Job Title: Senior IT SupportEngineer Location: Chorley Salary: £30,000 - £35,000 We have an exciting opportunity for a Senior IT SupportEngineer/3rd Line SupportEngineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK. The Role of Senior IT SupportEngineer Providing 2nd/3rd line technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's ITSM system Take ownership of all … support tickets whilst adhering to first response and fix SLAs as part of the support procedure Communicate effectively to ensure swift resolution at both technical and end user level Maintain elevated levels of customer service for all support queries. Maintain accurate resolution documentation in our knowledge base More ❯
Senior Application SupportEngineer: For one of our globally leading tech clients we are urgently looking for an experienced Senior Application SupportEngineer for a Permanent role based in Manchester, UK Its paying well and my client can interview asap! Job purpose: Provide 3rd … line application support, managing incidents and escalations through to resolution Communicate effectively with business stakeholders, internal and/or 3rd party support teams Ensure resolution of incidents according to agreed SLA's Apply problem solving skills to recreate, debug, identify and resolve issues Perform root cause analysis of … issues to prevent reoccurrence Form part of the on-call rota for out of hours critical incidents Provide proactive support & maintenance across the application landscape Create, review and maintain support documentation for deploying and configuring applications Monitor/deploy application updates & patches Develop understanding of systems within the More ❯
Scales, north west england, United Kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
leigh, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
ashton-under-lyne, north west england, United Kingdom Hybrid / WFH Options
Oliver Bernard
SeniorSupportEngineer - £55K - Fully Remote Our client is a growing tech and IT consultancy, offering fully remote working and are looking for a Senior and experienced SupportEngineer to lead the function. As they scale, they’re looking for someone to bring support leadership expertise to the team. You’ll have the chance to lead the IT Support team and define processes and best practices as the company scales and customer-base grows. You’ll be able to implement SRE-like processes and be the team’s SME for escalations and More ❯
Senior Product SupportEngineer (m/f/) Senior Product SupportEngineer (m/f/) Location: GBR, West Lancashire, Skelmersdale Type: Full time Posted on: Yesterday Job Requisition ID: R 3M has a long-standing reputation as a company committed to innovation. We More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Destination Sport
Destination Sport Senior IT SupportEngineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic … succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior IT SupportEngineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and … Security & Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected More ❯
