Gateshead, Tyne and Wear, North East, United Kingdom
Heels & Brogues Group Limited
Heels & Brogues Recruitment are working with a well-known client to find a talented 2nd Line SupportEngineer to join their dynamic team. Job Title: 2nd Line SupportEngineer Salary: £25,000.00 - £30,000.00 per year Location: Gateshead Benefits: Company pension Free parking On-site parking … build trust and meet customer expectations. Their team ensures seamless operations by sourcing and assembling the necessary equipment. Job Summary: As a 2nd Line SupportEngineer, you will support managed services clients by resolving hardware, software, and network issues. You will interact directly with clients to ensure … minimal disruption to their business operations, maintaining high-quality IT support services and fostering trust and reliability. You will handle queries and problems across technologies such as Microsoft 365, Microsoft Azure AD, Microsoft Intune, network issues, SharePoint Online, virtual machines, remote desktop, Windows Server, and internet connectivity. Key Responsibilities more »
Durham, County Durham, North East, United Kingdom Hybrid / WFH Options
Bennett and Game Recruitment LTD
Access Control Technical SupportEngineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a Technical SupportEngineer due to the growth of the business. Successful candidates will have an in-depth knowledge … in access controls and will also provide technical support, troubleshooting assistance and provide resolutions to customers via email and telephone. Access Control Technical SupportEngineer Position Overview Provide technical support and troubleshooting assistance via telephone and email to resolve customer and partner issues. Technical Support … providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products Maintain and update internal CRM Support ticket database accurately Provide suggestions for improvement of practices within the Company Access Control Technical SupportEngineer Position Requirements 3+ years experience more »
North Shields, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Bennett and Game Recruitment LTD
Access Control Technical SupportEngineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a Technical SupportEngineer due to the growth of the business. Successful candidates will have an in-depth knowledge … in access controls and will also provide technical support, troubleshooting assistance and provide resolutions to customers via email and telephone. Access Control Technical SupportEngineer Position Overview Provide technical support and troubleshooting assistance via telephone and email to resolve customer and partner issues. Technical Support … providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products Maintain and update internal CRM Support ticket database accurately Provide suggestions for improvement of practices within the Company Access Control Technical SupportEngineer Position Requirements 3+ years experience more »
Hull, North Humberside, North East, United Kingdom
Syntax Consultancy Limited
IT SupportEngineer Hull (East Yorkshire) Permanent £25,000 + Benefits IT SupportEngineer needed to provide IT tech support for a School based in Hull (East Yorkshire). Enhanced DBS certificate preferred, but not essential. A chance to join a leading IT managed services … business specialising in providing IT support into the Education sector. Start Summer 2024. Key experience + tasks will include: Providing day-to-day IT support for Desktop PCs, Mobile Devices, Laptops, Chromebooks and Tablets. Peripheral Support for Printers, Scanners, Interactive Whiteboards, Projectors + Audio/Visual equipment. more »
Hull, North Humberside, North East, United Kingdom
Nextech Group Limited
Job Title: IT Support Technician Location: Hull, UK Salary: £28,000 About Us - My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. … vibrant city known for its rich cultural heritage and thriving business community. Job Description - We are looking for a dynamic and customer-focused IT Support Technician to join our team in Hull. As an IT SupportEngineer, you will play a crucial role in providing top-notch … technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
In Technology Group
Junior IT SupportEngineer Newcastle/Hybrid £24,000 - £30,000 Are you passionate about IT and making a positive impact on the community? Join our client's technical team, a dedicated force in providing quality housing solutions in Newcastle City Centre. They are currently seeking a Junior … IT SupportEngineer to join their internal IT team and support them with technical projects and tech support. Responsibilities: Provide essential IT support to internal staff. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer systems. Collaborate with the IT team to more »
Employment Type: Permanent
Salary: £24000 - £30000/annum 35 days holiday, pension, discount
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Harvey Nash
Are you passionate about IT Support and are looking for an exciting opportunity? Our client is a rapidly growing healthcare organisation and they are seeking an experienced 1st Line SupportEngineer with a passion for customer service. This role offers the chance to be part of a … company that's transforming healthcare through state-of-the-art IT solutions. The Role As 1st Line SupportEngineer, you will be the frontline of IT support, providing first-level assistance to ensure the smooth operation of both the solution and the wider business. You will be … addressing technical issues and contributing to the overall success of their IT team. Responsibilities: Offer frontline support for IT-related queries, ensuring quick and effective resolution. Diagnose and troubleshoot technical problems, aiming for minimal disruption. Maintain high levels of customer service, ensuring client satisfaction. Collaborate with the IT supportmore »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Latcom
2nd/3 rd Line IT SupportEngineer . My client based in Newcastle are looking for a 3rd Line IT SupportEngineer but would consider an experienced 2nd liner ready to step into a 3rd line role. Client will offer training, pay for course/ more »
Access Control Technical SupportEngineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a Technical SupportEngineer due to the growth of the business. Successful candidates will have an in-depth knowledge … in access controls and will also provide technical support, troubleshooting assistance and provi... more »
Job Title: Technical SupportEngineer- Diesel Generators and Energy Storage Systems Salary: £45-£50k + 7.5% annual bonus Location: Remote/UK Wide Coverage Job Mission: Purpose: To contribute to the profitability of the companys Power division of the business, by technically supporting teams and customers to increase … parts & service sales. Key Responsibilities: To provide customers with technical support for generators and Energy Storage Systems Provide customer support to resolve technical and application problems. Including occasional on site presence Warranty Claim handling Service Bulletin Administration Support dealers with warranty claims as and when required. Support service Operations Manager with work in progress management. Provide on-site and remote support for service engineers. Preparation and provision of internal and external technical service training To provide a first-class level of customer support to our customers. Undertake special project work as required. Attend annual more »
NE12, Forest Hall, North Tyneside, Tyne & Wear, United Kingdom Hybrid / WFH Options
GEM Partnership
client is a fast-growing software business that has embarked on significant growth to become the market leader in their sector. As an Application SupportEngineer, you will be responsible for delivering a first-class support service to their clients. The Role Troubleshoot both 1st line and … technical issues, offering guidance and managing changes for their software clients, providing timely customer feedback Deliver and maintain a high-quality service to customers Support the roll-out of new software solutions across their portfolio of customers Take ownership of support issues and seek closure ensuring all relevant … support procedures are followed Managing multiple cases at one time, ensuring case notes are up-to-date Diagnosing and resolving incidents using remote access tools and verbal instructions Resolving issues predominantly over the phone or via remote connectivity or, very occasionally, visiting client sites Deliver great customer service operating more »
a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an Technical SupportEngineer to bolster their expanding IT team. Role Details: Hours: Monday - Friday, 8:00 AM - 4:30 PM, onsite. Salary: £26,000 up … focused projects. Responsibilities: Provide comprehensive IT systems, software, and hardware maintenance and support. Undertake systems administration tasks to ensure seamless operations. Manage, maintain, and support software and hardware infrastructure. Analyze data and generate insightful company reports. Facilitate smooth client onboarding processes. Configure and operate the order processing system (Mintsoft more »