22 of 22 Permanent TCP/IP Jobs in the North East

and maintaining on-premise and cloud environments, experience working for an MSP and implementing and administering Microsoft Azure, Microsoft 365 suite, and VMWare / Citrix environments. Our client prides themselves on strong communications skills - you will be regularly communicating with clients to ensure they are satisfied with the … for Helpdesk Analysts & Apprentices. Diagnose a wide range of issues, from the user desktop environments to server applications A willingness to proactively document / maintain standard processes and procedures, updating knowledge articles. 2nd Line IT Support Technician - Personal Attributes: You will be a technology enthusiast who is good … and written communication skills Active Directory and GPO administration Exchange administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP / IP stack, concept of VLANs and firewalls, wireless configurations 5 years+ in a technical helpdesk environment 3 years+ 2nd More ❯

written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP / IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years … + of a 2nd line technical support environment Firewall Implementations -Fortigate / Cisco / Sonicwall / Watchguard Backup Solutions - Azure / Veeam Virtualisation - Hyper-V, VMware, AVD, RDS In-depth Knowledge of O365 suite & MFA Able to answer general Networking questions. What More ❯

and expanding MSP with real scope to progress into project-focused and escalations role. Key Skills: Windows OS 11-10 OS Office 365 / Exchange Active Directory / AzureAD Group Policy (DNS / DHCP) Networking - VLANs, TCP / IP … working with the latest tech and getting involved in all aspects of the job which include the following: Roles and responsibilities: Provide 1st / 2nd line support for all customers via phone, email or face-to-face Following in-depth diagnosis, escalate to 3rd line when necessary Log … system. Manage, prioritise and plan own work queue and deal with calls within the set SLAs. Identify and drive through opportunities for improvement / change via the Service Improvement. With this opportunity, you will achieve: Starting salary from £26k-£29k DOE 25 days annual leave + bank holidays More ❯

agreements, while keeping customers informed throughout the process. Key Responsibilities Deliver 2nd line technical support to our clients. Log and track support calls / incidents with accurate updates. Resolve incidents within SLA or escalate where appropriate. Communicate clearly with customers to keep them informed. Maintain standards aligned with … ISO 27001. Essential Criteria Experience in a helpdesk environment Excellent customer service skills Understanding of working to SLAs Strong troubleshooting skills, particularly with: TCP / IP, LAN / WAN, VPNs Microsoft Windows OS and Microsoft Office Microsoft Server, Active Directory, and Domain … Services Backup / restore tools (e.g. Arcserve) Virus and malware protection software Self-motivated with a proactive attitude Please click apply to be considered for the opportunity More ❯

agreements, while keeping customers informed throughout the process. Key Responsibilities Deliver 2nd line technical support to our clients. Log and track support calls / incidents with accurate updates. Resolve incidents within SLA or escalate where appropriate. Communicate clearly with customers to keep them informed. Maintain standards aligned with … ISO 27001. Essential Criteria Experience in a helpdesk environment Excellent customer service skills Understanding of working to SLAs Strong troubleshooting skills, particularly with: TCP / IP, LAN / WAN, VPNs Microsoft Windows OS and Microsoft Office Microsoft Server, Active Directory, and Domain … Services Backup / restore tools (e.g. Arcserve) Virus and malware protection software Self-motivated with a proactive attitude Please click apply to be considered for the opportunity More ❯

purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong knowledge of networking fundamentals (TCP / IP, VLANs, Routing, Switching, Firewalls, Loadbalancers). Familiarity with enterprise Wi-Fi solutions, (Meraki / Aruba) on … premises data centres (Cisco / Arista), and cloud networking (AWS, Azure, or Oracle Cloud). Experience with network monitoring tools (e.g., SolarWinds / Entuity, Splunk, or similar). Proven troubleshooting skills with the ability to diagnose and resolve network issues. Basic understanding of network security principles More ❯

