1 to 25 of 114 Permanent Root Cause Analysis Jobs in the North West

compliance with security standards and evolving threat landscapes.Act as the senior network authority during Major Incident Response Team (MIRT) activities, leading diagnosis, resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR).Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service resilience … during major incidents, leading network diagnosis and resolution activities, collaborating within multi-disciplinary Major Incident Response Teams, and managing complex, high-pressure situations.Experience producing Root Cause Analysis (RCA) reports, Post-Incident Reviews (PIRs), and maintaining incident runbooks, playbooks, and escalation procedures while driving continuous service improvement ...

queue and team leader/agent performance across our in-house teams in Manchester, UK and Milan, Italy. Identifying trends in performance and conducting root cause analysis (e.g. Team Leader/agent productivity) to drive improved performance. Helping define new metrics, targets and best practices to drive … weekly monitoring of key performance indicators (KPIs) for channels (e.g., chat, email, phone), service queues, team leaders, and individual agents across UKI and EU. Root Cause Analysis (RCA): Conducting deep dives and methodical investigations to identify the fundamental reasons behind performance trends (e.g., analysing agent productivity, training ...

.The role ensures effective coordination of incident response activities, maintains clear and timely communication with internal stakeholders and clients, and drives continuous improvement through root cause analysis and incident trend reporting.Key ResponsibilitiesIncident Management & CoordinationLead the management of business incidents from identification through to resolution and closure.Coordinate cross … impact.Challenge and support resolver teams to ensure timely and effective resolution of incidents.Escalate issues appropriately where progress is at risk or impact is increasing.Root Cause Analysis & Continuous ImprovementLead or coordinate the completion of root cause analysis (RCA) for significant incidents.Ensure corrective and preventative actions ...

channel, queue and team leader/agent performance across our in-house teams in Manchester, UK and Milan, Italy.Identifying trends in performance and conducting root cause analysis (e.g. Team Leader/agent productivity) to drive improved performance.Present market performance updates and strategic implications to executive leadership.Identify Operational … weekly monitoring of key performance indicators (KPIs) for channels (e.g., chat, email, phone), service queues, team leaders, and individual agents across UKI and EU.Root Cause Analysis (RCA): Conducting deep dives and methodical investigations to identify the fundamental reasons behind performance trends (e.g., analysing agent productivity, training gaps, system ...

complaints. It safeguards customer satisfaction and trust and acts as the key interface between product group quality, the customer and other functions. By driving root cause analysis, corrective actions and cross functional alignments, the role contributes to the long term improvement of the company and protects … market.Duties will include:Taking ownership of complaint handling for your assigned product group and support customer requestsDriving structured problem-solving activities (e.g. 8D), including root cause analysis, definition of containment actions, and implementation of sustainable corrective measuresMonitoring and following up on quality improvement actions with internal ...

role ensures effective coordination of incident response activities, maintains clear and timely communication with internal stakeholders and clients, and drives continuous improvement through root cause analysis and incident trend reporting. Key Responsibilities Lead the management of business incidents from identification through to resolution and closure. Coordinate cross … timely and effective resolution of incidents. Escalate issues appropriately where progress is at risk or impact is increasing. Lead or coordinate the completion of root cause analysis (RCA) for significant incidents. Ensure corrective and preventative actions are clearly defined, tracked, and implemented. Identify systemic issues and opportunities ...

experience to help shape future direction. You will also serve as a 4th Line escalation point, providing expert technical support for complex issues, driving root cause analysis, and implementing long-term improvements that enhance service reliability and efficiency. What you'll bring You will have extensive experience … Bicep, enabling the delivery of consistent, scalable, and supportable infrastructure solutions. You will be confident managing live service environments, resolving escalated incidents through root cause analysis, and working closely with third-party suppliers. A strong understanding of change management, governance, risk, and service stability is essential, alongside ...

stable and compliant with regulatory requirements. Support operational readiness and ongoing service resilience. Incident, Problem & Change Management Manage incidents through to successful resolution. Conduct root cause analysis and implement preventative measures. Support major incident investigations and service recovery activities. Participate in change, release and deployment processes. Ensure … engineering experience within Financial Services or another complex, highly regulated environment. Experience supporting business‐critical applications in production environments. Excellent troubleshooting, diagnostic and root cause analysis skills. Strong understanding of Incident, Problem, Change and Release Management processes. Experience working with application integrations and interfaces. Strong SQL skills ...

