18 of 18 Permanent Support Analyst Jobs in the North West

Support Analyst Renowned global law firm with an exciting growth trajectory is seeking a proactive and customer focused IT Support Analyst to join the firm’s IT department in Liverpool. In this role, you will be first point of contact for all IT-related queries across … firm, providing face-to-face and remote technical support to Lawyers and Business Services professionals in a fast-paced and rewarding environment. What’s on Offer: Salary to £34,000 Hybrid working (3 days office/2 days remote) Fantastic employee benefits Liverpool Office IT Support Analyst ...

Support Analyst | Liverpool | £30,000 - £34,000 Are you an experienced IT Support Analyst who enjoys providing hands-on, face-to-face support and taking ownership of technical issues through to resolution? We’re recruiting an IT Support Analyst to join … Albert Dock, Liverpool Hybrid working: 3 days per week in the office Hours: Monday to Friday, 9:30am - 5:30pm 1st and 2nd line support environment What’s on offer: Hybrid working with a great Liverpool waterfront location Exposure to a broad Microsoft technology environment Opportunity to support ...

Application Support Analyst Chorley Hybrid Working Application Support | SQL Databases | Deployment | Configuration | Software Support Are you a proactive and customer-focused Application Support Analyst looking to join a dynamic technical services team? This advanced solutions provider, based in Chorley, is seeking a motivated individual … support critical business systems for their clients. With a hybrid working model, you'll enjoy the flexibility of working remotely several days a week. Key Responsibilities: Provide application support for critical business systems to business customers. Deploy and configure software applications to meet customer needs, ensuring error-free ...

Support Analyst - Microsoft 365, Windows 11, Active Directory Liverpool - Hybrid, minimum three days per week in the office A well-established international professional-services organisation is looking for an IT Support Analyst to join its Liverpool-based IT Services team. You will provide high-quality technical … support to users across the UK, working across telephone, email, walk-up and deskside channels. This is an excellent opportunity for an established support analyst who enjoys taking ownership of issues, working directly with users and developing within a busy corporate IT environment. Key responsibilities: Provide telephone ...

Software Support Analyst - Financial Services/SQL/SaaS Location: Blackburn Salary: £35,000-£38,000 We're recruiting an L2 Software Support Analyst to take ownership of complex application issues and work closely with customers, developers and QA teams to get them resolved. Previous experience … collaboration and people who are looking to build something long term. What you'll be doing Investigating and resolving second-line software and application support tickets Running approved SQL scripts and making basic database amendments Using RDP to access client environments and diagnose issues Reproducing reported problems and identifying ...

Application Support Analyst (Data Ops) Chorley (Hybrid Working) Salary: Up to £41k + Benefits An exciting opportunity has arisen for an experienced Application Support Analyst to join a growing software and services organisation operating within the UK utilities sector. This role offers the chance to work … within a collaborative Service Operations team, supporting critical billing and CRM platforms used by energy suppliers across the UK. Key Responsibilities Provide second-line support for billing and CRM system incidents and service requests. Perform complex data corrections and bulk updates using SQL and internal support tools. Escalate ...

Support Analyst Location - Birchwood (office based initially then hybrid) Company - Growing IT Consultancy Why - fast personal growth and development The company are an IT Consultancy who provide secure and reliable hosting solutions for customers on private cloud. They are committed to delivering customised solutions using modern technology … performing initial diagnosis and applying fixes or where a solution is not available escalation to the 2nd line. The role also includes answering technical support phone calls and carrying out change requests on behalf of customers. You’ll need to triage high priority issues and provide directions/solutions ...

Junior Application Support Analyst | £25,000 - £30,000 + Benefits | Liverpool On Site The Opportunity We're working with a growing consumer business that's investing heavily in its technology function and looking to appoint a Junior Application Support Analyst. This is an excellent opportunity for someone … with 1-2 years' experience to develop their career within Application Support and Business Systems. You'll work across a range of core business applications, supporting day-to-day operations while gaining exposure to system enhancements, integrations and technology projects. If you're looking to build your technical knowledge ...

