12 of 12 Permanent IT Analyst Jobs in the North West

The IT Service Desk Analyst will provide first-line technical support for a professional services organisation, ensuring smooth operations and excellent service delivery. This role is based in Manchester and requires a proactive approach to problem-solving within the technology department. Client Details This professional services organisation is a medium-sized business with a focus on delivering exceptional … client solutions. The company operates in Manchester and values efficient processes and high-quality technical support. Description Provide first line technical support to staff, resolving IT issues effectively and efficiently. Monitor and manage service desk tickets, ensuring timely responses and resolutions. Assist with setting up and maintaining user accounts, hardware, and software. Collaborate with the wider technology team to … to documenting procedures and creating knowledge base articles for common issues. Participate in system updates, patches, and maintenance activities as required. Support office-based and remote employees with their IT needs. Ensure compliance with company IT policies and security protocols. Understanding of ITIL best practice Excellent telephone manner and professional demeanor Experience of using call logging software and More ❯

The IT Service Desk Analyst will provide first-line technical support for a professional services organisation, ensuring smooth operations and excellent service delivery. This role is based in Manchester and requires a proactive approach to problem-solving within the technology department. Client Details This professional services organisation is a medium-sized business with a focus on delivering exceptional … client solutions. The company operates in Manchester and values efficient processes and high-quality technical support. Description Provide first line technical support to staff, resolving IT issues effectively and efficiently. Monitor and manage service desk tickets, ensuring timely responses and resolutions. Assist with setting up and maintaining user accounts, hardware, and software. Collaborate with the wider technology team to … to documenting procedures and creating knowledge base articles for common issues. Participate in system updates, patches, and maintenance activities as required. Support office-based and remote employees with their IT needs. Ensure compliance with company IT policies and security protocols. Understanding of ITIL best practice Excellent telephone manner and professional demeanor Experience of using call logging software and More ❯

talented Radius colleagues. We've achieved big things already, but we're just getting started. This is where you come in... Job Description We are seeking an experienced Senior IT Service Delivery Analyst to support the efficient delivery of IT Services across Radius. You will work within the Service Delivery team, focussing on areas such as software … licencing, audit management, supplier and contract oversight and internal IT asset tracking. This non-technical, process focussed role plays a key part in ensuring compliance, minimising risk, and maintaining operational control over IT inventories and third-party services. The position is based from our head office in Crewe, Cheshire and reports into our IT Service Delivery Manager. … Your responsibilities day to day will be... Work closely with the Service Delivery Manager to identify and drive service improvements, to ensure effective IT service delivery. Act as a liaison between end-users and IT teams to ensure effective communication and excellent customer service, ensuring that IT services meet or exceed expectations. Support adherence to internal controls More ❯

IT Support Analyst – Onsite Managed Services Manchester, United Kingdom Start Date: Immediate Client Site Full-Time | Monday to Friday | Onsite Your Mission: As an IT Support Analyst , you’ll be the frontline of technical support — delivering best-in-class service to end-users, resolving hardware and software issues, and collaborating with internal IT teams to More ❯

We are looking for a driven and enthusiastic Business Analyst to join JMW's IT Development team at our Head Office in Spinningfields, Manchester city centre. As a Business Analyst, you will be the vital link between the Business and IT, analysing and solving problems as part of the firms Product, Software and Solution Delivery life … cycle. Reporting to the DevOps Director, the key responsibilities of your role day-to-day will include: Liaising with business stakeholders, Product Owners and the IT team to enable effective analysis of processes, procedures and business challenges. Owning and developing relationship with Product Owners and third parties, working together to optimise and enhance features and integrations. Defining and mapping … and impacts of a proposed business change. As our firm continues to grow, so too will the scope of your role. Working closely with the Development team and wider IT team, you'll have the opportunity to contribute to key projects that support the firm's digital transformation. About You We're looking for someone with minimum one year More ❯

