3 of 3 Permanent Customer Segmentation Jobs in the North West

resolution. Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. 🔎 What are we looking for? We are seeking a proactive and experienced individual to join our growing Analytics function. … Lead your own and the team’s analysis into current processes and strategy with a focus on performance. Identify and effectively communicate the opportunities to improve. Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and segmentation : Build customer segmentation, leveraging and influencing the output of our Decision Science team. Comfortable optimising for commercial and customer outcomes and building testing frameworks. MI and Reporting : Use SQL and Power BI to build your own reports, guiding strategic decision making.Comfortable working with stakeholder to refine requirements and independently to leverage our own insight. Team Development More ❯

resolution. Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. What are we looking for? We are seeking a proactive and experienced individual to join our growing Analytics function. … to improve. Data Engineering: Collaborate with our Data and MI Teams to automate and scale mature processes, as well as quickly build new pipelines for trials Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and segmentation : Build customer segmentation, leveraging and influencing the output of our Decision Science team. Comfortable optimising for commercial and customer outcomes and building testing frameworks. MI and Reporting : Use SQL and Power BI to build your own reports, guiding strategic decision making. Comfortable working with stakeholder to refine requirements and independently to leverage our own insight. Team More ❯

campaigns aligned to group trading objectives. Present recommendations to senior stakeholders, influencing decisions across FS P&L, retail trading, and marketing. Collaborate with Data Science to apply advanced analytics (segmentation, modelling, AI) to improve campaign outcomes. Prepare performance reports for Board and committee-level review. Support FS Product & Marketing initiatives and broader Retail projects. Mentor and develop Senior Analysts … a commercial analytics role - ideally in Online Retail or Financial Services. Strong SQL and SAS skills (or equivalent), with advanced Excel and solid PowerPoint/Office capability. Experience in customer segmentation, test-and-control methodologies, and ideally exposure to AI/machine learning. A sharp analytical mind with the ability to turn complex data into clear, actionable insights. More ❯