9 of 9 Permanent Service Design Jobs in the North East

User Experience Service Designer | £370.59/Day PAYE Contract - Inside IR35 Hybrid Newcastle-upon-Tyne We are seeking an experienced User Experience Service Designer to drive a human-centered design process on a significant long-term project (Dec 2025 - Sep 2026), supporting a major global System Integration Partner. This role is a hybrid position based in the … Newcastle-upon-Tyne area. 🎯 The Role: User Experience Service Designer You will act as the subject matter expert, responsible for framing services, conducting deep research, and ensuring design solutions meet user needs while aligning with complex enterprise business and technical strategy. Research & Synthesis: Conduct ethnographic research and synthesize human insights, balancing them against enterprise constraints. Facilitation: Lead workshops … collaboration, and drive team consensus across multiple project streams. Visualization: Create user journey maps and develop prototypes to visualize, test, and validate concepts. Leadership: Manage team activities, make key design decisions, and provide solutions across multiple teams within the SI partner's delivery framework. Testing: Conduct usability testing to gather feedback and iterate on designs. ✅ Essential Expertise: Advanced proficiency More ❯

flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require it.o 27 days leave (increasing with length of service) plus 8 bank holidays.o Opportunities for developmento Active wellbeing and inclusion networkso Excellent pensiono Various salary sacrifice schemeso Employee Assistance programme, offering free 24/7 support for you … touchpoints between Oracle HCM modules and other systems, ensuring seamless data flow and process alignment. Assuring approach to Microsoft Azure's data and analytics capabilities. Assuring ServiceNow workflows and service integrations are configured to support operational efficiency and user experience. Matrix Managing and developing a team of Senior Technical Analysts. Supporting governance, planning, and readiness assessments. Contributing to programme … and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help More ❯

flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require it.o 27 days leave (increasing with length of service) plus 8 bank holidays.o Opportunities for developmento Active wellbeing and inclusion networkso Excellent pensiono Various salary sacrifice schemeso Employee Assistance programme, offering free 24/7 support for you … touchpoints between Oracle HCM modules and other systems, ensuring seamless data flow and process alignment. Assuring approach to Microsoft Azure's data and analytics capabilities. Assuring ServiceNow workflows and service integrations are configured to support operational efficiency and user experience. Matrix Managing and developing a team of Senior Technical Analysts. Supporting governance, planning, and readiness assessments. Contributing to programme … and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help More ❯

to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require it. o 27 days leave (increasing with length of service) plus 8 bank holidays. o Opportunities for development o Active wellbeing and inclusion networks o Excellent pension o Various salary sacrifice schemes o Employee Assistance programme, offering free … benefits and high street and online discounts. Main duties of the job As Data Migration Assurance Manager, you'll play a key role in assuring the supplier's strategy, design, and implementation of data migration activities. You'll work across multiple migration waves, ensuring readiness, compliance, and successful delivery. Your responsibilities will include: Assuring data migration strategies and plans … and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help More ❯

to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require it. o 27 days leave (increasing with length of service) plus 8 bank holidays. o Opportunities for development o Active wellbeing and inclusion networks o Excellent pension o Various salary sacrifice schemes o Employee Assistance programme, offering free … benefits and high street and online discounts. Main duties of the job As Data Migration Assurance Manager, you'll play a key role in assuring the supplier's strategy, design, and implementation of data migration activities. You'll work across multiple migration waves, ensuring readiness, compliance, and successful delivery. Your responsibilities will include: Assuring data migration strategies and plans … and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help More ❯

Key Responsibilities Service Delivery & Process Improvement Lead the delivery of all Local Technology Support (LTS) functions across the region. Develop, implement, and continuously improve processes that enhance service delivery and operational efficiency. Build strong internal and external relationships to improve service quality and customer satisfaction. Identify opportunities for process and service enhancements, driving cost savings and … implement corrective actions in collaboration with delivery and support teams. Support supplier management processes, ensuring documentation, SLAs, and reporting standards are consistently maintained. Participate in commercial discussions to support service and cost optimization. Technical Leadership Demonstrate a solid understanding of core IT products and services such as Security, Core Architecture, Workstation Technology, Collaboration, End User Services, and Digital Workplace. … Advocate best practices, pricing, and eligibility guidelines to ensure effective adoption of technology services. Provide insight and feedback to help shape and refine IT service offerings based on user and business needs. Oversee preparation of reports, metrics, and KPIs to support customer service reviews and performance assessments. People Management Lead, mentor, and develop a team of technology support More ❯

combines office collaboration with the comfort and convenience of remote work." Klipboard offer industry-specific, cloud-based software across wholesale distribution, automotive, retail, rental, manufacturing, transport management and field service management. We are experiencing significant growth in markets across North America, Europe and Africa, and indeed beyond. Some great opportunities are being created as a result of this for … of demonstrations and documentation. You would contribute positively to all of these activities. You will work with senior members of the team to ensure your solutions conform to Klipboard design standards and technical solution stack. The role reports to the Delivery Manager of the relevant R&D team. We operate a hybrid working policy on completion of probation. The … Knowledge And Experience Preferred, 2:1 Upper second-degree Bachelors in a relevant discipline. 2:2 Lower second will also be considered if evidenced project Demonstrates suitable technical and design abilities. Experience of agile approaches to engineering solutions would be an advantage. Experience in the following, or similar, would be an advantage: A good understanding of VB, or the More ❯

is seeking a Network Architect to join its Network and Telecoms Team. This is a strategic and hands-on role, ideal for someone with deep expertise in enterprise network design and infrastructure architecture. You’ll play a key role in shaping the organisation’s network infrastructure strategy, ensuring resilience, scalability, and alignment with operational and clinical needs. Key Responsibilities … Collaborate with senior IT leaders to deliver a robust and future-ready network platform. Define and document infrastructure strategies and service relationships. Lead infrastructure projects and vendor engagements. Ensure network availability, security, and performance across multiple sites. Provide 24/7 support coverage and troubleshoot production systems. Contribute to service design, hardware solutions, and interface requirements. Essential … Qualifications & Experience Higher degree in IT or equivalent experience. Expertise in: Enterprise network design Network security and threat hardening SD-WAN, SDA, DNS/DHCP Centrally managed services (e.g. Cisco DNA, ISE, Prime) Next-gen firewalls and remote access technologies Strong analytical, project management, and stakeholder engagement skills. Desirable Skills & Experience Desirable Cisco certifications Experience with Microsoft Azure and More ❯

Contract Service Designer Inside IR35 £600pd Few days per month travel We’re looking for an experienced Service Designer to join a government project, helping to deliver user-centred services aligned with GDS (Government Digital Service) standards. What you’ll do: Design and improve end-to-end services based on user needs Work collaboratively with multidisciplinary … teams (researchers, designers, developers, product managers) Apply GDS service standards and principles throughout the design process If you’re an experienced Service Designer with strong UCD skills and previous government project experience, please apply More ❯