5 of 5 Permanent Customer Service Jobs in North Wales

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

accepted industry qualification e.g., Microsoft, Cisco, CompTIA, ITIL– or if not held, be willing to undertake Proven track record of providing first-line service desk support with network and server experience. Experience of Microsoft Windows client including autopilot laptop builds and rebuild, virtual server setups and support Proven user … Purview would be beneficial Experience of communicating to internal customers at all levels and abilities while understanding their ICT requirements Experience of delivering excellent customer service in an ICT setting Minimum 2 years’ experience in ICT support role Essential skills, knowledge and achievements Knowledge of relevant ICT hardware ...

accepted industry qualification e.g., Microsoft, Cisco, CompTIA, ITIL or if not held, be willing to undertake Proven track record of providing first-line service desk support with network and server experience. Experience of Microsoft Windows client including autopilot laptop builds and rebuild, virtual server setups and support Proven user … Purview would be beneficial Experience of communicating to internal customers at all levels and abilities while understanding their ICT requirements Experience of delivering excellent customer service in an ICT setting Minimum 2 years experience in ICT support role Essential skills, knowledge and achievements Knowledge of relevant ICT hardware ...

transformation and continuing improvement. They will ensure that business systems and related systems are successfully maintained and managed and offer the highest quality of customer service ensuring issues are managed efficiently to resolution. Post holder will ensure that business applications are fit for purpose, deliver the correct benefits … responsibilities Management of Business Systems. Corporate responsibility for the provision of Finance Business Information Systems. Lead the Business Systems team to deliver a quality service with good practice [ITIL] across all areas including: Incident resolution Helpdesk Business Systems applications and databases Business Intelligence Business systems deployment Disaster recovery ...

this position requires someone who is really confident talking to people, understanding their individual needs and acting on this to provide sterling service to the customer. Attention to detail is also key here to maintain that level of service. There are clear rewards within this company though with ...