1 of 1 Permanent Infrastructure Monitoring Jobs in the North West

own once you have gained the experience and confidence. Deliver 1st and 2nd line support, including handling service desk calls, emails, and tickets. Monitor and maintain network/server infrastructure and respond to system issues in a timely manner. Assist with project support and documentation of new/existing processes, helping identify and resolve technical trends. Working in a … and analytical abilities with a logical approach. Proficient in Microsoft 365, G Suite, Windows Server, Active Directory, and backup technologies like Veeam. Understanding of networking principles, VOIP telephony, and infrastructure monitoring. A proactive self-starter who takes ownership and remains calm under pressure. Team-oriented and respectful, with a “give and take” attitude. Eager to learn and grow within … communicating face-to-face. Additionally, the following experience is required: Experience in 1st line support is essential, ideally over a few years. Strong knowledge of desktop support and IT infrastructure is required. Able to drive ( essential ). Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades More ❯