1 to 25 of 35 Permanent Support Engineer Jobs in the North West

IT Infrastructure & Support Engineer Thornton-Cleveleys, Lancashire £45,000 - £46,500 + 41 Days Holiday + Private Medical Position for an IT Infrastructure Engineer to spearhead the system refresh for a major manufacture embarking on significant infrastructure upgrades. This is a great opportunity to become the on-site subject matter expert across infrastructure in an autonomous role … They are renowned for their retention & development of staff, with the previous incumbent of this role having been recently promoted. Due to this, we are seeking an IT Infrastructure & Support Engineer to join the business on a full time & permanent basis. In this role, you will design, build, and deliver a complete system refresh, working with a close … knit team of IT engineers. You will also provide 3rd line support to circa 280 users and work on other projects within the team, when required. Position: *IT Infrastructure & Support Engineer *£45,000 - £46,500 + 41 Days Holiday + Private Medical *Lead on major infrastructure upgrade projects *Providing 3rd line support to circa 280 users More ❯

Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client area growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. The Role of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive … and proactive maintenance activities Contribute to IT projects when required Follow agreed processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year's equivalent work experience within an IT Support/Managed Service Provider environment. Excellent problem-solving skills working in a logical methodical style with the ability to identify root More ❯

Senior IT Support Engineer £32,000 to £40,000 basic salary per annum plus benefits including bonus, pension, medical scheme, 23 days holiday (+birthday and bank holidays), some flexibility in working arrangements, and excellent training & development plans etc. We are looking for a skilled Senior IT Support Engineer to join our leading client, a very successful … and ambitious IT support and solutions provider headquartered in Skelmersdale, on a permanent basis. The Senior IT Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities to maximise your technical and professional progression. The Senior IT Support Engineer will focus on escalated support … SAN/RAID). Essential skills: - Strong communication skills - MS365 - Active Directory & Group Policy - Excellent troubleshooting ability - Windows Server This is an excellent opportunity for the successful Senior IT Support Engineer as the projected growth of this company could significantly accelerate your rise up the career ladder. If you are interested, please click the "apply now". Add More ❯

Job Location: Manchester, Greater Manchester Job Type: Permanent Posted: Friday, 4th July 2025 Technical Solutions Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide … images. The ROLE Due to an internal promotion they now require a Technical Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; Handle software-related requests Analyse software related issues and propose … issues Manage software and database migrations Advise customers on hardware and software configurations and implementation Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; Experience as an IT engineer, Technical Solutions Engineer More ❯

Technical Support Engineer Salary Up to £55k - £65k DOE plus overtime Ideally Based in NW – with UK Wide Travel Fleetsolve, is an award-winning business specialising in the design, manufacture and operation of liquid and gas-powered CHP units and power generation systems. Our range of applications begin at 5kWe through to 2.5mWe and everything in between. Our … systems are utilised by a wide range of commercial application throughout the UK where a zero-carbon energy solution, reliability, and grid resilience are critical. The Role of Technical Support Engineer The role of an electro-mechanical technical support engineer is to ensure that all aspects of a power generation or CHP installation are correctly designed … as to how systems can be improved to aid maintenance and the uptime of the engine. Understand how to reduce any unplanned downtime by system alterations and improvements. Technical Support Engineer Skills and Qualifications Ability to communicate at all levels with non-technical and technical colleagues, customers and suppliers. A recognised apprenticeship in an electrical installation or electrical More ❯

3rd Line Support Engineer (O365, PowerShell, ITIL, Azure, VMware) - Bolton- £35,000 - £40,000 Bolton - 5 days onsite Company I'm partnered with a leading retailer based in Bolton, who is experiencing rapid growth and is seeking a talented 3rd Line Support Engineer to join the dynamic team. As a company, they take pride on delivering … excellent service & IT with a national client network, which puts them in a really good spot financially. Role As a 3rd Line Support Engineer, you will play a crucial role in providing advanced technical support and solutions. This role involves managing escalated technical issues, collaborating with other support levels, and actively participating in IT projects. The … ideal candidate will have a strong background in IT support, excellent problem-solving skills, and the ability to thrive in a fast-paced and client-focused environment. Responsibilities Manage and resolve escalated technical issues from clients in a timely and efficient manner. Collaborate with 2nd line support teams to ensure a seamless support experience for clients. Participate More ❯

