6 of 6 Permanent Senior Support Engineer Jobs in the North West

Job Title: Senior IT Support Engineer Location: Chorley Salary: £32,000 - £40,000 We have an exciting opportunity for a Senior IT Support Engineer/3rd Line Support Engineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK. The Role of Senior IT Support Engineer Providing 2nd/3rd line technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's ITSM system Take ownership of all support tickets whilst adhering to first response and fix SLAs as part of the support procedure Communicate effectively … to ensure swift resolution at both technical and end user level Maintain elevated levels of customer service for all support queries. Maintain accurate resolution documentation in our knowledge base repositories Train and mentoring our 1st line team to ensure a build-up of their knowledge Liaise with 3rd party solution providers and develop excellent working relationships Proactively involved in More ❯

Senior IT Support Engineer £35,000 to £40,000 basic salary per annum plus benefits including bonus, pension, medical scheme, 23 days holiday (+birthday and bank holidays), and excellent training & development plans etc. We are looking for a skilled Senior IT Support Engineer to join our leading client, a very successful and ambitious IT … support and solutions provider headquartered in Skelmersdale, on a permanent basis. The Senior IT Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities to maximise your technical and professional progression. The Senior IT Support Engineer will focus on escalated support … enterprise storage systems (SAN/RAID). Essential skills: - Strong communication skills - MS365 - Excellent troubleshooting ability - Windows Server - Virtualisation technologies - Networking This is an excellent opportunity for the successful Senior IT Support Engineer as the projected growth of this company could significantly accelerate your rise up the career ladder. If you are interested, please click the "apply More ❯

Senior IT Support Engineer £35,000 to £40,000 basic salary per annum plus benefits including bonus, pension, medical scheme, 23 days holiday (birthday and bank holidays), and excellent training & development plans etc. Check below to see if you have what is needed for this opportunity, and if so, make an application asap. We are looking for … a skilled Senior IT Support Engineer to join our leading client, a very successful and ambitious IT support and solutions provider headquartered in Skelmersdale, on a permanent basis. The Senior IT Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities to … maximise your technical and professional progression. The Senior IT Support Engineer will focus on escalated support cases but will also see plenty of opportunities to get involved in project work. This position will gain exposure to a wide range of technologies including networking (switching, VLANs, wireless), firewall and security solutions, virtualisation platforms, Windows Server and Active More ❯

Senior IT Support Engineer Manchester City Centre £4050K Our client is a well-established organisation with a long history of providing valuable products and services to its customers. They are now looking for an experienced Senior IT Support Engineer to join their central office team in Manchester City Centre. This is a fantastic opportunity … for a motivated IT professional to take on a role with both hands-on technical responsibilities and the chance to contribute to strategic IT initiatives. Key Responsibilities Provide senior-level IT support across HQ and over 100 remote branches across the UK. Take ownership of complex technical issues and ensure timely resolution. Work closely with business stakeholders to … deliver effective technical solutions aligned with wider objectives. Contribute to shaping the organisations infrastructure and technology roadmap. Mentor and support junior IT team members in their professional development. Collaborate with external suppliers, outsourced development teams, and managed service providers. Maintain and upgrade the IT estate to ensure systems remain secure, reliable, and up to date. Support IT projects More ❯

Senior IT Support Engineer – Manchester City Centre – £40–50K Our client is a well-established organisation with a long history of providing valuable products and services to its customers. They are now looking for an experienced Senior IT Support Engineer to join their central office team in Manchester City Centre. This is a fantastic … opportunity for a motivated IT professional to take on a role with both hands-on technical responsibilities and the chance to contribute to strategic IT initiatives. Key Responsibilities Provide senior-level IT support across HQ and over 100 remote branches across the UK. Take ownership of complex technical issues and ensure timely resolution. Work closely with business stakeholders … to deliver effective technical solutions aligned with wider objectives. Contribute to shaping the organisation’s infrastructure and technology roadmap. Mentor and support junior IT team members in their professional development. Collaborate with external suppliers, outsourced development teams, and managed service providers. Maintain and upgrade the IT estate to ensure systems remain secure, reliable, and up to date. Support More ❯

Senior AWS Support Engineer About the Role We are seeking a highly skilled Senior AWS Support Engineer to join our IT team. This role is pivotal in supporting, maintaining, and enhancing AWS cloud infrastructure. You’ll ensure systems are secure, scalable, and high-performing, while offering expert guidance on architecture, compliance, and operational best … practices. You’ll also act as a key technical contact for internal teams and external digital businesses. Key Responsibilities Manage and support AWS services including EC2, S3, RDS, VPC, IAM, Lambda, CloudWatch, and more. Ensure cloud environments are secure and compliant with industry standards. Monitor systems, respond to incidents, and troubleshoot across cloud and hybrid setups. Design and implement … improvements to cloud infrastructure from concept to deployment. Maintain documentation for all cloud systems to ensure transparency and knowledge sharing. Provide support for public-facing, load-balanced web applications. Manage and mentor Junior Support Engineer Essential Skills & Experience Minimum 3 years in cloud support, with a proven track record in enterprise-level AWS environments. Strong understanding More ❯