1 of 1 DemandTrendPermanent Customer Experience Jobs in North Lanarkshire

Are you passionate about using data to drive meaningful change? As a Performance Analyst, you'll play a key role in enhancing customer experience across our Delivery Operations by providing insightful, actionable analysis. You'll dig deep into complex data sets, conduct root cause investigations, and deliver performance insights that empower our Field Team to take focused, impactful … data management and analysis is essential Proficient in IT and Microsoft Office Suite, with advanced Excel expertise, including formulas, pivot tables, calculated fields, Power Query, Macros, and VBA Strong experience with Power BI, including creating dashboards and reports Proven experience in analytical roles, managing large volumes of data effectively Storytelling ability, simplifying complex data into clear, compelling narratives More ❯