1st / 2nd Line Helpdesk & Desktop IT Support (MSP)
- Hiring Organisation
- Lotus Recruitment
- Location
- Rochdale, Lancashire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 25,000 - 33,000 Annual
plus bank holidays, private healthcare, pension scheme, training and development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting … range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key responsibilities: Provide 1st & 2nd Line tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow ...