4 of 4 Permanent Customer Experience Jobs in North London

Client Partner/Account Director Telecom (CX, CCaaS, Digital Transformation) We are hiring a Client Partner/Account Director to lead strategic telecom accounts, driving account growth, customer experience (CX) transformation, and contact centre (CCaaS) solutions within a leading global IT services environment. This is a senior account … term CXO-level relationships. Key Responsibilities: Own and grow strategic telecom accounts (multi-million revenue) Drive account expansion, cross-sell and up-sell across CX, CCaaS, BPO, and digital transformation Lead client relationships with CXO stakeholders, procurement, and operations leaders Support large deals, bids, and contract renewals Deliver thought leadership ...

with internal teams About you You will be confident managing high volumes of enquiries while maintaining accuracy and attention to detail. You will have: Experience providing user support within digital or information-heavy environments Ability to recognise and manage sensitive or high-risk cases Knowledge of data protection principles … support or case-handling setting Strong written communication skills with a clear and empathetic approach Experience managing multiple enquiries and meeting deadlines Good organisational skills and attention to detail Ability to work effectively in a remote team Desirable: Experience using helpdesk or ticketing systems Experience supporting online ...

maintains audit-ready commercial documentation. This role encompasses the full journey from quoting through to invoicing & logistics. My client aims to deliver a quality customer experience and this role is crucial to their combined success. My client is looking for a Proven background in a Procurement or Commercial … Administration role within an MSP or IT services environment with hands-on experience with Autotask, Client liaison and experience managing billing cycles, contracts, and vendor relationships. This role for the first 3 months is office based before moving to hybrid working of 3 days in the office ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...