Responsibilities: Provide 2nd line technical support to clients across a variety of industries, both remotely and onsite. Diagnose and resolve issues related to Microsoft 365 (including Exchange Online, SharePoint, Teams, and OneDrive). Support, configure, and manage Microsoft Azure environments (Virtual Machines, Azure Active … and guidance on IT best practices to clients. Requirements: Proven experience in a 2nd Line IT Support role or similar. Strong knowledge of Microsoft 365 services (Exchange Online, SharePoint, Teams, etc.). Proficiency in Microsoft Azure administration, including managing virtual machines, storage, and networking. … focus on delivering timely solutions. Strong customer service orientation and excellent communication skills. Ability to manage and prioritize multiple support requests. Desirable Skills: Microsoft certifications (e.g., MS-100, AZ-104, AZ-500). Experience with scripting or automation (PowerShell). Familiarity with backup solutions and disaster recovery. Knowledge more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
user support. Windows 10 and 11 Professional, MAC OS, in enterprise environments User/devices administration tool: Active Directory, Intune, O365 admin portal, exchange, Azure High resolution capacity for complex incidents. Strong communication to conduct business meetings. Highly organized and efficient. Time management skills. Initiative and ability to more »
NE12, Forest Hall, North Tyneside, Tyne & Wear, United Kingdom
Three Sixty Talent
2+ years; Be familiar with ticket systems, logging and remote management and monitoring processes; Excellent Customer Service Skills; Deep working knowledge of the Microsoft stack of technology at administrator level, including Windows Server, Microsoft365 Admin Centres including Azure Entra ID, Office 365, Compliance, Exchange, etc. Additionally … maintain operational support documentation; In addition, any of the following would be advantageous: Previous experience working for an IT managed services provider (MSP) Microsoft Google Workspace ITIL® 4 Foundation certification more »
Middlesbrough, North Yorkshire, North East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
DHCP. Experience with virtualisation technologies such as Hyper-V or VMware. Strong networking skills (LAN/WAN, VPNs, firewalls, etc.). Experience with Microsoft Office 365 and Exchange Online. Knowledge of backup and disaster recovery solutions. Benefits : 25 days annual leave plus bank holidays. Pension scheme. more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Opencast Software Europe Ltd
a similar role. You'll need a good understanding of: Desktop operating systems, including macOS, and Windows (we mostly use macOS). The Microsoft 365?suite of products, including Exchange Online, SharePoint, Teams, OneDrive etc. EntraID and Single-Sign-on. Server operating systems including exposure to … our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview Job interviews are on Microsoft Teams. Well make any adjustments to help you. Want to know more? Visit our website .Were not working with recruitment agencies on this vacancy. more »