IT Change and Configuration Analyst (5477) We're a national law firm with a local reach. Our legal experts are here for you. Whether it's personal or business, we understand that everyone's situation is different. But we're more than just a law firm - we're a team of people working together to help individuals … everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information. Your Role Working as a IT Change Analyst, you'll be responsible for providing the appropriate level of Service Assurance governance by assisting in the management of the day to day operational activities relating … repeatable mechanism to respond to internal and external audit reviews and help and manage create/implement remediation plans where appropriate. Ensuring all change/releases to the IM IT estate follow correct process including testing in a pre-production environment. Reviewing and analysing CMDB data highlighting issues or concerns and ensuring accuracy and quality. Updating and managing data More ❯

Established to oversee a private investment fund's residential portfolio, we focus on delivering exceptional experiences to residents living in our high-quality, yet affordable homes. Role Overview The IT Support Analyst plays a key role in maintaining and supporting Ocasa's IT systems and infrastructure, ensuring colleagues have the tools and assistance they need to work … user support, managing key business applications and resolving technical issues across hardware, software and networks. A proactive and service-oriented approach is essential, with a focus on delivering reliable IT support and contributing to the continuous improvement of Ocasa's technological infrastructure. Key Responsibilities Manage user accounts and licenses within Office 365, including configuration and ongoing administration of SharePoint … Online, Microsoft Teams, OneDrive, and other related Office 365 applications. Handle and troubleshoot identity management within Azure Entra ID, ensuring secure and efficient access control. Provide on-site IT support to Ocasa employees, including laptop setup, printer configuration and general assistance with business-critical applications. Oversee the management and optimisation of HubSpot, ensuring it is used effectively across More ❯

Established to oversee a private investment fund's residential portfolio, we focus on delivering exceptional experiences to residents living in our high-quality, yet affordable homes. Role Overview The IT Support Analyst plays a key role in maintaining and supporting Ocasa's IT systems and infrastructure, ensuring colleagues have the tools and assistance they need to work … user support, managing key business applications and resolving technical issues across hardware, software and networks. A proactive and service-oriented approach is essential, with a focus on delivering reliable IT support and contributing to the continuous improvement of Ocasa's technological infrastructure. Key Responsibilities Manage user accounts and licenses within Office 365, including configuration and ongoing administration of SharePoint … Online, Microsoft Teams, OneDrive, and other related Office 365 applications. Handle and troubleshoot identity management within Azure Entra ID, ensuring secure and efficient access control. Provide on-site IT support to Ocasa employees, including laptop setup, printer configuration and general assistance with business-critical applications. Oversee the management and optimisation of HubSpot, ensuring it is used effectively across More ❯

IT and Security Training Analyst A great chance to form a pivotal role in the organisation’s security processes. Prevention is better than the cure and you will work with the users and the IT team to deliver engaging training content around security, phishing, MFA and more. Your efforts will ensure that every employee is not only More ❯

About The Role We now have a fantastic opportunity for an IT Senior Test Analyst to join our team, taking on responsibility for ensuring the ongoing and improving quality and stability of internal and customer-facing, business-critical and innovative applications, in both new and legacy technologies where appropriate. Sunbelt Rentals is a FTSE100 business operating a bespoke … Agile framework based on SCRUM and KANBAN, combined with Waterfall project management principles at a program level to ensure correct prioritisation and scoping of deliverables. As a Senior Test Analyst, you will participate in sprint cycles, planning, review sessions, and the iterative build, test, and deployment processes within your delivery team. Roles and Responsibilities Embed as part of an More ❯

with key applications such as Office 365, Outlook, Teams, etc. Excellent verbal and written communication skills. Exceptional customer service and interpersonal abilities. Commitment to maintaining technical competence in relevant IT areas. This is a Monday to Friday role 10am to 3pm. More ❯

with key applications such as Office 365, Outlook, Teams, etc. Excellent verbal and written communication skills. Exceptional customer service and interpersonal abilities. Commitment to maintaining technical competence in relevant IT areas. This is a Monday to Friday role 10am to 3pm. More ❯