Principal UX Architect
Deeside, Flintshire, Wales, United Kingdom
Iceland Food Group
products and services, ensuring a consistent, accessible, and engaging experience for our customers across all platforms (web, mobile, app, and emerging channels). This role will lead the development of our internal UX practice, embedding customer-centric design thinking into our product development lifecycle and ensuring that every interaction reflects our brand values and … tools, governance, and ways of working. Advocate for the customer at all stages of the product lifecycle, ensuring UX considerations influence strategic decision-making. Experience Design Oversight Own the end-to-end digital customer experience, ensuring seamless journeys across multiple platforms and touchpoints. Lead the creation of customer journey maps, service blueprints, and experience frameworks to identify opportunities … e.g., Figma, Sketch, Axure). Knowledge of accessibility best practices and relevant standards (WCAG, ADA). Desirable Experience working in ecommerce, SaaS, or high-traffic digital services. Understanding of front-end development capabilities and constraints. Familiarity with agile and lean product development practices More ❯
Employment Type: Permanent
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