2 of 2 Permanent Incident Management Jobs in North Wales

Desk service escalating issues when necessary. Ensure all Client devices have up to date Anti Virus software and Operating System patches via appropriate Control Management software. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About … Foundation qualification. Advanced European Computer Driving License or equivalent experience in supporting Microsoft Desktop applications. Knowledge of Service Level Agreements Good understanding of Performance Management principles General understanding of incident management General understanding of IT Security principles Experience Essential Extensive experience in the implementation and support ...

Desirable ITIL Foundation qualification Microsoft or other leading industry leading applications and systems related qualifications. Knowledge of Service Level Agreements Good understanding of Performance Management principles. General understanding of incident management. General understanding of IT Security principles. Experience Essential Extensive experience in the implementation and support of applications ...