365, Windows OS, and other business applications . Basic network troubleshooting (Wi-Fi connectivity, IP issues, etc.). User account management in Active Directory and Entra ID … Service: Excellent communication skills with the ability to assist non-technical users. Work Ethic: Proactive, well-organized, and capable of working independently. Desirable Criteria: IT-related certification ( CompTIA A+, Microsoft Certified, ITIL Foundation ) or a relevant degree. Experience in Manufacturing/Engineering environments. Basic scripting knowledge ( PowerShell, Python ) for automation. Exposure to cloud technologies ( Azure ). Key Responsibilities: Install … configure, and support IT hardware, including computers, laptops, mobile devices, and peripherals. Provide first-line IT support, responding to helpdesk tickets and troubleshooting issues. Support business applications, including Microsoft 365 and Windows OS . Perform basic network troubleshooting ( Wi-Fi, connectivity, and IP issues ). Manage user accounts across various IT systems ( Active Directory, Entra ID ). More ❯

Essential Criteria: Experience: Minimum 2–3 years in an IT support or technician role. Technical Skills: Installation, configuration, and maintenance of desktops, laptops, and mobile devices. Application support, including Microsoft 365, Windows OS, and other business applications . Basic network troubleshooting (Wi-Fi connectivity, IP issues, etc.). User account management in Active Directory and Entra ID … Service: Excellent communication skills with the ability to assist non-technical users. Work Ethic: Proactive, well-organized, and capable of working independently. Desirable Criteria: IT-related certification ( CompTIA A+, Microsoft Certified, ITIL Foundation ) or a relevant degree. Experience in Manufacturing/Engineering environments. Basic scripting knowledge ( PowerShell, Python ) for automation. Exposure to cloud technologies ( Azure ). Key Responsibilities: Install … configure, and support IT hardware, including computers, laptops, mobile devices, and peripherals. Provide first-line IT support, responding to helpdesk tickets and troubleshooting issues. Support business applications, including Microsoft 365 and Windows OS . Perform basic network troubleshooting ( Wi-Fi, connectivity, and IP issues ). Manage user accounts across various IT systems ( Active Directory, Entra ID ). More ❯

professional support across phone, portal and email Log and manage tickets with accurate notes, priority and status updates Diagnose and resolve Windows and macOS issues, printers and peripherals Administer Microsoft 365 including SharePoint, OneDrive and Outlook Monitor Datto RMM, respond to alerts, perform remote remediations and patching tasks Set up new starters, user accounts and permissions, and … professionally What you will bring Excellent communication and a genuine customer service mindset Experience in an IT support role with ticket ownership and SLA awareness Hands on administration of Microsoft 365, especially SharePoint, OneDrive and Outlook Confident troubleshooting on Windows and macOS Full UK driving licence and willingness to work on client sites regularly Desirable Server and … infrastructure exposure, for example Windows Server, AD, basic networking Experience with VoIP platforms Familiarity with Datto RMM or similar remote management tools CompTIA, Microsoft or ITIL certifications, or a plan to achieve them Benefits and support £300 per month car allowance Mileage reimbursed at 45p per mile Training plan toward field engineer duties and relevant certifications Supportive team culture More ❯

mobile, and virtual desktop environments (e.g., Citrix, VMware Horizon). Deploy and manage Windows OS images, software packaging, and patch management using tools like SCCM, Intune, or Autopilot. Support Microsoft 365 applications and services, including Teams, OneDrive, and Exchange Online. Collaborate with the Service Desk and Infrastructure teams to resolve complex technical issues. Contribute to EUC projects … in device management. Document processes, procedures, and technical configurations. Skills & Experience Required: Proven experience in an EUC or Desktop Support Engineer role. Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory. Experience with endpoint management tools (e.g., SCCM, Intune, JAMF). Familiarity with virtual desktop infrastructure (VDI) and remote access technologies. Scripting skills (PowerShell More ❯

GTS Engineer Salary: up to £42,000 plus benefits About the role We are hiring a GTS Engineer to strengthen operational resilience and business continuity across our Microsoft estate and core infrastructure. You will design, test and document recovery strategies, keep processes current, and present clear risk based recommendations to stakeholders. This role blends hands on engineering with ownership … of standards and audit readiness. What you will do Own business continuity and disaster recovery for Microsoft 365 and Azure services, with defined RTO and RPO Run backup strategy and restorations, including immutable copies, off site retention and routine recovery tests Support infrastructure and architecture delivery across servers, storage, networking and identity Maintain risk and compliance records … to senior stakeholders with clear impact statements and cost benefit Partner with Security, Service Desk and Vendors to resolve incidents and close problems What you will bring Azure and Microsoft 365 certifications or equivalent experience Proven delivery of disaster recovery, backup and restoration in enterprise or public sector settings Strong grasp of infrastructure and architecture fundamentals and More ❯

