workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI More ❯
We deploy primarily Macs but also have some Windows PC's in the estate, supplemented by a number of SaaS applications. Our computers are managed by a combination of Jamf and Intune, and sit on our Meraki network. We have zero physical infrastructure on site barring networking, so you won't find Active Directory here. Externally, we support the More ❯
onboarding, maintenance, upgrades, and retirement. Champion user experience by partnering with end users and technical teams to continuously enhance device satisfaction. Leverage enterprise-grade tools such as Microsoft Intune, Jamf, and Workspace ONE to enforce policy, security, and configuration standards. Track product performance and drive innovation using hardware telemetry, support metrics, and user feedback. Stay ahead of emerging hardware … Mac devices, peripherals, accessories). Proven experience managing vendor relationships with OEMs like Dell, HP, Lenovo, and Apple. Hands-on expertise with device management and endpoint configuration tools (Intune, Jamf, Workspace ONE). A background in physical device product ownership, including direct engagement with end users and operational teams. Excellent communication and stakeholder management skills across technical and non More ❯
