Principal Product Lead (CX)
- Hiring Organisation
- Jobleads-UK
- Location
- Manchester, England, United Kingdom
internal product capability. Working across cross-functional teams, you will deliver quality interactions between consumers, customers, and colleagues through best-in-class technology, process design, and evidence-led product thinking. This role sits at the intersection of CX strategy, internal product development, and platform optimization , balancing off-the-shelf … input. Champion product management discipline across internal tooling, ensuring teams focus on proactive, outcome-oriented roadmaps over reactive backlog management. Cross-Functional Process & Experience Design Review and help redesign cross-functional processes supporting customer experiences and interactions, ensuring they are efficient, effective, well-supported by technology, and easy ...