onCRMconfigurationexperience,withclient-facingexperience. Thispositionoffersstructuredlearning&developmentdesignedtostrengthenbothyourtechnicalexpertiseandconsultingcapability.Youwilltransitionintodeliveringstrategic,high-impactCRMsolutionstoavariedclientbase. Ifyouenjoybuildingtrustedrelationships,leadingmeaningfulstakeholderconversationsandcombiningtechnicaldepthwithstrategicthinking,thisroleofferstheidealbalance. AsaCRMConsultant,youwill: Leadandmanageaportfolioofclients,actingastheirprimarypointofcontactandtrustedadvisor. Overseethefullclientlifecycle,fromearly-stageprospectconversationsthroughtolong-termaccountdevelopment. Configure,customiseandoptimiseCRMsystemstomeeteachorganisationsspecificneeds. Guideclientsthroughend-to-endCRMimplementations,includingdiscovery,requirementsgathering,systemconfiguration,testing,go-liveandongoingsupport. Managecomplexprojectssuchasdatamigrations,systemintegrations,vendorselectionandprocurementprocesses. Identifyopportunitiestoenhanceoperationalefficiency,forexampleimprovingdonorjourneysthroughbettersystemintegrationandprocessmapping. Deliverengagingtrainingsessionsthatempowerclientteamstomaximiseadoptionandlong-termvalue. Analysedataanduserfeedbacktogenerateactionableinsightsthatsupportinformeddecision-making. Conductregularstrategicreviewstoensurecontinuedalignmentwithclientgoalsandidentifyareasforgrowth. Contributetonewbusinessdevelopmentbyleadingprospectmeetingsandsupportingproposalcreation. Documenttechnicaldecisions,configurationsandbestpracticeguidanceinaclear,structuredmanner. Youwillplayakeyroleindrivingbothclientsuccessandbusinessgrowth. Aboutyou: Youhavehands-onexperienceconfiguringatleastoneleadingCRMplatforms,ideallyDynamics365,Salesforce,Donorfy ...