23 of 23 Permanent User-Centered Design (UCD) Jobs in the North East

resolve team issues, using agile health checks to provoke responses. Digital perspective - you apply digital understanding and implement assisted digital solutions. Evidence-based design - you design for multiple services, choosing the most straightforward approach. Constraints - you identify, communicate, and work within constraints, challenge their validity, and … used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be … Digital perspective - you apply a digital understanding to your work. You identify and implement solutions for assisted digital. 5. Evidence- and context-based design - you design systems for use across multiple services and identify the most straightforward option out of various approaches. 6. Experience of working More ❯

Job summary Do you have significant experience in interaction design, a proven track record of success and a desire to make a difference? If so, then the NHS Business Services Authority (NHSBSA) have an exciting opportunity for you. Our Digital, Data and Technology directorate design, develop … heart of everything we deliver. We're recruiting for a Senior Interaction Designer to join our growing and supportive user-centred design community to work collaboratively within multidisciplinary agile teams, alongside user researchers, developers, service designers, product owners and others. Hear from our team … to enable users to interact with all of our digital services, in terms of both overall flow and at the level of individual design elements. You will have an inclusive, user-centred approach and enjoy adapting and learning at pace. As an experienced designer, you will More ❯

Interaction Designer who has a successful track record in working within agile, multidisciplinary teams to rapidly develop and iterate user-centred design concepts for complex services and transformation programmes. Skilled in creating low to high-fidelity prototypes using the GOV.UK prototyping toolkit, along with producing user journeys, wireframes, and navigation schemas. RESPONSIBILITIES: Work in an agile, multidisciplinary team to develop design concepts at pace within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps … good practice. Develop user centred design best practice, standards and guidance and play a lead role in the clients growing UCD community of practice. Promote the value of a consistent high-quality user experience, through design and use of reusable elements, proactively More ❯

Interaction Designer who has a successful track record in working within agile, multidisciplinary teams to rapidly develop and iterate user-centred design concepts for complex services and transformation programmes. Skilled in creating low to high-fidelity prototypes using the GOV.UK prototyping toolkit, along with producing user journeys, wireframes, and navigation schemas. RESPONSIBILITIES: Work in an agile, multidisciplinary team to develop design concepts at pace within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps … good practice. Develop user centred design best practice, standards and guidance and play a lead role in the clients growing UCD community of practice. Promote the value of a consistent high-quality user experience, through design and use of reusable elements, proactively More ❯

has a passion for design and a proven track record of success. You will join our exciting and supportive user centred design community to work collaboratively within multidisciplinary agile teams, alongside user researchers, developers, service designers, product owners and others. What do … Create and rapidly iterate service prototypes 8. Identify ad design new service patterns and standards 9. Understanding of user centered design within agile development 10. Be able to sketch and prototype on paper and in HTML 11. Be able to work quickly … research and analytics to problem solve though design patterns and improve user experience. Thorough knowledge of user-centered design process and product development process. Understand and communicate to others the benefits and applicability of UI design More ❯

Lead Product Designer (Growth) to drive user acquisition, engagement, and retention through exceptional product experiences. With 5+ years of B2C mobile design expertise, you'll blend deep user empathy with data-driven optimization to scale our impact. As a key member of the Product … teams to identify opportunities, run experiments, and deliver meaningful improvements that help more people benefit from our product. You'll lead the entire design process, from discovery and ideation to solution design, user research, high-fidelity execution, and Design System management. Balancing … metrics Growth-driven mindset with hands-on experience in at least two areas among conversion, onboarding, activation, or retention Strong portfolio demonstrating user-centered design process and measurable outcomes Strong experience in A/B testing and data-informed design optimization to More ❯

Lead Product Designer (Growth) to drive user acquisition, engagement, and retention through exceptional product experiences. With 5+ years of B2C mobile design expertise, you'll blend deep user empathy with data-driven optimization to scale our impact. As a key member of the Product … teams to identify opportunities, run experiments, and deliver meaningful improvements that help more people benefit from our product. You'll lead the entire design process, from discovery and ideation to solution design, user research, high-fidelity execution, and Design System management. Balancing … metrics Growth-driven mindset with hands-on experience in at least two areas among conversion, onboarding, activation, or retention Strong portfolio demonstrating user-centered design process and measurable outcomes Strong experience in A/B testing and data-informed design optimization to More ❯

a new pivotal leadership role,leading the Digital Delivery Centre, shape and deliver a complex agenda including delivery management, user centred design, software and cloud engineering and solution design areas. Our Digital Delivery Centre is the engine room running our digital products and services. … culture focused on user experience, accessibility, and inclusion. Lead on creating a culture of user need led delivery centred around UCD principles. Strategic alignment of service delivery, workforce planning and operational excellence to embed a culture value add and efficiency. Champion continuous improvement and innovation to … need led delivery within the organisation, looking to ensure that all which we do is built upon solid user needs and UCD principles Horizon scan and be abreast of the emerging delivery practices in product and service delivery of Digital solutions, leading the adoption of these approaches. More ❯

software to meet Accessibility Standards. Responsibilities: Create clean, well-designed and efficient code. Contributing to peer reviews and providing constructive feedback. Collaborate with the UCD design team, Business Analyst, Performance Analyst and development and Quality Assurance Colleagues to develop a User Focussed and inclusive service. Adhere More ❯

software to meet Accessibility Standards. Responsibilities: Create clean, well-designed and efficient code. Contributing to peer reviews and providing constructive feedback. Collaborate with the UCD design team, Business Analyst, Performance Analyst and development and Quality Assurance Colleagues to develop a User Focussed and inclusive service. Adhere More ❯

