Permanent Customer Service Jobs in North Wales

1 to 10 of 10 Permanent Customer Service Jobs in North Wales

E-Commerce Customer Service Assistant

Colwyn Bay, Conwy County, Wales, United Kingdom
Talent Finder
E-Commerce Customer Service Assistant | Mochdre, Colwyn Bay | 9:00am – 5:00pm, Monday to Friday | £22,500 - £25,000 per annum, dependent on experience Stands Out Ltd designs, manufactures and imports a range of Gift Concepts and Hardware Products. We supply Tourist Attractions and Gift shops throughout the … of the remarkable individuals who make up the team. In this role, you will work onsite at our Mochdre headquarters. You will have excellent customer service skills and must be outcome orientated. You will have the ability to work in a fast-paced environment, and a high level … be fully engaged and busy from the first day. Are you the right person for the job? To be considered for the role of Customer Service Assistant you MUST have the following experience, skills, and attributes: Exceptional customer service skills, over the phone and in person more »
Employment Type: Permanent
Salary: £24,000
Posted:

Support Road Co-ordinator

Deeside, Flintshire, Wales, United Kingdom
P&O Ferrymasters
will join the team of transport professionals based on our site in Shotton, working as a team to ensure the smooth running of the customer contract. You will be responsible for creating UK road loads for our customers in their SAP system and ensuring that delivery plans are met … and loads are optimised for payload and cost. Key responsibilities Planning loads for UK road movements to all UK delivery points. Provide information to customer service and respond to queries. Maximise payloads. Liaise with customers and suppliers. Prepare documentation to facilitate customer returns. Ensure the system is … accurate and up to date. Resolve road planning related issues for customer service. Deputise for Despatch Planning and Road Scheduling Team Leader as appropriate. About you: Ideally you will have previous experience in a logistics role and with SAP. You will have excellent communication and organisational skills, as well more »
Employment Type: Permanent
Salary: £28,000
Posted:

Micro Site Manager

Wrexham, Conwy County, Wales, United Kingdom
Manpower
managing a team of Drivers Experience in managing a small logistics operation in a fast-paced environment Proven track record of delivering high-quality customer service and meeting KPIs Excellent leadership, communication, and interpersonal skills Strong organizational and time-management skills, with the ability to multitask and prioritize … effectively Analytical and problem-solving skills Ability to work under pressure and meet deadlines Attention to detail and accuracy Flexibility and adaptability Strong customer service orientation Benefits: Permanent - Full time position Full Training Provided 25 days holiday + 8 bank holidays Death in service X2 Join our more »
Employment Type: Permanent
Salary: £45,000
Posted:

Senior Technical Analyst - Infrastructure Services

Deeside, Cheshire, Clwyd, United Kingdom
Shorterm Group
Minimum 5 years of relevant experience. Experience, Skills & Knowledge: *Technical authority across relevant platforms. *Strong leadership skills and excellent communication abilities. *Experience with IT service desk software and SLA management. *Proactive learner with solid technical skills in MS Technologies. *Ability to multitask, prioritize, and solve problems effectively. Personal Qualities … Team player and leader committed to achieving results. *Enthusiastic about customer service and continuous improvement. *Highly self-motivated with exceptional attention to detail. *Comfortable with empowerment, responsibility, and working in high-pressure environments. *Willingness to work unsociable hours and travel when required. *Possession of a full UK driving more »
Employment Type: Permanent
Posted:

Workforce Information Systems Support Officer

Wrexham, Abergele or Llanfairfechan, United Kingdom
Hybrid / WFH Options
Betsi Cadwaladr University Health Board
Job summary Do you pride yourself on exceptional customer service and have the ability to accurately process high levels of data and information? Are you a team player, who strives to exceed goals, with a proactive "can do" attitude? Do you enjoy learning and developing in a fast … speakers are equally welcome to apply. Main duties of the job To support in the provision of a quality People Systems and Business Intelligence Service within the Health Board through the production of routine workforce information, data cleansing Electronic Staff Record (ESR), supporting Audit and Project Work as required. … all the raw data capture, relevant project paperwork, training materials, benefits realisation, lessons learnt reporting, evaluations to create intelligence to support the project and service improvement across the Health Board. Acting as a point of contact for the People Systems and Business Intelligence Team and providing support to the more »
Employment Type: Permanent
Salary: £25524.00 - £28010.00 a year
Posted:

