3 of 3 Permanent Windows 10 Jobs in the North East

issues, support core services, and help keep business-critical systems running smoothly. What you'll do Provide 1st/2nd line support for Windows devices, servers, printers, and networks Manage incidents and requests via ITIL ticketing systems Support Active Directory and Microsoft 365 (Exchange, SharePoint, OneDrive, Azure) Troubleshoot … assets and documentation Support system changes, moves, and occasional out-of-hours cover What you'll need IT Support/Service Desk experience Windows 10/11 and Active Directory knowledge Microsoft 365 support experience Basic networking troubleshooting skills ITIL ticketing system experience Full UK driving ...

related incidents and service requests. Manage and maintain desktop, laptop, mobile, and virtual desktop environments (e.g., Citrix, VMware Horizon). Deploy and manage Windows OS images, software packaging, and patch management using tools like SCCM, Intune, or Autopilot. Support Microsoft 365 applications and services, including Teams, OneDrive … management. Document processes, procedures, and technical configurations. Skills & Experience Required: Proven experience in an EUC or Desktop Support Engineer role. Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory. Experience with endpoint management tools (e.g., SCCM, Intune, JAMF). Familiarity with virtual desktop ...

receiving, packing, and dispatching goods. Resolving incidents and requests in a logical and thorough approach. This may include using technologies such as Windows, Active Directory, 365 and Citrix. Desirable skills: Basic understanding of Microsoft suite: They should have a basic grasp of the workings of Windows 10 Desktop & Office 365 applications. Customer service skills: The ability to speak with customers in a polite, friendly and helpful manner and convey technical information to non-technical people. Eagerness to learn: This is an apprenticeship, so a strong desire to gain knowledge and develop skills ...