1 of 1 Permanent Major Incident Management Jobs in the North West

someone who has operated in high-volume, always-on payment systems (ticketing, retail payments, transport, ecommerce, or similar) and has led teams through major incidents , ensuring rapid resolution, minimal financial impact, and continuous service improvement. Why This Role Is Critical Ticketing and payment platforms are live, customer-facing systems. … wrong, money stops flowing . As Ticketing Operations Manager, you will: Protect revenue by ensuring maximum uptime across all payment and ticketing channels Lead major incident response for payment and ticketing failures Own operational performance across systems used by millions of customers Manage and develop a high-performing ...