IT Support Engineer - MSP - Stockport - £26K-£29K DOE As the IT Support Engineer you will be joining a close knit and sociable Managed Service Provider with a large emphasis on the culture fit as much as technical ability. In this role as an IT Support Engineer, you'll have the autonomy to resolve support … valuable exposure to a wide range of technologies and challenges, helping you develop your skills and advance your career more quickly. The position also involves some on-site customer support, so you must hold a full UK driving licence and have access to your own vehicle. Key Skills required: Experience in a similar Service Desk/MSP role Windows More ❯

Application Support Engineer We are seeking a highly organised and detail-oriented Application Support Engineer to join our team. This role focuses on providing expert-level support across Microsoft 365 services—particularly Entra ID, SharePoint, and PowerShell scripting. The ideal candidate will combine technical support capabilities with strong client-facing communication, showing initiative in … solving problems and managing processes from start to finish. Key Responsibilities 1. Customer Onboarding & Implementation Support initial setup of client environments, including user accounts and site configurations. Troubleshoot onboarding issues (e.g. Entra ID permissions, SharePoint configurations). Act as liaison between clients and development teams to escalate and resolve issues. Advise on Microsoft 365 tenancy best practices. Assist with … data import into SharePoint, resolving any issues that arise. Execute PowerShell scripts for bulk changes across customer environments. 2. Technical Support & Automation Serve as an internal escalation point for 1st Line Support queries. Collaborate with the Support team on resolving complex Microsoft 365-related issues. Automate routine or repetitive tasks to improve operational efficiency. 3. Documentation & Knowledge More ❯

2nd Line IT Support Engineer – Chorley - £35,000 + Great Opportunity! Role : 2nd Line IT Support Engineer Location : Chorley Salary : £30,000 - £35,000 (Subject to Technical Knowledge) Interviewing Immediately – Apply Now I am representing a family ran Managed Service Provider based in Chorley who are on the lookout for a 2nd Line IT Support Engineer as part of their growth plans for this year. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Windows Server, Virtualisation and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of More ❯

2nd Line IT Support Engineer – Chorley - £35,000 + Great Opportunity! Role : 2nd Line IT Support Engineer Location : Chorley Salary : £30,000 - £35,000 (Subject to Technical Knowledge) Interviewing Immediately – Apply Now I am representing a family ran Managed Service Provider based in Chorley who are on the lookout for a 2nd Line IT Support Engineer as part of their growth plans for this year. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Windows Server, Virtualisation and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of More ❯

Job title: IT Support Engineer Location: Rochdale, Greater Manchester Salary: up to £33,000 Looking to join an IT Solutions company who boast a genuinely incredible staff retention rate? Maybe you're currently stagnant in your environment or feel like your hands are tied and having to pass too many tickets and projects up to the escalation team … The company are an MSP based in Rochdale who offer IT Solutions to local businesses across the North West. Having been a main stay in the UK's IT Support landscape for over 20 years, they have really mastered their craft and have the reputation to match. With brand new technologies and processes being rolled out continuously, this is … Azure* Windows Server up to 24* Windows OS* Exchange/Office 365* Hyper-V/VMware* Active Directory* Networking, routing, switching etc This job will suit an ambitious IT Engineer who is looking to take the next step in their career and work with amazing technologies daily. The learning potential here is incredible and you have the support More ❯

We are looking for an experienced 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. Role 3rd Line IT Support Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of hours pay and bonus General Career … progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rd Line IT Support Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of customer projects, this will anything from a 50 users More ❯

Role: 2nd Line Support Engineer Salary: £40,000 DoE Location: Liverpool Requirements: Driving Licence & MSP Experience A fantastic opportunity has arisen for an experienced 2nd Line Support Engineer to join a fast-growing, Liverpool-based Managed Service Provider. This role is ideal for a technically strong, service-driven individual who thrives in a fast-paced environment … and use of cutting-edge technologies, the business has built a strong reputation for delivering high-quality, reliable solutions. The successful candidate will bring solid experience in 2nd line support within an MSP environment and possess strong skills across Microsoft 365, networking, and server technologies. This is an office-based position with some travel to client sites. The company … are hoping that the successful candidate will become the Support Team Lead. Key Responsibilities: This is a varied role, acting as a point of escalation and support for the junior team. There is also an opportunity for project work here too. Act as an escalation point for 1st line engineers. Provide advanced technical support to clients. Assist More ❯

not put things right. Our service is free for everyone. About the role This is an exciting opportunity to join the PHSO's IT Solution Services as an Infrastructure Support Engineer, based in Manchester. The Solution Services team aims to create an environment where we provide an excellent service to our business colleagues, we are a small, dynamic … and flexible team, we work together to provide high quality and comprehensive support, dealing with rapidly changing priorities and juggling a wide range of tasks that are often urgent, complex and sensitive. The Infrastructure Support Engineer's main role will be to provide day to day support and development of both the organisations on-premise and More ❯