IT and technology. Willingness to learn and develop skills. Good communication skills, both written and verbal. A helpful and patient attitude with a customer-focused approach. Basic knowledge of Microsoft Windows and Office applications. Good problem-solving abilities and attention to detail. Ability to work as part of a team and take direction. In addition, the following experience would More ❯

team and personal workloads as required throughout the day is essential. Candidates must have knowledge of supporting the majority of the following: Microsoft Windows 11 Microsoft Office 365 or above iPhone devices - configuring and troubleshooting Printing solutions (desktop and MFD) Active Directory Dealroom/File transfer solutions Mimecast email management NexThink experience preferred iManage (or other More ❯

your local hub ✈️ Travel: Occasional travel for workshops/meetings 💸 Expenses: £2,000 budget available We’re looking for a Product Manager to support the delivery and development of Microsoft 365 Copilot capabilities. This is a fantastic opportunity to drive adoption of a significant digital and AI transformations. Copilot is rapidly evolving, with strategic decisions to be … pinning across Office and desktop Support commercial, governance & rollout for persona-based training Gather and analyse use cases, success metrics & feedback Identify where additional capability/licensing is required M365 Copilot Work with directorates to analyse licence value, usage & data insights Monitor and optimise licence allocation and utilisation Ensure licence users meet access requirements & Terms of Use Support planning for … wider scaling of the solution Track new Microsoft features, assess impact & drive decision-making Who we’re looking for ✅ Experience in product management or digital delivery ✅ Knowledge of M365 and AI capabilities (desirable) ✅ Able to operate in complex, fast-paced environments ✅ Strong stakeholder and communication skills ✅ Data-driven decision-maker 📩 Interested? Apply or send a message to discuss further. More ❯

ensure seamless service delivery. Mentor junior team members and contribute to process improvements. What We’re Looking For: Strong communication skills and a customer-first mindset. Solid understanding of Microsoft 365, operating systems, and common business applications. Experience with remote support tools and ticketing systems. Ability to diagnose and resolve technical issues efficiently. A proactive approach to More ❯

best practices and disaster recovery plans Collaborate with internal developers and external IT partners What You’ll Need: Experience within a similar role Strong experience with Windows Server and M365 Proficiency in networking and monitoring tools Excellent troubleshooting skills and a proactive mindset More ❯

and develop teams. Resilience and adaptability in a fast-paced setting. Passion for customer service excellence. Desirable Experience in IT services or MSP environments. Familiarity with ticketing systems and Microsoft 365. Professional certifications (e.g., ITIL, MCP, Helpdesk Habits). Why Join? Be part of a collaborative and values-driven team. Opportunity to shape client experience and team culture. Work More ❯

framework, adopt PM best practices and adopt and approach which supports the ethos of continuous improvement. Position Qualifications Have or working towards recognised Project Management qualification Proficient in Office 365, including MS Project Education: Educated to degree or Apprenticeship Level 6, or equivalent experience Experience: Essential - Proven experience in a change discipline and in-depth knowledge of PM More ❯

a small team of solutions architects, ensuring frameworks and standards are applied Technical Services – lead a team of technical engineers providing engineering services across EUC, data platforms, Network infrastructure, M365, Cloud hosting etc Project Management – oversee delivery of key IT initiatives in line with governance standards Support – lead a disparate team of field engineers providing hands-on support across various More ❯

a small team of solutions architects, ensuring frameworks and standards are applied Technical Services - lead a team of technical engineers providing engineering services across EUC, data platforms, Network infrastructure, M365, Cloud hosting etc Project Management - oversee delivery of key IT initiatives in line with governance standards Support - lead a disparate team of field engineers providing hands-on support across various More ❯

efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years … 2nd line technical support environment Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard Backup Solutions - Azure/Veeam Virtualisation - Hyper-V, VMware, AVD, RDS In-depth Knowledge of O365 suite & MFA Able to answer general Networking questions. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work environment. Regular More ❯

