Senior Commercial Manager-Base Planning
- Hiring Organisation
- TalkTalk
- Location
- Manchester Area, United Kingdom
Talk Talk's existing customer base. Working in collaboration with stakeholders across Finance, Products, Marketing, Data, Analytics, GTM, Digital, Customer Operations and Customer Lifecycle Management, you'll ensure TalkTalk maximises retention, margin, and customer satisfaction. Main Responsibilities Base Planning Ownership Own the base calendar and lead the quarterly … customer fatigue and optimise business pacing/rhythm Drive continuous improvement in base planning processes, proactively finding opportunities for efficiency and value optimisation Risk Management and Mitigation Identify commercial, regulatory and execution risks for base related activities and proactively identify mitigation strategies Design mitigations and ensure alignment with internal ...