maintain Data Governance and Data Quality maturity assessments, KPIs, thresholds and SLAs. Oversee Data Quality management, including the recording of data quality incidents, root‐cause analysis, business impact assessment, communication, remediation planning and resolution in conjunction with Data Owners and other stakeholders. Escalate significant or overdue risks … setting, performance and capacity management, coaching, career development and succession planning. Experience of establishing data quality controls, dimensions, thresholds, and SLAs, as well as root‐cause analysis and remediation processes. Experience of embedding data ownership and stewardship models, including domains, role accountabilities, governance ceremonies, training and engagement. ...

devices. Ensure IT compliance with manufacturing industry regulations (e.g. ISO 9001, GAMP 5, ISO 27001, 21 CFR Part 11) and data integrity guidelines. Lead root cause analysis (RCA) and CAPA for IT system outages, data synchronization failures, or automated line disruptions. Collaborate with OT, Automation, and Systems … Model). Familiarity with manufacturing quality standards (ISO 9001) and IT service/security management frameworks (ITIL, ISO 27001). Experience with root cause analysis methodologies (8D, 5-Why) applied to IT system failures and software defects. Strong ability to translate complex manufacturing shop-floor requirements into ...

machinesWorking closely with operational teams to identify and resolve issues, either live or through continuous improvement workRepresenting the engineering function in site team huddlesApplying Root Cause Analysis methodology to remove repeatable faults and sharing findings across the networkSupporting contractor control management on site using Permit to Work … them in a live operational environmentPossessing a Hazard & Risk Assessment qualification, isolation and check for dead capability, or an understanding of dynamic risk assessmentUnderstanding Root Cause Analysis and continuous improvement processesFamiliar with FMCG, food manufacturing, or automation systems such as box erectors, pallet wrappers, simple air systems ...

manufacturing operation Drive continuous improvement and optimisation of automated production equipment Lead automation upgrades and integration of new technologies Provide technical support and root cause analysis for complex plant issues Improve reliability, performance and efficiency of existing systems Collaborate with equipment suppliers, integrators and engineering partners Mentor … Knowledge of instrumentation, process control and industrial electrical systems Experience supporting automated production lines and robotic systems A structured approach to fault finding and root cause analysis Why Join? This is a rare opportunity to join a business who continue to invest heavily in technology, automation ...

manufacturing operation Drive continuous improvement and optimisation of automated production equipment Lead automation upgrades and integration of new technologies Provide technical support and root cause analysis for complex plant issues Improve reliability, performance and efficiency of existing systems Collaborate with equipment suppliers, integrators and engineering partners Mentor … Knowledge of instrumentation, process control and industrial electrical systems Experience supporting automated production lines and robotic systems A structured approach to fault finding and root cause analysis Why Join? This is a rare opportunity to join a business who continue to invest heavily in technology, automation ...

developing Allen Bradley and Siemens PLC systems. Maintaining and improving SCADA , control and automation systems. Delivering automation improvement and Continuous Improvement projects. Conducting root cause analysis and implementing permanent corrective actions. Improving automation reliability and manufacturing performance. Supporting capital investment and automation upgrade projects. Identifying equipment obsolescence … Automation Engineering, Allen Bradley PLC, Siemens S5, Siemens S7, PLC Programming, PLC Fault Finding, SCADA, Industrial Automation, Process Control, Instrumentation, PID Control, Continuous Improvement, Root Cause Analysis, Reliability Engineering, Food Manufacturing, FMCG, Process Manufacturing, Industrial Networks, CIP Systems, Pumps, Valves, Drives, Motors, Flow Meters, Capital Projects, Controls ...

reporting, policy review and regulatory awareness. The role will have a particular focus on producing clear, accurate and senior-level documentation, including incident reports, root cause analysis, lessons learned, Executive Committee updates, Governance Forum papers, Board documentation, regulatory submissions, policy reviews and supporting materials for regulatory engagement. … career in Operational Resilience and Third-Party Vendor Management. Responsibilities Operational Resilience & Incident Management Coordination and support of operational resilience incident reporting.Drafting incident summaries, root cause analysis, lessons learned and remediation plans.Tracking actions, vulnerabilities, and support escalations to governance forums.Business Continuity Planning (BCP) and alignment with Operational ...