the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow … Business Analyst you will: You will help our clients understand and explore how, where and why to apply new digital technologies & platforms. Advise, design and deliver excellent products and services for our clients to transform their businesses and deliver real value. Play a pivotal role in end-to … end user centred design projects, working between design, product, development and test. Work as part of a multi-disciplinary Agile Scrum team, having responsibility for understanding user needs, working closely with our business partners, translating problems or requirements into user More ❯

relates to a specific client requirement. As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services. This is a great opportunity to work across … multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice. As a User Researcher, you will: Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face-to-face More ❯

relates to a specific client requirement. As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services. This is a great opportunity to work across … multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice. As a User Researcher, you will: Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face-to-face More ❯

and ready for development Ideal Candidate Profile A minimum of 2-5 years’ experience managing SaaS products: experience in user-centred design, including user research, user profile development, writing user stories and user experience design Experience More ❯

and ready for development Ideal Candidate Profile A minimum of 2-5 years’ experience managing SaaS products: experience in user-centred design, including user research, user profile development, writing user stories and user experience design Experience More ❯

HAVE REQUIREMENTS & EXPERIENCE: Must be eligible or already possess SC Clearance Proven experience managing a team of Business Analysts Experience in the technical design and development of technology-based products Experience working with technical architecture and owning technical writing Experience in data analysis, data modelling, and data visualisation … perform data manipulation tasks such as data cleaning, transformation and aggregation Ability to facilitate end-to-end delivery, from research, solution options and design through to development, testing and release. Ability of building, refining and prioritising an agile backlog for technical implementation of requirements Proven experience working within … through activities such as recruitment, client development, line management, delivering trainings and mentoring Certifications across Business Analysis, Agile Delivery, User Centred Design etc. Apply today for a chat to find out more about this opportunity More ❯

HAVE REQUIREMENTS & EXPERIENCE: Must be eligible or already possess SC Clearance Proven experience managing a team of Business Analysts Experience in the technical design and development of technology-based products Experience working with technical architecture and owning technical writing Experience in data analysis, data modelling, and data visualisation … perform data manipulation tasks such as data cleaning, transformation and aggregation Ability to facilitate end-to-end delivery, from research, solution options and design through to development, testing and release. Ability of building, refining and prioritising an agile backlog for technical implementation of requirements Proven experience working within … through activities such as recruitment, client development, line management, delivering trainings and mentoring Certifications across Business Analysis, Agile Delivery, User Centred Design etc. Apply today for a chat to find out more about this opportunity More ❯

used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be … large, diverse workforce, you will lead, inspire and develop colleagues across a range of disciplines in continuous improvement utilising user centric design methodologies, in addition to building and maintaining effective trusted relationships with external clients and key stakeholders. 3. As NHSBSAs Director responsible for its DDaT More ❯

making HMRC services and information simpler, clearer and faster for our colleagues. To do that, we need content designers who will help us design end-to-end services based on user needs. We want you to come and be part of a multi-disciplinary team and … and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services Job description Content designers work on … experience in designing content to meet user needs. At this level you will work collaboratively with other user-centred design professionals and business stakeholders to define what will be developed to meet users needs. You will produce clear and meaningful content based on user More ❯

We are looking for Senior Product Manager to help us to shape, steer and delivery on our cloud-based data strategy, leading the design and development of our next generation platforms. Our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will … times in their lives. We're looking for people with experience of using customer insight and a commitment to User Centred Design to develop digital services. And you need to be a leader. You'll provide leadership and direction to the product team, working with Product More ❯

key player in supporting and enhancing their Salesforce ecosystem across Sales, Service, and Community Clouds. This hands-on role spans full lifecycle development—design, deployment, and support—while leveraging modern engineering practices like CI/CD and BDD. You’ll collaborate with cross-functional teams to deliver scalable … high-quality CRM solutions that support business-critical projects and continuous platform improvements. Key Responsibilities Design, develop, and deploy Salesforce enhancements (custom objects, workflows, Apex, Lightning components). Provide … ongoing support, maintenance, and optimization of the Salesforce platform. Participate in all phases of the SDLC, with a focus on testable and user-centered design. Ensure platform security, conduct internal audits, and maintain technical documentation. Contribute to planning, estimation, deployments, and continuous delivery efforts. Required Skills More ❯

key player in supporting and enhancing their Salesforce ecosystem across Sales, Service, and Community Clouds. This hands-on role spans full lifecycle development—design, deployment, and support—while leveraging modern engineering practices like CI/CD and BDD. You’ll collaborate with cross-functional teams to deliver scalable … high-quality CRM solutions that support business-critical projects and continuous platform improvements. Key Responsibilities Design, develop, and deploy Salesforce enhancements (custom objects, workflows, Apex, Lightning components). Provide … ongoing support, maintenance, and optimization of the Salesforce platform. Participate in all phases of the SDLC, with a focus on testable and user-centered design. Ensure platform security, conduct internal audits, and maintain technical documentation. Contribute to planning, estimation, deployments, and continuous delivery efforts. Required Skills More ❯

to achieve efficient delivery of quality outcomes. Lead on cross-cutting continuous improvement initiatives: Define, document and socialise improvements to software development standards, design patterns, methods and tools. Identify and manage programme level risks relating to software development. Review solution designs to ensure consistency, selection of appropriate technology … used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be … development teams across a set of services to achieve efficient delivery of quality outcomes. 3. Define, document and socialise NHSBSA software development standards, design patterns, methods and tools. Ensure they are applied effectively and are iterated to provide continuous improvement. 4. Review specifications and solution designs, to ensure More ❯