a wide range of clients Responding to service desk tickets and calls in a timely manner Installing, configuring, and supporting client infrastructure (hardware / software) Maintaining and supporting Windows Servers, Microsoft 365, Exchange, SharePoint, and Azure Troubleshooting and managing Active Directory, Intune, and PowerShell tasks Supporting virtualization technologies … such as Hyper-V and VMware Managing firewalls, Ubiquiti devices, VoIP systems, and networking (TCP / IP, DNS, DHCP) Occasional travel to client sites and the Manchester office (expenses covered) What You'll Bring: A minimum of 2 years in a 2nd Line Support More ❯

a wide range of clients Responding to service desk tickets and calls in a timely manner Installing, configuring, and supporting client infrastructure (hardware / software) Maintaining and supporting Windows Servers, Microsoft 365, Exchange, SharePoint, and Azure Troubleshooting and managing Active Directory, Intune, and PowerShell tasks Supporting virtualization technologies … such as Hyper-V and VMware Managing firewalls, Ubiquiti devices, VoIP systems, and networking (TCP / IP, DNS, DHCP) Occasional travel to client sites and the Manchester office (expenses covered) What You'll Bring: A minimum of 2 years in a 2nd Line Support More ❯

a wide range of clients Responding to service desk tickets and calls in a timely manner Installing, configuring, and supporting client infrastructure (hardware / software) Maintaining and supporting Windows Servers, Microsoft 365, Exchange, SharePoint, and Azure Troubleshooting and managing Active Directory, Intune, and PowerShell tasks Supporting virtualization technologies … such as Hyper-V and VMware Managing firewalls, Ubiquiti devices, VoIP systems, and networking (TCP / IP, DNS, DHCP) Occasional travel to client sites and the Manchester office (expenses covered) What You'll Bring: A minimum of 2 years in a 2nd Line Support More ❯

a wide range of clients Responding to service desk tickets and calls in a timely manner Installing, configuring, and supporting client infrastructure (hardware / software) Maintaining and supporting Windows Servers, Microsoft 365, Exchange, SharePoint, and Azure Troubleshooting and managing Active Directory, Intune, and PowerShell tasks Supporting virtualization technologies … such as Hyper-V and VMware Managing firewalls, Ubiquiti devices, VoIP systems, and networking (TCP / IP, DNS, DHCP) Occasional travel to client sites and the Manchester office (expenses covered) What You'll Bring: A minimum of 2 years in a 2nd Line Support More ❯

a Managed Service Provider environment. Strong expertise in Microsoft Windows, Windows Server, Active Directory, and Exchange Server. Proficiency in networking concepts & protocols, including TCP / IP, DNS, DHCP, VLANs, and routing. Experience with virtualisation technologies such as VMware or Hyper-V. Familiarity with cloud More ❯

Engineer or similar IT support role. Strong knowledge of Windows Server, Active Directory, and Microsoft 365 administration . Experience with networking technologies , including TCP / IP, DNS, DHCP, and VPNs. Familiarity with firewalls, routers, and switches (preferably Cisco or Fortinet). Strong troubleshooting skills More ❯

Engineer or similar IT support role. Strong knowledge of Windows Server, Active Directory, and Microsoft 365 administration . Experience with networking technologies , including TCP / IP, DNS, DHCP, and VPNs. Familiarity with firewalls, routers, and switches (preferably Cisco or Fortinet). Strong troubleshooting skills More ❯

Industry: Manufacturing About the Company Our client, a well-established and growing manufacturer based in Washington , is seeking an experienced and proactive 1st / 2nd Line Engineer to join their dynamic support team. This is a fantastic opportunity to work in a fast-paced environment where you'll … play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 1st / 2nd line support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring minimal disruption to business operations. Systems … experience in a IT Support role. Strong knowledge of Windows Server, Active Directory, and Microsoft 365 administration . Experience with networking technologies , including TCP / IP, DNS, DHCP, and VPNs. Familiarity with Google Suite (beneficial) Strong troubleshooting skills, with a methodical and analytical approach More ❯

complex issues to 3rd line or vendors when necessary Maintain and support Microsoft 365, Active Directory, and Windows-based systems Assist in onboarding / offboarding users and managing user accounts Troubleshoot network, hardware, and software issues Maintain documentation and follow ITIL best practices Participate in ongoing improvement and … support or similar technical role Strong knowledge of Windows OS, Microsoft 365, Active Directory, and Exchange Solid understanding of networking fundamentals (DNS, DHCP, TCP / IP, VPN) Experience with ticketing systems and remote support tools Excellent troubleshooting and communication skills Ability to work both More ❯