complete full-time training and will then be assigned to work in a junior role with one of our trusted client partners as a 'Spartan' consultant. As a Junior Support Engineer you will: Troubleshooting and problem solving, addressing hardware, software, and network issues reported by users Software installation and configuration, assisting with the installation, configuration, and maintenance of … day one. Work: At the successful completion of training, you will become a 'Spartan' consultant and be available for assignment to work with one of our clients as a Support Engineer. Grow: You'll work with our client for up to 24 months, be able to access upskilling, salary increases, and are then available to convert to a full … To qualify, you need to demonstrate some experience or understanding of python or similar technologies. Most importantly, you should have a strong eagerness to learn and grow as a Support Engineer. We're also seeking passionate individuals who align with our values: Empathy & Diversity - Integrity, respect, and a commitment to inclusivity. Drive - A goal-oriented mindset with a passion More ❯

We are looking for a proactive and technically skilled IT Support Engineer to join our Group IT Team, supporting users both onsite and remotely-primarily across our Manchester dealerships. This role involves configuration and deployment of desktop and mobile devices, deskside assistance, and effective communication with both users and fellow IT team members. You'll also take ownership … of hardware and service procurement processes. In addition to strong support capabilities, the ideal candidate will have a genuine passion for emerging AI technologies, IT automation, and systems integration. You should be enthusiastic about exploring how modern technologies can enhance user experience, streamline support processes, and contribute to the company's digital evolution. Salary - £28,891 plus car … allowance Hours - 40 Provide IT support to approximately 640 users, including hardware, software, and security-related issues. Communicate effectively with users and suppliers across all levels to resolve incidents promptly. Deliver both remote and on-site support for group-level IT initiatives, including system upgrades, improvements, and integration projects. Perform daily, weekly, and monthly maintenance tasks to ensure More ❯

Technical Support Engineer (Electro-Mechanical) £30,000 - £34,000 + Training + Progression + Monday to Friday + Days + Excellent Company Benefits Manchester & Surrounding Areas: Stockport, Eccles, Pendlebury, Prestwich, Failsworth, Openshaw, Longsight Are you experienced in handling Engineering or Technical queries? Are you looking to join a well-established global company that truly invests in its people … Electrical, and Hydraulic products. You'll play a key part in maintaining customer satisfaction and driving continuous improvement. This position is ideal for someone with a background in technical support who is eager to become a key part of a forward-thinking company, offering excellent career progression and industry-specific training. The Role: Technical Support/Mechanical, Electrical More ❯

Job Title: Industrial Automation Support Engineer Location: Broughton/Filton, UK (100% Onsite Work From Office) Job Type: Permanent Salary Range : 55,000 per annum (plus bonus and benefits) Job Summary: An exciting opportunity to join a leading manufacturing team as an Industrial Automation Support Engineer. You will play a key role in supporting and enhancing shopfloor … automation systems, ensuring seamless integration and performance of critical manufacturing IT applications. Key Responsibilities: Collaborate closely with the support team to understand and resolve issues within defined timeframes. Provide technical guidance and support to team members. Communicate effectively with key stakeholders, providing regular updates and ensuring customer satisfaction. Deliver permanent solutions to recurring and application performance issues. Maintain … high-quality and accurate solution and application support documentation. Share knowledge and information with team members and across the company. Coordinate communications between suppliers, OEMs, and business stakeholders. Track and report progress to stakeholders. Skills, Experience, and Abilities Required: Experience with MES/MOM technology . Knowledge of Aveva/Wonderware Intouch , PLC , SCADA , and HMI systems. Advantageous to More ❯

Job Title: Support Engineer (RCM - Maint Design) Location: Barrow - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable, depending on experience What you’ll be doing: Provide ex-operator knowledge to assess and analyse; system designs, diagrams and information data, to ensure technical … and input for maintenance derivation outputs Provide technical leadership, coaching and mentoring of others Have a clear understanding of, and apply, the Quality and SH&E Management System documentation Support stakeholder engagement and attend collaboration working groups in support of BAES scope of work for maintenance design Provide estimates for the scope of work and resources required, to … support bids, proposal development and project planning activities for maintenance design activities Your skills and experiences: Essentials: Background as Submarine nuclear operator/maintainer The ability to analyse complex problems Knowledge of the complete engineering lifecycle and how support activities align to it, with some experience of operating in several lifecycle phases Extensive level of domain knowledge over More ❯

