2 of 2 Permanent Service Delivery Jobs in North Wales

will build effective relationships with commissioners, providers and internal JCC teams, ensuring patients progress efficiently through CCAPS to support timely resource allocation and service delivery. The role also involves supporting the monitoring and administration of framework contracts, maintaining accurate records and contributing to continuous service improvement. … view in Trac. This is an excellent opportunity for an individual with strong communication, organisational and stakeholder management skills to contribute to the delivery of high-quality, nationally commissioned services across NHS Wales. Person Specification Experience Essential Experience of operating and managing systems and chasing enquiries to meet deadlines. ...

time, permanent, office-based role working Monday to Friday, 8:00am to 5:00pm although flexibility will be considered if required. Key Responsibilities: Customer Service & Communication: Act as a key point of contact for customer queries, providing timely and professional updates via phone and email. Liaise directly with customers … regarding job bookings, changes, follow-up work, and general service updates. Follow up with customers post-service to gather feedback and ensure satisfaction. Handle incoming service-related queries and complaints in a calm, helpful, and solution-focused manner. Maintain strong relationships with regular clients and ensure ...