using key performance indicators (KPIs) and metrics. Developing and implementing policies/procedures to ensure the service desk isoperating efficiently and effectively. Ensuring that ServiceNow is utilised to its fullest potential. Managing the service desk team including setting goals, objectives and assigning tasks as well as providing feedback and support more »
SSPM or CSPM knowledge, policies and configurations. API Knowledge integration of SaaS 3rd Party applications with on-prem tooling using APIs Knowledge of Client, ServiceNow, 0365 SaaS applications and security aspects of these applications SSPM experience using Microsoft Defender for Cloud and/or any experience on AppOmni Strong understanding more »
that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. The ServiceNow Developer is an integral part of Lathams Technology team. This role will be responsible for the design and development of custom applications on the ServiceNow … and in-office presence. Other key responsibilities include: Performing intermediate to advanced level development tasks within the Service Catalog and most modules within the ServiceNow platform Creating and/or maintaining Service Catalog items, some of which require complex catalogue development experience and knowledge Creating and or maintaining components such … coordination skills Possess the ability to follow defined processes and learn new concepts quickly in order to test and support the administrative functions within ServiceNow And have: Relevant experience with the ServiceNow platform Relevant IT business related experience A ServiceNow Administrator certification; a ServiceNow Developer certification Successful candidates will not more »
ServiceNow Senior Technical Consultant Country: UK Hours: 37.5 Role Type: Permanent Life on the team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We are a group of skilled architects, project managers, process and technical consultants, delivering across the ServiceNow … platform to ensure organisations optimise how they use ServiceNow a... more »
ServiceNow Senior Technical Consultant Country: UK Hours: 37.5 Role Type: Permanent Life on the team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We are a group of skilled architects, project managers, process and technical consultants, delivering across the ServiceNow … platform to ensure organisations optimise how they use ServiceNow a... more »
Service Desk Manager We seek a Service Desk Manager to lead a 24/7 service desk team, ensuring efficient handling of service requests and incidents while maintaining high customer satisfaction and meeting SLAs. Key Responsibilities: Lead the 24/ more »
