4 of 4 Permanent Break/Fix Jobs in the North West

Assisting users with VC meetings and requests, being point of call for all VC related assistance / queries. Escalate faults to centralised break-fix function as required and track. Carry out daily RFB (Ready for Business) checks of all AV systems and associated … base is maintained. Supervise meetings as required. Assist with setting up of events, presentations and conferences. Service and Process Development To ensure all break-fix activities are carried out under the contracted terms and within the agreed SLA’s. Administration necessary to support engineering ...

experience who enjoys working in customer-facing environments. Key Responsibilities: Provide onsite / deskside and remote support within SLA targets Perform hardware break-fix, device replacements and IMAC activities Diagnose and resolve desktop, hardware, software and connectivity issues Manage ticket updates, escalations … user communication Support additional customer sites where required Skills & Experience: Previous IT Support, Deskside or Field Engineering experience Strong Windows OS and desktop / laptop troubleshooting skills Experience with hardware support, networking and remote access technologies Exposure to Active Directory and Microsoft Office / Office 365 beneficial Strong ...

supporting users across customer environments. Key Responsibilities Replace desktops, laptops, and monitors on a like-for-like basis to minimise user disruption Perform break-fix support across all desktop equipment Carry out IMAC (Install, Move, Add, Change) activities Manage and complete assigned tickets, maintaining … reporting procedures where needed Skills & Knowledge Strong PC literacy with a solid understanding of Windows operating systems Experience supporting Microsoft Office Suite (including Visio / Project) Knowledge of desktop / laptop hardware (keyboards, memory, hard drives, etc.) Familiarity with Active Directory (desirable) Understanding of networks, troubleshooting, and network ...

where they require a dedicated, on-site expert. They are seeking a proactive leader who can move the department away from a reactive 'break-fix' model and toward a strategic, forward-thinking IT strategy. The Opportunity: Are you an IT professional looking ...