workload onboarding. Monitor and develop dashboards, reports, alerts and observability use cases using SPL . Troubleshoot complex Splunk and infrastructure issues and perform root-cause analysis. Work with Engineering, DevOps and Application teams to improve monitoring and observability. Drive automation and operational improvements to reduce manual effort. Ensure … observability across infrastructure and applications. Good understanding of Linux , infrastructure and production support. Experience with Incident, Problem and Change Management. Strong troubleshooting and root-cause analysis skills. Splunk Enterprise Security (ES) and/or ITSI experience. Knowledge of Splunk distributed architecture, clustering, index management and licensing. Python ...

line with Trust policies.o Record and update resolution details in the ITSM tool, supporting performance reporting and analytics.o Proactively identify recurring incidents, conduct root cause analysis, and contribute to problem management. About us The Christie is one of Europe's leading cancer centres, looking after more than … performance statistics. Be proactive in the approach to problem management by identifying multiple instances of incidents, researching possible resolutions and in some cases undertake root cause analysis. Update and record resolution details in the Service Desk Management software, ensuring that the relevant resolution category and outcome are completed. ...

health, system performance, batch jobs, interfaces, and alerts using enterprise monitoring and observability tools. Investigate, troubleshoot, and resolve production incidents within defined SLAs. Perform root cause analysis (RCA) for recurring issues and drive permanent fixes. Analyze production logs, identify failure patterns, and create actionable dashboards to improve … troubleshooting. Use Unix/Linux commands and scripting for application support, log reviews, file handling, and system-level troubleshooting. Leverage Splunk extensively for log analysis, issue diagnosis, trend identification, alerting insights, and dashboard creation. To be successful in this role, were seeking the following: Proven experience in production application ...

creativity, solving real engineering challenges while contributing to products enjoyed by players globally.Whether you're refining existing designs, developing new PCB architectures, or identifying root causes within complex systems, you'll play a key role in delivering high-quality solutions that make a real impact.We're looking for people … schematics, BOMs, assembly drawings, Gerbers, and engineering records.Develop and debug firmware for microcontrollers and other programmable devices.Diagnose and resolve complex board-level issues, providing root cause analysis and design improvement recommendations.Review PCB layouts to ensure performance, manufacturability, EMC compliance, signal integrity, and reliability.Support component selection, qualification ...

maintain test equipment, fixtures, and automated test systems. Conduct functional, performance, environmental, reliability, and endurance testing. Analyse test results and identify failures, trends, and root causes. Produce detailed test reports and communicate findings to engineering teams. Collaborate with design, manufacturing, quality, and supply chain teams to resolve technical issues. … Verify compliance with customer, industry, and regulatory requirements. Support product qualification, verification, and certification activities. Assist with Failure Mode and Effects Analysis (FMEA) and risk assessments. Develop and improve test methods to increase efficiency, accuracy, and repeatability. Ensure testing activities comply with company quality management systems and relevant standards. ...

roles present a dynamic and challenging opportunity for an experienced Business Analyst who is enthusiastic about closer connection with our customer’s core business.Perform root cause analysis of problems and work closely with business users in order to identify and translate their needs into solution designs … systems specifications.Work with development teams to design technical solutions that meet business needs.Produce analysis, data mapping and data analytical skills using SQL, Excel and Power BIProduce detailed Business Requirement Specification Documents.Stakeholder management across all levels from c-suite through to on-the-ground developers both internally and with ...

think is resilient actually is. AI‐driven operations Architect Omnicell's AIOps direction: evaluate and introduce ML‐based anomaly detection, predictive alerting, automated root cause analysis, and LLM‐assisted runbook or triage pipelines. Make informed build‐versus‐buy calls across the AIOps landscape. Integrate AI‐assisted tooling ...

changes, with automated eval and regression checks before promotion. Reliability engineering: Define and track SLOs and SLAs for platform services, run incident response and root cause analysis, and write post-mortems people will read. On-call and runbooks: Take part in the programme's on-call rotation ...

infrastructure incidents and problems. Monitor Azure platform health and respond to alerts and incidents in line with operational processes. Participate in incident, problem, and root cause analysis activities. Ensure infrastructure services meet availability, performance, and resilience expectations. Automation & Infrastructure as Code Work with internal teams and third ...

based solutions, data pipelines and platform capabilities. Help automate operational processes, reducing manual effort and improving consistency through engineering standard process. Support incident management, root cause analysis and continuous improvement activities, helping to strengthen service reliability over time. Contribute to monitoring, observability and service performance capabilities, using ...