IT Service Desk Analyst — 1st/2nd Line Support (Hybrid UK)
- Location
- Manchester, England, United Kingdom
role sits within Canopius' Service Desk team and provides Level 1 and 2 IT support across Canopius offices in the UK, with … core hours 08:00–18:00 and some weekend work. The Service Desk Analyst will handle 1st/2nd line requests, log tickets accurately, and maintain ownership from issue intake to resolution in a hybrid Manchester-based setup. You will support ...