broadheath, north west england, united kingdom Hybrid/Remote Options
Focus Group
Customer AI Implementation Engineer Location: Hybrid Altrincham OR Remote Type: Full-time Salary: Up to £50,000 depending on experience Join us at Focus Group and help shape the future of AI-powered customer experiences. About the Role We're looking for a Customer AI Implementation Engineer to design and deliver tailored customer experience … CX) solutions using our cutting-edge AI tools. This is a hybrid role combining customer-facing consultancy with hands-on technical implementation. You'll be the bridge between clients, project managers, and product teams—ensuring every solution is optimised, integrated, and ready to deliver real value. What You'll Do: Build and customise AI-driven solutions for our clients. … Translate customer goals into scalable technical designs. Spend ~50% of your time engaging directly with customers—workshops, reviews, and troubleshooting. Develop secure integrations using Python, REST APIs, and supporting technologies. Provide ongoing support and optimisation for existing solutions. Collaborate with sales and product teams to shape future features. What We're Looking For: Strong Python skills and experience with More ❯
Job Title: Customer Support Engineer Location: Warrington Salary: DOE FULL UK DRIVING LICENCE AND ABILITY TO OBTAIN SECURITY CLEARANCE IS REQUIRED FOR THIS ROLE. Role purpose: This role will be based on a customer site where you will be configuring applications & hardware on new & existing IT related devices including desktops, laptops, servers, mobile phones and any other … related IT Devices. This is an excellent opportunity to work in a supportive team with true career growth pathways. Key responsibilities: Proactively manage all calls efficiently and advise the customer of problems and keep them informed and updated of the planned resolution, escalating calls where necessary. Liaise with and provide assistance as requested to 3rd party IT Company's … Ensure Timely and responsive communications both to internal and external stakeholders as required. Skills and experience: Competent in Technical ability in hardware breakfix, software & operating systems to support the customer to their required standards on the hardware, software and systems Able to obtain the required level of security clearance (with no caveats) required to fulfil all operational requirements of More ❯
Job Title: Customer Support Engineer Location: Warrington Salary: DOE FULL UK DRIVING LICENCE AND ABILITY TO OBTAIN SECURITY CLEARANCE IS REQUIRED FOR THIS ROLE. Role purpose: This role will be based on a customer site where you will be configuring applications & hardware on new & existing IT related devices including desktops, laptops, servers, mobile phones and any other … related IT Devices. This is an excellent opportunity to work in a supportive team with true career growth pathways. Key responsibilities: Proactively manage all calls efficiently and advise the customer of problems and keep them informed and updated of the planned resolution, escalating calls where necessary. Liaise with and provide assistance as requested to 3rd party IT Company's … Ensure Timely and responsive communications both to internal and external stakeholders as required. Skills and experience: Competent in Technical ability in hardware breakfix, software & operating systems to support the customer to their required standards on the hardware, software and systems Able to obtain the required level of security clearance (with no caveats) required to fulfil all operational requirements of More ❯