them through to completion in a fast-paced environment. The successful candidate will bring strong technical expertise, problem-solving skills, and the ability to collaborate across multiple teams. From Microsoft environment upgrades … to AV systems, infrastructure migrations and service desk escalations, no two days will be the same. What you’ll be doing: Leading enterprise-scale Microsoft upgrades (Windows, Office 365) Managing AV tech across meeting spaces with a focus on quality and reliability Providing 3rd line support and mentoring junior IT staff Troubleshooting and resolving complex infrastructure issues … and system migrations Contributing to process improvement and knowledge sharing What we’re looking for: 5+ years in a 3rd line IT support or similar role Strong knowledge of Microsoft technologies and enterprise IT systems Experience with AV, cloud environments (private/public), and ITIL processes Ability to juggle multiple projects with excellent communication skills Desirable: Azure, VMware/ More ❯

support team, with a proven track record in colleague support roles and have and understanding of ITIL frameworks Windows 11 experience and sound understanding of Microsoft software - including O365, Teams etc. Experience of PC configuration/Installation Be adaptable and able to operate in a constantly changing environment, and have excellent problem-solving capabilities Knowledge of mobile telephony Possess More ❯

with the best. We operate out of three offices, Berkshire, Newcastle & Belfast, and have 150 employees across Cybit. We have great relationships with our vendors, and we’re a Microsoft Gold Partner, Qlik Select Partner, Alteryx Premier Partner, AWS Advanced Consulting Partner, Palo Alto Platinum Innovator, F5 Gold Partner and more! Within our Managed Services division, we work closely … Active Directory, 365 and Citrix. Desirable skills: Basic understanding of Microsoft suite: They should have a basic grasp of the workings of Windows 10 Desktop & Office 365 applications. Customer service skills: The ability to speak with customers in a polite, friendly and helpful manner and convey technical information to non-technical people. Eagerness to learn More ❯

customer service and communicate clearly with users of all technical levels. Desirable skills: Strong interest in technology, IT systems, and problem-solving. Basic understanding of Microsoft Windows, Office 365, and networking fundamentals. Excellent communication and teamwork skills. Organised, proactive, and eager to learn. Ability to work under pressure and prioritise effectively. Positive attitude and strong attention to … holidays. Continuous on-the-job training and development. Clear career progression opportunities within ATOM Technology. Friendly, inclusive, and modern working environment in Newcastle. Support for professional certifications (e.g., CompTIA, Microsoft). Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to More ❯

the team across both hardware and software support. Key skills and experience required: Commercial experience of 1st line support (at least 6 months) Support in a Microsoft/O365 based environment Strong focus on customer service as the number 1 priority above all else Works well within a team Beneficial: Any 2nd line experience The nature of the role More ❯

A growing Microsoft Partner Consultancy are looking for a passionate Copilot Studio Consultant join their impressive team. The role is home-based, with some element of travel to client sites when required, and to company conferences and events. For this reason, they're able to consider candidates across the UK. This role sits within their specialist AI Practice - focused … on providing cutting-edge solutions for their clients using the latest Microsoft AI technologies. This is a truly end-to-end role, where you'll engage directly with clients to uncover AI use-cases, create and deliver compelling Copilot Studio proposals, design and deploy these solutions, and provide end-user training and support. It requires previous hands-on experience … Technical Consultant role Experience designing and developing solutions using Microsoft Copilot Studio, including building and deploying AI Agents You may come from either a Data background or an M365 background A desire to keep up-to-date with the latest advancements in the AI space Strong communication, stakeholder management and problem-solving skills Benefits: Salary of up to More ❯

issues while getting stuck into project delivery, infrastructure upgrades, and automation work. What you'll be doing: Acting as an escalation point for 1st line support Managing AD, Exchange, M365, VPNs & GPOs Scripting in PowerShell and supporting infrastructure refreshes AV & telephony support (8x8/Skype) Mentoring junior techs and documenting best practices What you’ll need: 3+ years in IT … support (ideally 2nd line) Strong knowledge of Microsoft tech stack Solid troubleshooting ability with minimal supervision What’s on offer: £30,000 salary Clear progression pathway Hands-on project exposure Supportive, collaborative team 📩 Apply now or drop me a message if this sounds like your next move! #ITJobs #2ndLineSupport #NewcastleJobs #Hiring #TechCareers #Microsoft365 #Infrastructure #PowerShell #ITSupport #CareerGrowth More ❯