7 of 7 Permanent Support Analyst Jobs in the North West

Legal IT Application Support Analyst, M365, Visual Files, Practice Management, Manchester, Mainly Remote Application Support Analyst required to work for a law firm based in Manchester. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with experience … you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required: Microsoft 365: Maintain and support the firms SharePoint intranet; Continued development of the firms Client Portals solution built on SharePoint and Aderant Drive Visual Files: Oversee the configuration, maintenance, and development of Visual Files … case management system; Maintain and support SQL Server databases underpinning core business applications. Reporting: Write, maintain, and optimise SQL queries and reports. Artificial intelligence: Developing capabilities utilising the firms chosen Generative AI platform. This is a fantastic opportunity to join a forward-thinking team. Salary dependent on experience. Apply now More ❯

P4W Application Support Analyst ( Partner4Windows Specialist), NW Central London, We are seeking an experienced and proactive Application Support Analyst with specific expertise in Partner4Windows . You will be the primary technical point of contact for P4W, playing a crucial role in ensuring the system's stability, performance, and successful adoption across this legal firm. They are … chance to move beyond basic troubleshooting and contribute to system enhancement projects, working closely with their Finance, IT, and Fee Earners teams. Key Responsibilities Provide 2nd and 3rd-line support for all incidents and service requests related to the P4W Practice Management System (PMS). Perform essential system administration duties, including user setup, security, permissions, and maintenance tasks. Troubleshoot … end-user training as required. Assist with data integrity checks and ensure compliance with internal financial and regulatory standards. Skills & Experience Required Essential: Proven, in-depth experience providing application support for Partner4Windows (P4W) within a professional services or legal environment. Strong understanding of core legal accounting principles (time recording, disbursements, client/office money, billing, and ledger management). More ❯

IT Support Technical Analyst Desktop Support Manchester £30K-£36K+ We are looking for a strong IT Support Technical Analyst to work for an exciting client in Manchester, the successful candidates will need the below skills. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering … IT support and troubleshooting for end users in a predominant Windows environment. Day to day monitoring and management of infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at More ❯

Job summary INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY Applications Support Analyst Band 4 - 37.5 hours - Maglona house. As part of the Digital Healthcare team, Applications are responsible for the delivery and maintenance of corporate and clinical applications to support safe and effective patient care whilst delivering the digital strategy. We … are looking for highly motivated problem solver who thrives under pressure and has a passion for customer service. You will provide second line support of clinical applications including, incident management, request fulfilment, problem management, monitoring, change & release management and decommissioning. The role is full time, permanent at 37.5 hours per week. The role offers hybrid working, following a trial … our two main site at Carlisle or Whitehaven. Applicants must be able to attend in person for interview if selected for second round. Main duties of the job Provide support for clinical applications, troubleshooting issues reported by users and fulfil requests Monitor applications proactively identify potential problems Liaise with third party suppliers to escalate and resolve issues and requests. More ❯

IT Service Desk Analyst £28,000 - £34,000 | Macclesfield (Hybrid – 3 days onsite) Support users. Solve problems. Keep things running. You know the difference between a quick fix and a proper solution and you’ve got the experience to know when to apply each. Whether it’s a forgotten password, a printer on strike, or something buried deep … join a well-established IT team in Macclesfield , supporting over 4,500 users across a complex Windows environment. It’s a hybrid role with a good mix of BAU support, infrastructure monitoring, and the chance to contribute to ongoing projects. What’s in it for you? Salary : £28,000 - £34,000 (depending on experience) Location : Macclesfield - 3 days onsite … days from home Tech Environment : Windows Server, Active Directory, O365, Exchange, DNS, DHCP, Intune, Azure Support Variety : 1st and 2nd line across desktops, mobile, cloud, infrastructure, and networking Team : Work with a collaborative, global IT team supporting users across 180+ locations Perks : Pension (up to 10% matched), life assurance, 25 days holiday, free parking, and more Career Progression : Opportunities More ❯

IT Service Analyst Macclesfield £28,000 - £36,000 DOE + Hybrid Working + Pension + Free Parking + Life Assurance Excellent opportunity for an IT professional with strong technical experience across Microsoft technologies to join a global manufacturing business offering diverse project exposure, professional development, and a supportive working environment. This company is an international leader in specialist manufacturing … they provide essential services to some of the world's most advanced industries and continue to invest in their technology and people. In this role, you will deliver technical support and troubleshooting within a predominantly Windows-based environment. You will manage and monitor IT infrastructure, resolve incidents and service requests in line with ITIL processes, and take part in … ideal candidate will have strong technical knowledge of Microsoft technologies, networking fundamentals, and backup solutions, alongside a passion for continuous improvement and excellent communication skills. The Role: Provide IT support and troubleshooting across multiple sites and users Resolve incidents and service requests in line with ITIL-based processes and SLAs Manage and monitor network and server infrastructure in the More ❯

Fri 8.30am – 5.30pm Annual Leave: 25 days plus 8 bank holidays Travel: Occasional travel may be required to branches across the network (as & when required) About the role To support our nationwide network of Franchisees and branch managers. In this role, you will ensure that our key systems — including TMS, HubSpot, FAME, and ZoomInfo — are effectively adopted and utilised … Advisorsand operations staff, promoting best practices across the network, and supporting Franchisees in using data and systems to grow their businesses and maintain operational excellence. What You’ll Do Support & Adoption: Be the go-to contact for franchisees and branch managers, providing day-to-day support and guidance on key business systems (TMS, HubSpot CRM, FAME, ZoomInfo) to … performance. Training & Onboarding: Deliver system training and create learning materials for new and existing team members, ensuring everyone is confident and capable in using core platforms. System Improvements & Change: Support the rollout of new tools and features, gather user feedback, and champion change to help teams adapt to evolving systems and technologies. What We’re Looking For Experience with More ❯