Client Support Senior Analyst (Client Contact Center) (1pm-9pm Shift)

Wrexham, Wales, United Kingdom
The Depository Trust & Clearing Corporation (DTCC)
and communicating updates and resolution to clients in a timely manner and within the query management expectations. Prioritize and follow escalation procedure on critical service disruption issue and maintain accurate case management information and categorization. Pro-actively monitor and provide timely response to clients by coordinate and collaborating with … management, technology, application development and Business management teams. Coordinate and distribute client notifications with relevant business and management approval to inform of system downtimes, service disruptions or proactive client outreach. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Qualifications: Bachelor's degree preferred … skills. Excellent communication (verbal and written) in English. (some positions may require a particular language as per the client base supported) Excellent troubleshooting and customer service skills. Ability to create accurate documentation with an attention to detail. Excellent decision-making skills, especially in a high-volume environment requiring more »
Posted:

Field Service Engineer

Wrexham, Conwy County, Wales, United Kingdom
Virgin Media O2
position, you must live in one of the following postcodes: CH1, CH2, CH4, CH65, CH66, L11, L12, L13, L14 Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and … performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »
Employment Type: Permanent
Salary: £35,000
Posted:

Technical Manager

Denbighshire, Wales, United Kingdom
Hybrid / WFH Options
Gravitas Recruitment Group (Global) Ltd
be having direct contact and communication with this organisation’s customers, you are setting up infrastructure to increase the efficiency and effectiveness of the customer service we can offer. We need someone who is compassionate and has the technical skills we require. If you are interested in this more »
Posted:

End User Support Analyst

Deeside, Flintshire, Wales, United Kingdom
Iceland Food Group
Desktop infrastructure. You'll have the opportunity to collaborate with cross-functional teams, implement efficient systems, and contribute to our mission of delivering outstanding service to our customers through highly reliable, secure, flexible, and efficient technology. The End User Support Analyst role is essential for ensuring that end-users … you the autonomy to deliver what the business needs. In this role, you can expect to: Be a single point of contact for the Service desk resolving 1 st and 2 nd level incidents, service requests and standard changes, primarily supporting end user devices and services, assisting with … application-based support to over 1000 employees across the organisation from multiple locations, by prioritising and managing workload effectively, managing multiple open Incidents and Service Requests tickets simultaneously. Provide remote support using tools to troubleshoot and resolve issues without physically being present by taking control of their devices. Ensuring more »
Employment Type: Permanent
Posted:

Fire & Security Service Engineer - Chester & North Wales Branch

Mold, Flintshire
BluetownOnline Ltd
Job Title: Fire & Security Service Engineer - Chester & North Wales Branch Location: Mold Salary: £25,000 to £35,000 Job type: Full time - Permanent The Important Bit - The Package Salary in the region of £25,000 to £35,000 (starting level dependent on experience), plus bonus with potential earnings of … manager with onsite support when required Opportunity to progress within the branch or in other departments and branches Local area work, minimal travel to customer sites. No overnight stays 30 days annual leave Additional day off for your birthday New Company van, laptop, mobile phone and uniform Regular team … awards recognising performance Permanent contract, working predominantly Monday to Friday 8am to 5pm but with flexibility to suit. Company pension Christmas bonus The Role - Service Engineer (Fire & Security) No two days are the same for our Security and Fire Alarm Engineers, but one thing is for certain - they're more »
Employment Type: Permanent
Salary: £25,000 - £35,000
Posted:
Customer Service
North Wales
10th Percentile
£21,000
25th Percentile
£23,000
Median
£27,500
75th Percentile
£28,750
90th Percentile
£33,150