complex issues to 3rd line or vendors when necessary Maintain and support Microsoft 365, Active Directory, and Windows-based systems Assist in onboarding / offboarding users and managing user accounts Troubleshoot network, hardware, and software issues Maintain documentation and follow ITIL best practices Participate in ongoing improvement and … support or similar technical role Strong knowledge of Windows OS, Microsoft 365, Active Directory, and Exchange Solid understanding of networking fundamentals (DNS, DHCP, TCP / IP, VPN) Experience with ticketing systems and remote support tools Excellent troubleshooting and communication skills Ability to work both More ❯

setup Build the customer VMWare foundation to support deployment of the application Provide third-line support to the operations teams when required. Experience / Qualifications: Essential requirements 5+ years VMware vSphere & vSAN administration and troubleshooting 2+ years working with infrastructure-as-code in DevOps environments Demonstrable experience of … Excellent communication skills - written and verbal. Desirable, but not essential Dell VxRail solutions Immutable infrastructure approach to patching Familiarity with HashiCorp KeyVault and / or Harbour Container Registry SIEM integration Networking (Load balancing, Firewalls, TCP / IP) Datacenter infrastructure management Familiarity with More ❯

but not restricted to, advanced 3rd line support, specialised skill development, consulting, sales, or management. Primary Role Responsibilities Technical ability to resolve issues / requests through the Freshservice portal and support 1st & 2nd line engineers and infrastructure Leadership skills, which encompass the capacity to encourage junior peers, and … need to escalate a request or incident; To allocate more complex service issues to the 3rd line IT Infrastructure Engineers. Knowledge in monitoring / maintaining of Endpoint detection and response platforms (EDR) (Example: BitDefender, Carbon Black, Sentinel One, CrowdStrike); To act at the customer service point of contact … Admin Centres including Azure Entra ID, Office 365, Compliance, Exchange, etc. Additionally, exposure to Azure Virtual Desktop is desirable. Highly technical around networking (TCP / IP, DNS, DHCP etc.), voice and data communications; Demonstrate strong leadership abilities, including the ability to motivate and inspire More ❯

but not restricted to, advanced 3rd line support, specialised skill development, consulting, sales, or management. Primary Role Responsibilities Technical ability to resolve issues / requests through the Freshservice portal and support 1st & 2nd line engineers and infrastructure Leadership skills, which encompass the capacity to encourage junior peers, and … need to escalate a request or incident; To allocate more complex service issues to the 3rd line IT Infrastructure Engineers. Knowledge in monitoring / maintaining of Endpoint detection and response platforms (EDR) (Example: BitDefender, Carbon Black, Sentinel One, CrowdStrike); To act at the customer service point of contact … Admin Centres including Azure Entra ID, Office 365, Compliance, Exchange, etc. Additionally, exposure to Azure Virtual Desktop is desirable. Highly technical around networking (TCP / IP, DNS, DHCP etc.), voice and data communications; Demonstrate strong leadership abilities, including the ability to motivate and inspire More ❯

resolve technical problems Skills Required - * Previous experience within an IT Support setting * Windows OS, Active Directory and Office 365 * Familiarisation with Networking principles (TCP / IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or More ❯

Control, Electrical, Instrumentation, or Network Engineering, or a related discipline. Strong understanding of Industrial Control Systems (ICS) and basic networking concepts (TCP / IP). Good problem-solving skills, with the ability to troubleshoot network and security issues. Excellent communication skills to … Details Please apply with your updated CV. Cut off date for applicants will be 31st May 2025. Start date: We are flexible June / July 2025 or September More ❯

Control, Electrical, Instrumentation, or Network Engineering, or a related discipline. Strong understanding of Industrial Control Systems (ICS) and basic networking concepts (TCP / IP). Good problem-solving skills, with the ability to troubleshoot network and security issues. Excellent communication skills to … Details Please apply with your updated CV. Cut off date for applicants will be 31st May 2025. Start date: We are flexible June / July 2025 or September More ❯