Service Introduction Lead
- Hiring Organisation
- Daniel James Resourcing Ltd
- Location
- Manchester, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £65,000
operational readiness. Operational Governance & Service Lifecycle Ensure all services entering production meet operational readiness requirements including: Incident Management Request Management Problem Management Change Management Knowledge Management Oversee creation and validation of service design packages and operational documentation . Ensure monitoring, integrations, access controls and operational tooling are fully configured … including: Transition kick-offs Service discovery sessions Operational readiness reviews Provide clear communication across stakeholders around timelines, risks, service scope and operational readiness . Knowledge Transfer & Operational Enablement Plan and deliver structured knowledge transfer sessions to support and infrastructure teams. Ensure BAU teams are fully equipped ...