9 of 9 Permanent Head of Operations Jobs in the North West

environment, working alongside a talented team to enhance service quality and efficiency? If so, we have the perfect opportunity for you! At Air IT, we are looking for a Head of Operations to take ownership of our operation support functions, ensuring seamless service delivery and top-tier customer satisfaction. You will work closely with our leadership … team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to-day operations of all operation support functions, ensuring efficiency and seamless service delivery. Process & Performance Improvement: Work with the CXO to implement processes, track … Management, Customer Experience, and other teams to identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive employee engagement, and foster a culture More ❯

As we continue to grow, we're looking for a Head of Operations/Delivery to drive operational excellence, ensure efficient project delivery, and optimise our service offering. This is a pivotal new role within the business, shaping how we deliver value to our clients and supporting the agency's continued success. As Head of Operations, you will be responsible for work delivery, productivity, efficiency, and client retention across the agency. You will own the company schedule, manage capacity across teams, and ensure that client monthly strategic workflows and projects are delivered on time, within scope, and to the highest standard. You will work closely with department heads to identify areas for operational … improvement and develop strategies to enhance service quality. Acting as a central figure in the business, the Head of Operations/Delivery will serve as the main link between the CCO and the rest of the business, ensuring we improve retention while maintaining levels of profitability. Ultimately, the role will ensure smooth client output process More ❯

As we continue to grow, we're looking for a Head of Operations/Delivery to drive operational excellence, ensure efficient project delivery, and optimise our service offering. This is a pivotal new role within the business, shaping how we deliver value to our clients and supporting the agency's continued success. As Head of Operations, you will be responsible for work delivery, productivity, efficiency, and client retention across the agency. You will own the company schedule, manage capacity across teams, and ensure that client monthly strategic workflows and projects are delivered on time, within scope, and to the highest standard. You will work closely with department heads to identify areas for operational … improvement and develop strategies to enhance service quality. Acting as a central figure in the business, the Head of Operations/Delivery will serve as the main link between the CCO and the rest of the business, ensuring we improve retention while maintaining levels of profitability. Ultimately, the role will ensure smooth client output process More ❯

Company Description 5 Villages Group was formed in 2023 to leverage the 20 years of experience of its founders across five key sectors: Logistics, Distribution, Manufacturing, Energy, and Technology Services. The company aims to integrate its vast experience to offer comprehensive solutions in these sectors. With a strong focus on innovation and operational excellence, 5 Villages Group is … committed to driving growth and efficiency for its clients. Role Description This is a full-time on-site role for a Head of Operations located in Kendal. The Head of Operations will oversee the daily operations of the company, ensuring operational efficiency and effectiveness. Responsibilities include managing budgets, developing operational strategies, leading … managing teams, and ensuring regulatory compliance. The role also requires close collaboration with other department heads to align operational goals with the company’s objectives. Qualifications Strong skills in Operations Management and Analytical Skills Proven experience in Team Management and Communication Budgeting and Financial Management capabilities Ability to work effectively on-site in Kendal Excellent problem-solving skills Experience More ❯

Head of Information Technology Operations Chroma are currently recruiting for a Head of Technology to join a leading European technical product specialist who are going through an exciting tech and digital transformation. This role is offering up to £90K with hybrid working based out of their Wigan and Wythenshawe sites. Benefits of the … role include : 25 days holiday + bank holidays, 8% pension, life assurance scheme, employee assistance program, discretionary bonus scheme. As The Head of Technology, your role will revolve around leading the technical design, implementation and maintenance of IT Infrastructure across the organisation. This role would suit someone coming from a technical architecture role or with experience leading … the technological space in a SAAS company. As the Head of Technology, you will be managing a portfolio of projects across several IT disciplines including cloud computing, software development, infrastructure and DevOps, and data integration. You will be responsible for a team of direct reports with the opportunity to further expand the team. The Head More ❯

and growing software company specialising in supply chain risk management platforms. We're in the 'Tech for Good' space, providing online web platforms which are in use by some of the largest organisations across a number of industries including the UK Government and the Automotive industry. Based in central Manchester, NQC offers a supportive working atmosphere within a … diverse team of people. We work on a hybrid model and regularly meet up outside of the office for team socials and company events. This is an opportunity to work on globally recognised technology solutions used by major brands throughout the world and become part of an exciting long term plan for sustainability, and a better future. … About your new role: As part of our growth journey, we are searching for a Head of Service Operations to take charge of the automotive teams here at NQC. The successful candidate will be a natural leader in operational service management, who can liaise with various functions of the business. Working cross-functionally with More ❯

and growing software company specialising in supply chain risk management platforms. We’re in the ‘Tech for Good’ space, providing online web platforms which are in use by some of the largest organisations across a number of industries including the UK Government and the Automotive industry. Based in central Manchester, NQC offers a supportive working atmosphere within a … diverse team of people. We work on a hybrid model and regularly meet up outside of the office for team socials and company events. This is an opportunity to work on globally recognised technology solutions used by major brands throughout the world and become part of an exciting long term plan for sustainability, and a better future. … About your new role: As part of our growth journey, we are searching for a Head of Service Operations to take charge of the automotive teams here at NQC. The successful candidate will be a natural leader in operational service management, who can liaise with various functions of the business. Working cross-functionally with More ❯

tangible impact on ITC's operations. Key Job Responsibilities Lead the teams responsible for Client Services, Quality Checks, Client resolution and contract loading to oversee the day-to-day operations ensuring processes run smoothly and efficiently. Ensure seamless coordination between operations, sales, customer service, and product teams to optimise workflows, implementing and maintaining operational best practices to deliver … efficiency and customer experience. Responsible for shaping operational systems, processes and skill for business growth and delivery of service proposition. Ensure full compliance with UK and international travel regulations (ATOL, ABTA, GDPR, health & safety). Champion and drive a positive company culture aligned with the ITC's values and vision. This role will be based in the Chester office … is full-time and will be required to work 37.5 hours per week Monday to Friday. Benefits Holiday allowance starting at 25 days plus bank holidays, increasing with length of service. Hybrid and flexible working opportunities. Ongoing training and development including overseas educational trips. Access to discounts and offers on your own holidays. Enhanced family-friendly benefits. We also More ❯

Head of Studio Operations (Architecture) Head of Studio Operations (Architecture) 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by The Crowd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn … The Role: The Crowd have partnered with a leading architecture studio that has a strong reputation in their sector across the country. They are looking for a commercially minded Head of Studio Operations to lead their Manchester team. The role will work closely with the senior leadership team to ensure the studio and its projects run seamlessly. … strategic development. Our client offers enhanced benefits such as hybrid working, life assurance, a focus on employee wellbeing and development, and more! Key Responsibilities: Manage the day-to-day operations of the studio, ensuring efficiency across the board Work collaboratively with the leadership team to implement strategic and commercial goals for the business Manage recruitment and staffing levels More ❯