Call Center Manager
Manchester Area, United Kingdom
HONOR
UK customers call centers are based abroad. Our Head office is based in London where you will also be required to attend for important meetings and business updates. Responsibilities Design, develop, and deliver comprehensive training programs on brand-specific products, services, policies, and procedures. Own the call center targets by retailer as your own KPI’s Build and design … years of experience in call center training or a related field. Proven ability to develop and deliver engaging, interactive training programs. Strong understanding of adult learning principles and instructional design methodologies. Excellent communication, presentation, and interpersonal skills. Passion for our brand and a commitment to providing exceptional customer service. Experience working in a fast-paced, customer-service oriented More ❯
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