1 to 25 of 52 Permanent Customer-Centricity Jobs in the North West

/UI strategies to improve site performance and user retention. Ensure digital assets (website, booking systems, customer portals) are optimised for scalability and security. Customer-Centric Growth & Innovation Utilise user research, data analytics, and A/B testing to improve UX and drive engagement. Optimise customer journeys across digital touchpoints More ❯

services. Take requirements through design, build, and implementation , providing clear vision and direction. Act as the key liaison between stakeholders, end users, and delivery teams. Champion a customer-centric approach in product development and transformation. What We're Looking For 5+ years' experience in digital product management , ideally in banking or financial services. Recent experience delivering More ❯

proven ability to deliver results while creating structure in fast-paced, ambiguous environments Our Mission We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. We strive to drive greater inclusion of women, youth, and low-income communities. Our Impact Our technology has created measurable change: Connected : 1.7 million first More ❯

and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset, and strategies, including supporting colleagues with their broader professional development You'll comply with the requirements, and act in accordance with, the Group Code of Conduct More ❯

and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset, and strategies, including supporting colleagues with their broader professional development You'll comply with the requirements, and act in accordance with, the Group Code of Conduct More ❯

Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range More ❯

way beyond a list; they're baked into the fabric of our interactions and are used to drive growth across our business. You will need to: Be customer centric ; putting customers first, valuing their opinions and listening to their feedback. Adopt a collaborative approach to working ; have strong team working and listening skills to help yourself More ❯

industry trends, emerging technologies, and regulatory requirements relevant to data science and telecoms. Essential Skills & Experience Proven leadership in data science/analytics within a large-scale, customer-centric organisation (telecoms experience preferred). Deep expertise in advanced analytics, machine learning, and AI, with a track record of delivering business value through data. Strong understanding of More ❯

web development tasks. Skills Required Analytical mindset with problem-solving skills. Creativity for merchandising and content ideas. Ability to work in a fast-paced, deadline-driven environment. Customer-centric thinking. Bachelor's degree in Marketing, Business, E-Commerce, or related field. 3-5 years of experience in e-commerce, digital marketing Understanding of e-commerce platforms More ❯

player who is willing to roll up the sleeves • Open and proactive communication in a multilingual environment • Ability to operate in open organization structure • Self-motivated and customer-centric • Knowledge of Six Sigma analytical and process improvement techniques • High school diploma or equivalent • Fluency in English, both verbally and written communication, including report writing skills. PREFERRED More ❯

Comfortable working within a scrum sprint based delivery methodology, daily scrums, transparent working practices require consistent contact during the working day. Equally organised and comfortable taking a customer centric agile approach where required. Very comfortable in Jira planning and workflow. Excellent problem-solving and communication skills. A demonstratable ability to follow instruction and build solutions that More ❯

Bachelor's degree in IT, computer science, software engineering, or a related field. Experience: Proven experience managing IT infrastructure and services with proven experience working in a customer centric environment with real-world guest interaction. Able to fully grasp the guest and operational impact and interplay with IT systems. Networking: Proficiency in computer networks, network administration More ❯

Looking For: Sales experience, ideally within financial services. Familiarity with unsecured loans is a plus but not essential. A results-oriented attitude with a focus on achieving customer-centric outcomes and contributing to business success. Commitment to delivering a standout customer experience that exceeds expectations and builds loyalty. Strong organisational skills to manage More ❯

development and ensure what is developed matches the design Share best practice and new innovations that you come across in the wider industry Contribute to growing a customer-centric culture by helping the business understand what UX/UI is and how we add value Contribute to the design system by creating and documenting components to More ❯

evolve digital KPIs, holding both internal teams and third-party suppliers accountable for performance What You'll Bring Proven experience in digital analytics, preferably in commercial or customer-centric environments with large and varying datasets. Strong grasp of behavioural analysis methods, digital marketing metrics, and UX optimisation. Proficiency in SQL, Power BI, GA4, Tableau (or equivalent More ❯

or eCommerce setting Have led the delivery of product roadmaps that combine performance, stability, and compliance Are passionate about delivering outstanding user experiences through websites Can balance customer-centricity with technical constraints and commercial goals Are confident working with developers, marketers, analysts, and senior leaders alike Have an understanding of web development and platform management Are More ❯

design tools, such as Figma. You'll be familiar with analytics software, and have an understanding of analytics concepts relevant to the role. You'll possess a customer-centric mindset and have a deep understanding of the customer space, coupled with strong communication skills and a burning curiosity for problem-solving within a More ❯

communication and collaboration skills for cross-functional teamwork Proven track record of driving revenue growth Strong analytical and problem-solving skills to interpret data and draw insights Customer-centric mindset with a passion for exceptional customer experiences and knowledge of cloud-related technologies (IaaS, SaaS, XaaS) would be advantageous We also acknowledge that More ❯

to problem-solving What sets this company apart: This organisation stands out as a leader in the SaaS sector due to its unwavering commitment to technological advancement, customer-centric solutions, and global reach. Employees benefit from being part of an inclusive culture that prioritises professional development through structured study support programmes and regular training opportunities. The More ❯

Europe (BIE) is the European Headquarters of the Brother Group. Working alongside 20 European offices, BIE manages Pan European operations and strategy, ensuring a genuinely unified and customer-centric approach is always adopted. BIE also provides sales offices with support in Product Marketing, Technical and Logistic Services, Environmental strategy and management, IT, Finance, and Administration. Being More ❯

Telephone Ethos. Investigate, assess, and negotiate claims, ensuring accurate liability decisions and reserving strategies. Maintain data integrity and accuracy on each claim within your portfolio. Ensure a customer-centric approach in handling claims. Prepare and maintain detailed file notes, referral documents, and case strategies for internal review and audit. Identify potential fraud indicators and escalate concerns More ❯

have the chance to influence emerging technologies, collaborate with international experts, and enjoy opportunities for global travel while driving impactful innovation. What Youll Do Design and develop customer-centric products and systems. Solve complex technical challenges and help define product strategy. Collaborate with R&D, Marketing, and global teams to drive innovation. Provide technical leadership, mentorship More ❯

have the chance to influence emerging technologies, collaborate with international experts, and enjoy opportunities for global travel while driving impactful innovation. What Youll Do Design and develop customer-centric products and systems. Solve complex technical challenges and help define product strategy. Collaborate with R&D, Marketing, and global teams to drive innovation. Provide technical leadership, mentorship More ❯

have the chance to influence emerging technologies, collaborate with international experts, and enjoy opportunities for global travel while driving impactful innovation. What Youll Do Design and develop customer-centric products and systems. Solve complex technical challenges and help define product strategy. Collaborate with R&D, Marketing, and global teams to drive innovation. Provide technical leadership, mentorship More ❯

cloud, communications, cybersecurity, and IT support always with a tailored approach, unwavering reliability, and exceptional customer service at our core. Our values centre on customer-centricity, innovation, transparency, and trust. We actively prevent security risks and deliver solutions designed for each client’s unique challenges never “one size fits all”. We’re More ❯