Software Support Analyst - Financial Services/SQL/SaaS Location: BlackburnSalary: 35,000-38,000 We're recruiting an L2 Software Support Analyst to take ownership of complex application issues and work closely with customers, developers and QA teams to get them resolved.Previous experience working within … collaboration and people who are looking to build something long term. What you'll be doing Investigating and resolving second-line software and application support ticketsRunning approved SQL scripts and making basic database amendmentsUsing RDP to access client environments and diagnose issuesReproducing reported problems and identifying potential defectsWorking directly ...

effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. AccountabilitiesProvision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model … fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues.Proactively assess support activities implementing automations where appropriate ...

experiences to help us achieve our goal of making communications work for everyone.About the TeamYou’ll be joining our friendly and dedicated Local TechHub Support Team, who are passionate about delivering a first-class face-to-face ICT support experience. Working collaboratively with our trusted outsourcing partner … provide hands-on support for hardware, software, audio visual, and telephony services to over 2,000 colleagues across Ofcom’s London headquarters and seven regional offices. We take pride in creating a welcoming environment where every team member is valued, supported, and empowered to make a real difference. Purpose ...

looking for a highly capable VIP IT Support Analyst to deliver a premium, 'white-glove' IT experience to senior stakeholders and business leaders. This is a hands-on, highly visible role , combining Service Desk, onsite and field support across Warrington and nearby locations. What … Provide high-touch IT support to VIP and executive users Own and resolve incidents end-to-end across L1-L3 support Deliver onsite support for devices, M365, collaboration tools, AV and meeting rooms Support business-critical meetings, events and senior stakeholder needs Manage tickets via ServiceNow ...

leading managed services provider is looking for a Destop Support Analyst to join its growing support team. This is an excellent opportunity for someone with a strong networking foundation who enjoys troubleshooting technical issues and delivering excellent customer service. This is a predominantly remote role, with occasional … ITSM platform, ensuring SLA targets are met Troubleshoot network, connectivity, hardware and software issues, resolving incidents where possible or escalating to 2nd Line Support Monitor customer environments using network monitoring tools and respond proactively to alerts Perform routine maintenance, updates and health checks across managed environments Maintain clear technical ...

Support Analyst – Fully Remote 🏠 Location: Fully Remote – UK Based 💷 Salary: £28,000–£36,000, depending on experience 📅 Hours: Monday–Friday The Opportunity FindCore are thrilled to be assisting a well-established and growing business with the recruitment of an IT Support Analyst. This is an excellent opportunity … supportive technical team, providing remote assistance to users and helping ensure systems, software and equipment operate effectively. Key Responsibilities • Provide first-line technical support to users by telephone, email and remote-access tools • Log, manage and update support tickets accurately • Set up user accounts, devices and system access ...

Line Support Analyst A fixed term of 12 months, with a possibility of becoming full time. Salary: £30,000 5 Days on site in Blackpool Start date: beginning September 2026 To act as a point of escalation of any technical issues which cannot be resolved … multi-vendor environment on complex infrastructure advantageous. Demonstrable experience negotiating difficult situations to a successful conclusion. Proven experience in a 2nd line IT support role within a Desk Side environment and understand ITIL best practice Strong technical knowledge of Windows OS, Microsoft 365, Active Directory, Azure. Understanding of basic ...

Service Desk Analyst About the Role We're looking for a customer-focused IT Service Desk Analyst to join our busy and fast-paced IT team. As the first point of contact for over 1,600 users, you'll provide high-quality 1st line support, ensuring … previous IT Service Desk experience who enjoys troubleshooting technical issues and working with a wide range of technologies. Key Responsibilities Provide 1st line technical support for Windows 11 devices, Microsoft 365, Outlook, Teams and iOS devices via phone, service portal and face-to-face. Diagnose and resolve user issues ...

future of IT. The Role Reporting to the IT Infrastructure Engineer, you'll play a key role in delivering first and second-line IT support across the business, acting as the first point of contact for technical issues while helping to maintain a secure, reliable and high-performing … technologies, you'll work across Microsoft 365, Hybrid Microsoft Entra ID (Azure AD), Windows Server and networking infrastructure, ensuring users receive a first-class support experience. Alongside day-to-day support, you'll also contribute to infrastructure improvements, Microsoft 365 projects, security initiatives and the rollout ...

delivering missiles and test equipment throughout their product life-cycles and in accordance with established project control methodologies. The role of Project Officer provides support to a range of deliverables across multiple Manufacturing task areas and can provide a stepping stone for further progress within a project management environment. … Project Officer support the Heads of Manufacturing and Production Project Managers across multiple projects and sites as required, providing delivery of the following: Maintenance and regular reporting of project Key Performance Indicators. Act as an interface within Manufacturing to help ensure programme delivery, quality and cost. Provide, understand ...