3 of 3 Permanent VoIP Jobs in the North East

Support Microsoft Office 365, Windows OS and general desktop environments Troubleshoot basic networking issues (AD, TCP/IP, Wi-Fi, printers) Support telephony/VOIP Escalate issues to senior technicians or third-party providers when required Maintain excellent customer service and SLA's. Skills & Experience At least 1–3 years ...

Experience Experience working within a Managed Service Provider (MSP) environment. Knowledge of advanced networking protocols such as MPLS, BGP, or OSPF . Experience with VoIP or telephony solutions . Experience with AWS or multi-cloud environments . Experience mentoring engineers or delivering internal training. Skills Excellent problem-solving and troubleshooting ...

looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that be you? If diagnosing and resolving issues gets you out of bed in the morning, and providing excellent customer service puts a smile on your … Here's why you'll love this role... - You''ll provide first-line technical support to customer experiencing issues with broadband, Wi-Fi and VoIP services. - Follow structured triage and diagnostic processes to efficiently identify and resolve common technical problems - Deliver clear, professional guidance to customer through phone, or email. ...