2 of 2 Permanent Culture Change Jobs in the North West

business requirements into clear and practical CRM solutions Act as a trusted advisor, helping stakeholders understand what Dynamics can and cannot do Support cultural change away from siloed tools and spreadsheet driven processes Delivery and partner collaboration Work with Microsoft implementation partners during design, delivery, user acceptance testing … scope to influence how data, CRM, and customer insight support growth The client offers hybrid working with flexibility, supported by a collaborative and pragmatic culture Fast growing organisation with an enviable culture Excellent overall package Leave a lasting legacy and really impact the organisation in a positive ...

Customer Contact Centre Change Delivery Lead Salary: £57,500 - £65,000 per annum Location: Manchester City Centre (Hybrid - 2 days in the office per week) Initial 24 month project with a variety of fantastic benefits. Are you ready to lead a major transformation and shape the future … future-ready, customer-centric contact centre. Oversee the implementation of innovative solutions like cloud telephony, AI chatbots, CRM integration, and omnichannel platforms. Drive cultural change to support digital adoption, continuous improvement, and workforce empowerment. Collaborate with stakeholders across departments to ensure seamless delivery and measurable impact. Manage budgets ...