1 of 1 Permanent Virtual Team Jobs in the North East

Together, we can amplify our efforts and pave the way for a more sustainable tomorrow. Job Summary Were offering a fantastic opportunity to join our Gateshead-based team, working closely with an office based IT team for a national Managed Service Provider, where you'll continue to handle first-line responsibilities while … resolving a wide range of first-line technical issues related to hardware, software, applications and mobile devices Escalating more complex issues appropriately while working alongside the wider team to build your knowledge and skills Taking ownership of tickets from logging through to resolution or escalation, ensuring a timely and professional service Documenting resolutions and contributing to … excellent communication skills A keen interest in expanding your technical knowledge and progressing to second-line support Ability to work independently and as part of a collaborative, distributed team Comfortable working in a hybrid environment, with regular office presence in Gateshead Whats in it for you Opportunities to progress and grow your career in a growing More ❯