We’re looking for a proactive and customer-focused 1st Line Support Engineer to join our dynamic Service Desk team, supporting the delivery of our newly launched On Demand Service Desk offering.This innovative service is designed to provide comprehensive IT support, combining reactive incident resolution with proactive change management. You'll play a key role in enhancing … at our Salford Quays office from Monday to Wednesday and the flexibility of working from home on Thursdays and Fridays. Day to day, you will: Respond to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt and effective issue resolution. Diagnose, troubleshoot, and resolve end-user issues in accordance with agreed Service Level Agreements … scheme Access to ongoing training and development opportunities to help you grow in your career Enhanced maternity, paternity and adoption pay after two continuous years service Confidential counselling and support services to help you navigate life's challenges Salary sacrifice schemes to support you in saving for retirement or purchasing an electric car or bike Engage with your More ❯

Junior Application Support Engineer- International Business - Remote - UK Wide - 32-36k Join our international client who are looking for an Application Support Engineer. An ideal role for tech enthusiasts eager to advance their career in a fast-paced, tech centric environment. Main Focus Support, configure, and maintain our cutting-edge Linux and Windows server environments. … Troubleshoot and resolve application issues across test and production systems. Keep systems secure and up-to-date using the latest tools and best practices. Deliver outstanding support to internal users and external clients. Rotation includes shifts and on-call duties after training-no two weeks are ever the same. Essential Skills Solid Unix/Linux skills Experience with Bash More ❯

Junior Application Support Engineer- International Business - Remote - UK Wide - 32-36k Join our international client who are looking for an Application Support Engineer. An ideal role for tech enthusiasts eager to advance their career in a fast-paced, tech centric environment. Main Focus Support, configure, and maintain our cutting-edge Linux and Windows server environments. … Troubleshoot and resolve application issues across test and production systems. Keep systems secure and up-to-date using the latest tools and best practices. Deliver outstanding support to internal users and external clients. Rotation includes shifts and on-call duties after training-no two weeks are ever the same. Essential Skills Solid Unix/Linux skills Experience with Bash More ❯

site, full time, 5 days per week is a requirement for this role. Find out more about your new workplace! We are looking for a IT Infrastructure and Application Support Engineer to join our team. Reporting to the IT Operations Manager and based in Manchester, UK, this role serves as a key escalation point for complex issues above … role in the day-to-day operations and stability of our global IT environment. What will you be responsible for? Providing Follow the Sun (F-T-S) second-line support and issue escalation via the IT service desk platform, within set SLAs. Managing and supporting Windows Server infrastructure , including Active Directory, DNS, DHCP, and GPOs. Maintaining and supporting cloud … troubleshooting is highly advantageous. Participating in corporate IT projects including upgrades, integrations, and migrations. Creating, maintaining, and updating internal records, registers, and technical documentation. Engaging with vendors for procurement, support escalation, and warranty matters. Operating within the ITIL framework , following best practices for incident, request, and change management. What does our ideal candidate look like? You will recognise that More ❯

and Wednesday) for 4 weeks to start (possibility of extension with 5 days a week shifts) Location - Bredbury Park Way, Bredbury, Stockport SK6 2SN Working with service desk on support tickets. We are looking for a IT support engineer who can handle incoming incidents and service requests via our internal ticket system raised through various channels, including … focus on thorough fact finding to lead customer issues through to completion with clear communication and ownership, this role empowers members of the team to manage issues effectively with support from internal SME's and technical resolver groups. Excellent verbal and written communication skills, able to clearly articulate updates for internal stakeholders and externally for customer updates. Ability to More ❯

courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose As an OT Regional Support Engineer, you will operate within the Regional Support team, a key component of OT Operations and the broader Technology Services team. You will be a technical expert … incidents are resolved within SLA targets. Diagnose and assess operational and technical issues, identifying asset needs related to compliance, condition, serviceability, and performance. Evaluate improvement opportunities and lead or support the implementation of effective remedial actions. Provide technical input into capital and operational projects, ensuring new and existing assets are fit for purpose and aligned with operational requirements. Develop … and refine technical procedures and documentation. Mentor team members and share expertise to uplift team capability and service quality. Support 24/7 service delivery through participation in the callout rota across both team disciplines (Telemetry & Site Systems), including lone working when required. Technical Skills & Experience A strong IT background with proven experience in managing and navigating complex systems More ❯