3 of 3 Permanent ITIL Foundation Certificate Jobs in the North West

Change & Transition Analyst will be responsible for IT transition activities such as IT change planning, enablement, release, transition and configuration activities in line with ITIL best practice. The role requires Change enablement experience and ideally transition experience in a heavily audited environment along with ITIL knowledge. This position … matter expert in project teams, supporting implementation and change initiatives relating to change and transition. Continuous Improvement Champion operational improvements using methodologies such as ITIL, Lean, or Six Sigma to enhance change and transition processes. About You Ideally you will have previous experience of working in a similar role ...

proactive approach Proven experience in IT support, ideally with supervisory responsibilities Solid technical knowledge (Windows, Microsoft 365, Azure, Intune, Active Directory) Familiarity with ITIL or other best practice frameworks A passion for delivering outstanding customer service Desirable: ITIL Foundation certification or higher Experience in coaching or mentoring ...

Office 365, AD, Exchange, SharePoint) Experience supporting Android/iOS devices and business telephony systems Working knowledge of IT networks (DNS, DHCP, VPN, etc.) ITIL Foundation certification (or willingness to obtain) Excellent communication and organisational skills Full UK driving licence (occasional travel required) What You'll Gain Access ...