2 of 2 Permanent Genesys Jobs in the North West

and ensure comprehensive test coverage. Excellent analytical and problem-solving skills . Strong communication skills , both written and verbal, to interact with stakeholders and present findings. Desirable: Experience with Genesys or other contact centre solutions. Familiarity with CRM platforms like Siebel. Experience with CI/CD pipelines , version control, and test estimation. Knowledge of SQL (Oracle or Microsoft databases). More ❯

and experience required for this role: Solid experience of testing omnichannel platforms and their integration points, including all levels of System and Integration Testing Experience of working with a Genesys omnichannel solution Experience with CRM platforms like Siebel CRM Solid understanding of Agile (particularly Scrum) software testing methodologies and the practices of a tester in this environment Proficient in Test More ❯