2 of 2 Permanent Microsoft Jobs in North Shields

Create and maintain demonstration environments for sales activity and customer testing. Support SQL databases, queries, reporting and system integrations. Integrate solutions with customer systems, Microsoft Entra ID and document-capture hardware. Use technologies such as optical character recognition, barcode recognition and artificial intelligence-based classification. Test solutions to ensure ...

managing incidents, service requests, and escalations using a ticketing systemStrong troubleshooting skills across Windows desktop and server environmentsExperience managing Active Directory, Azure AD, and Microsoft 365 environmentsStrong understanding of networking fundamentals and troubleshootingExperience analysing system logs and performing root cause analysisExperience supporting virtualization platforms and server environmentsAbility to manage … prioritise complex technical issuesAbility to work independently and take ownership of technical problemsStrong communication and documentation skillsPreferred SkillsExperience supporting virtualization platforms (e.g., VMware, Microsoft Hyper-V), including basic administration and troubleshootingExperience with backup and disaster recovery solutionsExperience working in hybrid IT environments (on-premises and cloud)Familiarity with security ...