1 to 25 of 30 Permanent Customer-Centricity Jobs in the North West

Service Centre Team Manager

Hiring Organisation
EXL Service
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
issues appropriately to ensure timely resolution. Regulated Industry Experience Background in utilities, telecommunications, or other compliance-driven sectors with high service standards. Customer-Centric Mindset Committed to delivering exceptional service, ensuring customer and service provider issues are resolved effectively and efficiently. As part ...

Business Analyst - CRM

Hiring Organisation
Experis
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£60000 - £65000/annum bonus + bens
stakeholders across multiple business functions. About You We're looking for an analytical and commercially aware Business Analyst with experience delivering customer-centric transformation programmes. Essential Experience Proven experience delivering CRM implementation projects . Strong understanding of Sales and Marketing processes . Exceptional stakeholder engagement ...

Senior Data Business Analyst

Location
Liverpool, England, United Kingdom
data, AI, or advanced analytics initiatives. Experience supporting vendor selection processes and technology evaluations. Knowledge of Retail, eCommerce, Financial Services, or other customer-centric environments. Professional certifications such as CBAP, CCBA, BCS Advanced Business Analysis, SAFe, or Agile qualifications. Some of our benefits Flexible, hybrid working ...

Manager, Software Engineering (UK Remote)

Location
Manchester, England, United Kingdom
being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything ...

Senior Product Manager

Location
Knutsford, England, United Kingdom
Sound judgment on where AI should act autonomously and where it shouldn't, and experience designing controls that hold up to audit Customer-Centric Mindset: Ability to translate customer pain points into product solutions Leadership & Collaboration: Strong communication and stakeholder management skills ...

Data Architect

Location
Manchester, England, United Kingdom
matters and own the outcome.As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary expertscombine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world.Our clients adapt and transform, and together we achieve ...

Product Manager - size? Group

Location
Bury, England, United Kingdom
deliver complex product development goals. Leadership skills: Demonstrated ability to lead and motivate cross-functional teams, driving collaboration, innovation and delivery. Customer-centric approach: Deep commitment to enhancing customer engagement through innovative digital experiences. Analytical abilities: Exceptional analytical and problem-solving skills, with ...

Customer Success Team Manager

Hiring Organisation
Stepstone UK
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
success performance against key metrics such as retention, engagement, product utilisation and customer outcomes, with a customer-centric approach that balances commercial priorities and team capacity. Strong stakeholder management, influencing and communication skills, with the ability to collaborate effectively across ...

AI Security Consultant

Location
Manchester, England, United Kingdom
power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product ...

Enterprise Data Architect & Governance Lead - 9-month engagement (UK Remote)

Location
Manchester, England, United Kingdom
Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values Our Values underpin everything we do. Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything ...

French & Spanish-Speaking Associate Customer Success Manager (UK Remote)

Location
Manchester, England, United Kingdom
being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything ...

Service Delivery Manager

Location
Warrington, England, United Kingdom
leveraging customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities Ensure our Service Desk delivers 24/7 support, keeps P1 incidents under control, and meets SLAs. Lead and support ...

Product Manager, iThenticate (UK Remote)

Location
Manchester, England, United Kingdom
overall well-being. Our Mission Our mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything ...

Global Process Lead (Director), Master Data Management (MDM)

Location
Manchester, England, United Kingdom
preferred.Remote TypeHybrid RemoteSkills to succeed in the roleChange Leadership, Coaching, Cross-Functional Work, Disruptive Thinking, Emotional Intelligence, Feedback, Inclusive Leadership, Influencing, Leading Customer Centric Teams, Mentorship, Prioritization, Strategic ThinkingWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone ...

Account Manager

Hiring Organisation
Nextech Group Limited
Location
Bolton, Greater Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
accounts and achieving revenue targets * Experience using CRM platforms such as Salesforce, HubSpot or Microsoft Dynamics * A proactive, self-motivated and customer-centric approach * The ability to engage and influence stakeholders at multiple levels Desirable Experience * SaaS or subscription-based software sales * SMB account management ...

Data Product Manager

Location
Knutsford, England, United Kingdom
regularly assessing progress against objectives and adjusting the strategies as needed to optimise outcomes and maximise value for both business and customer. Customer-Centric Focus: Drive a customer -first approach across the product vision, ensuring customer insights, feedback, behaviours ...

Delivery Manager Genflex

Location
Manchester, England, United Kingdom
risk, remove blockers and maintain momentum in an environment where customer readiness and site timelines can change quickly. A customer-centric mindset and a drive to provide an outstanding onboarding experience without compromising technical quality. A pragmatic, collaborative approach and the confidence ...

Enterprise Architect - Secondary Care

Location
Salford, England, United Kingdom
Bupa, we are at the forefront of an exhilarating digital transformation journey, driven by our ambition to become the world's most customer‐centric healthcare provider. Our mission is simple yet profound: to help people live longer, happier, healthier lives, and to make a better world. ...

Data Product Lead: Strategy, Growth & Impact

Location
Knutsford, England, United Kingdom
assessed on risk, change, business acumen, and digital/tech skills, with Northampton and Knutsford as base locations. The role emphasizes customer-centric product thinking and data-informed decision making. #J-18808-Ljbffr ...

Senior Software Developer, Cerberus

Location
Manchester, England, United Kingdom
Kafka, SQL, .Net, Golang or React. Proven experience building highly scalable systems, preferably in the cloud (GCP valued). Proficiency in developing customer‐centric front‐end solutions. Exposure to NoSQL datastores. Leadership experience within development teams and technical project delivery. Capability in technical leadership, mentorship, pairing ...

IT Manager – Herbert Parkinson

Location
Darwen, England, United Kingdom
Permanent role. Location - This role is based at our Herbert Parkinson Office in Darwen near Manchester. Key responsibilities Provide a customer centric service to all areas of Herbert Parkinson and the wider Partnership Business partner with all teams within HP to ensure all projects, developments ...

Cyber Security Specialist

Location
Manchester, England, United Kingdom
baked into the fabric of our interactions and are used to drive growth across our business. You will need to: Be customer centric; puttingcustomers first,valuingtheir opinionsandlisteningto their feedback. Adopt a collaborative approach to working; have strong teamworking and listening skills to help yourself, your team ...

IT Manager - Herbert Parkinson

Location
Darwen, England, United Kingdom
Permanent role. Location - This role is based at our Herbert Parkinson Office in Darwen near Manchester. Key responsibilities Provide a customer centric service to all areas of Herbert Parkinson and the wider Partnership Business partner with all teams within HP to ensure all projects, developments ...

Solution Designer – Layout & Integration

Location
Warrington, England, United Kingdom
estates standards. Experience with pharmacy automation or healthcare technology products. Familiarity with BIM (Building Information Modelling) workflows is a plus. Personal Attributes Customer‐centric mindset with a passion for delivering outstanding client experiences. Meticulous attention to detail in design work and technical documentation. Self‐motivated ...

Field Engineer

Hiring Organisation
M Group
Location
Bolton, Greater Manchester, North West, United Kingdom
Employment Type
Permanent
youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling ...