1 to 25 of 40 Permanent Support Engineer Jobs in the North West

IT Infrastructure & Support Engineer Thornton-Cleveleys, Lancashire £45,000 - £46,500 + 41 Days Holiday + Private Medical Position for an IT Infrastructure Engineer to spearhead the system refresh for a major manufacture embarking on significant infrastructure upgrades. This is a great opportunity to become the on-site subject matter expert across infrastructure in an autonomous role … They are renowned for their retention & development of staff, with the previous incumbent of this role having been recently promoted. Due to this, we are seeking an IT Infrastructure & Support Engineer to join the business on a full time & permanent basis. In this role, you will design, build, and deliver a complete system refresh, working with a close … knit team of IT engineers. You will also provide 3rd line support to circa 280 users and work on other projects within the team, when required. Position: *IT Infrastructure & Support Engineer *£45,000 - £46,500 + 41 Days Holiday + Private Medical *Lead on major infrastructure upgrade projects *Providing 3rd line support to circa 280 users More ❯

Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client area growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. The Role of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive … and proactive maintenance activities Contribute to IT projects when required Follow agreed processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year's equivalent work experience within an IT Support/Managed Service Provider environment. Excellent problem-solving skills working in a logical methodical style with the ability to identify root More ❯

Onsite Level 2 IT support for users in hardware and software issues. Contact us directly with any questions about this open position. Experience resolving problems while sitting with the user. Strong customer-centric service skills. Comfortable with various deskside and networking technologies. Experience in asset and inventory management. Role may require enhanced referencing or vetting due to its nature. … As part of a dedicated support team, you will work onsite to provide support for lab-based IT within our client's pharmaceutical facilities. You are fully supported by your Service Delivery Manager and colleagues. You will handle various tickets throughout the day, resolving issues empathetically and pragmatically, with a focus on excellent customer service-ensuring each user … is satisfied with the resolution. Your role includes: Incident diagnosis and resolution Hands & Feet support for network, infrastructure, and applications IMACD (Install, Move, Add, Change, Delete) IT asset management Join us Hemmersbach provides IT infrastructure services in over 190 countries with 50 subsidiaries. We serve leading companies in the IT industry. We go the extra mile-20% of profits More ❯

Senior IT Support Engineer £32,000 to £40,000 basic salary per annum plus benefits including bonus, pension, medical scheme, 23 days holiday (+birthday and bank holidays), some flexibility in working arrangements, and excellent training & development plans etc.We are looking for a skilled Senior IT Support Engineer to join our leading client, a very successful and … ambitious IT support and solutions provider headquartered in Skelmersdale, on a permanent basis. The Senior IT Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities to maximise your technical and professional progression.The Senior IT Support Engineer will focus on escalated support cases … systems (SAN/RAID). Essential skills: - Strong communication skills- MS365- Active Directory & Group Policy- Excellent troubleshooting ability- Windows ServerThis is an excellent opportunity for the successful Senior IT Support Engineer as the projected growth of this company could significantly accelerate your rise up the career ladder.If you are interested, please click the "apply now".Add me on More ❯

Job Description - Principal Engineer - Support Engineering (RCM - Software Support) () Principal Engineer - Support Engineering (RCM - Software Support) - Job Title: Principal Engineer - Support Engineering (RCM - Software Support) Location: Barrow-in-Furness, Filton or Brough. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for … this particular role. Reviewing software source documentation, interpret technical information and derive written recommendations on how best to support the software product through life via the production of system level software support case reports Supporting stakeholder engagement and attend collaboration working groups in support of BAES scope of work for maintenance design (software) Providing software SME advice … to the wider ILS community, and support mapping activity between the BAE software analysis outputs and other key ILS stakeholders and their support outputs Carrying out internal assurance of team outputs Supporting with ad-hoc technical queries Facilitating working groups/workshops in relation to technical queries Degree or equivalent skills knowledge and experience in the C&I More ❯

IT Support Engineer - MSP - Stockport - £26K-£29K DOE As the IT Support Engineer you will be joining a close knit and sociable Managed Service Provider with a large emphasis on the culture fit as much as technical ability. In this role as an IT Support Engineer, you'll have the autonomy to resolve support … valuable exposure to a wide range of technologies and challenges, helping you develop your skills and advance your career more quickly. The position also involves some on-site customer support, so you must hold a full UK driving licence and have access to your own vehicle. Key Skills required: Experience in a similar Service Desk/MSP role Windows More ❯

Application Support Engineer We are seeking a highly organised and detail-oriented Application Support Engineer to join our team. This role focuses on providing expert-level support across Microsoft 365 services—particularly Entra ID, SharePoint, and PowerShell scripting. The ideal candidate will combine technical support capabilities with strong client-facing communication, showing initiative in … solving problems and managing processes from start to finish. Key Responsibilities 1. Customer Onboarding & Implementation Support initial setup of client environments, including user accounts and site configurations. Troubleshoot onboarding issues (e.g. Entra ID permissions, SharePoint configurations). Act as liaison between clients and development teams to escalate and resolve issues. Advise on Microsoft 365 tenancy best practices. Assist with … data import into SharePoint, resolving any issues that arise. Execute PowerShell scripts for bulk changes across customer environments. 2. Technical Support & Automation Serve as an internal escalation point for 1st Line Support queries. Collaborate with the Support team on resolving complex Microsoft 365-related issues. Automate routine or repetitive tasks to improve operational efficiency. 3. Documentation & Knowledge More ❯

2nd Line IT Support Engineer – Chorley - £35,000 + Great Opportunity! Role : 2nd Line IT Support Engineer Location : Chorley Salary : £30,000 - £35,000 (Subject to Technical Knowledge) Interviewing Immediately – Apply Now I am representing a family ran Managed Service Provider based in Chorley who are on the lookout for a 2nd Line IT Support Engineer as part of their growth plans for this year. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Windows Server, Virtualisation and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of More ❯

2nd Line IT Support Engineer – Chorley - £35,000 + Great Opportunity! Role : 2nd Line IT Support Engineer Location : Chorley Salary : £30,000 - £35,000 (Subject to Technical Knowledge) Interviewing Immediately – Apply Now I am representing a family ran Managed Service Provider based in Chorley who are on the lookout for a 2nd Line IT Support Engineer as part of their growth plans for this year. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Windows Server, Virtualisation and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of More ❯

Job title: IT Support Engineer Location: Rochdale, Greater Manchester Salary: up to £33,000 Looking to join an IT Solutions company who boast a genuinely incredible staff retention rate? Maybe you're currently stagnant in your environment or feel like your hands are tied and having to pass too many tickets and projects up to the escalation team … The company are an MSP based in Rochdale who offer IT Solutions to local businesses across the North West. Having been a main stay in the UK's IT Support landscape for over 20 years, they have really mastered their craft and have the reputation to match. With brand new technologies and processes being rolled out continuously, this is … Azure* Windows Server up to 24* Windows OS* Exchange/Office 365* Hyper-V/VMware* Active Directory* Networking, routing, switching etc This job will suit an ambitious IT Engineer who is looking to take the next step in their career and work with amazing technologies daily. The learning potential here is incredible and you have the support More ❯

Customer Support Engineer Runcorn £28,000 - £32,000 + Attractive Bonus I’m currently recruiting for a high-growth, market leading brand that’s scaling across the UK and Europe. They’re a major force in their industry, and they’re looking to bring on a Customer Support Engineer. Someone with excellent communication skills and a genuine … interest in developing technical knowledge over time. This is a fantastic entry point into a technical career in clean tech. You don’t need to be an engineer already, just someone with a problem solving mindset, a passion for learning, and ideally a background in customer support, technical support, or service roles. As a Customer Support Engineer, you’ll act as the first point of contact for customer queries related to their energy storage systems. You’ll handle troubleshooting, guide users through solutions, and gradually gain exposure to the more technical side of the product, including hardware, systems, and diagnostics . This role is ideal for someone who wants to move into a more More ❯

Remote Junior Support Engineer Location: Remote (UK or EU preferred) Type: Full-time | Entry-Level Reports To: Support Team Lead/IT Operations Manager About the Role We are looking for a proactive and enthusiastic Junior Support Engineer to join our remote IT team. This is an ideal opportunity for a tech-savvy individual looking … to start their career in support engineering while working with modern tools and systems in a collaborative environment. You'll play a key role in resolving user issues, maintaining IT systems, and delivering a world-class support experience. Responsibilities Provide 1st and 2nd line technical support to end-users via ticketing systems, email, and remote tools. Troubleshoot … and network issues across MacOS, Windows, and Linux systems. Assist with onboarding and offboarding processes (account setup, hardware provisioning, access control). Maintain accurate documentation of technical issues and support processes. Support SaaS platforms like Google Workspace, Microsoft 365, Zoom, Slack, and Atlassian tools. Escalate complex incidents to senior engineers and follow up to ensure resolution. Contribute to More ❯

Remote Junior Support Engineer Location: Remote (UK or EU preferred) Type: Full-time | Entry-Level Reports To: Support Team Lead/IT Operations Manager About the Role We are looking for a proactive and enthusiastic Junior Support Engineer to join our remote IT team. This is an ideal opportunity for a tech-savvy individual looking … to start their career in support engineering while working with modern tools and systems in a collaborative environment. You'll play a key role in resolving user issues, maintaining IT systems, and delivering a world-class support experience. Responsibilities Provide 1st and 2nd line technical support to end-users via ticketing systems, email, and remote tools. Troubleshoot … and network issues across MacOS, Windows, and Linux systems. Assist with onboarding and offboarding processes (account setup, hardware provisioning, access control). Maintain accurate documentation of technical issues and support processes. Support SaaS platforms like Google Workspace, Microsoft 365, Zoom, Slack, and Atlassian tools. Escalate complex incidents to senior engineers and follow up to ensure resolution. Contribute to More ❯

Remote Junior Support Engineer Location: Remote (UK or EU preferred) Type: Full-time | Entry-Level Reports To: Support Team Lead/IT Operations Manager About the Role We are looking for a proactive and enthusiastic Junior Support Engineer to join our remote IT team. This is an ideal opportunity for a tech-savvy individual looking … to start their career in support engineering while working with modern tools and systems in a collaborative environment. You'll play a key role in resolving user issues, maintaining IT systems, and delivering a world-class support experience. Responsibilities Provide 1st and 2nd line technical support to end-users via ticketing systems, email, and remote tools. Troubleshoot … and network issues across MacOS, Windows, and Linux systems. Assist with onboarding and offboarding processes (account setup, hardware provisioning, access control). Maintain accurate documentation of technical issues and support processes. Support SaaS platforms like Google Workspace, Microsoft 365, Zoom, Slack, and Atlassian tools. Escalate complex incidents to senior engineers and follow up to ensure resolution. Contribute to More ❯

Remote Junior Support Engineer Location: Remote (UK or EU preferred) Type: Full-time | Entry-Level Reports To: Support Team Lead/IT Operations Manager About the Role We are looking for a proactive and enthusiastic Junior Support Engineer to join our remote IT team. This is an ideal opportunity for a tech-savvy individual looking … to start their career in support engineering while working with modern tools and systems in a collaborative environment. You'll play a key role in resolving user issues, maintaining IT systems, and delivering a world-class support experience. Responsibilities Provide 1st and 2nd line technical support to end-users via ticketing systems, email, and remote tools. Troubleshoot … and network issues across MacOS, Windows, and Linux systems. Assist with onboarding and offboarding processes (account setup, hardware provisioning, access control). Maintain accurate documentation of technical issues and support processes. Support SaaS platforms like Google Workspace, Microsoft 365, Zoom, Slack, and Atlassian tools. Escalate complex incidents to senior engineers and follow up to ensure resolution. Contribute to More ❯

Remote Junior Support Engineer Location: Remote (UK or EU preferred) Type: Full-time | Entry-Level Reports To: Support Team Lead/IT Operations Manager About the Role We are looking for a proactive and enthusiastic Junior Support Engineer to join our remote IT team. This is an ideal opportunity for a tech-savvy individual looking … to start their career in support engineering while working with modern tools and systems in a collaborative environment. You'll play a key role in resolving user issues, maintaining IT systems, and delivering a world-class support experience. Responsibilities Provide 1st and 2nd line technical support to end-users via ticketing systems, email, and remote tools. Troubleshoot … and network issues across MacOS, Windows, and Linux systems. Assist with onboarding and offboarding processes (account setup, hardware provisioning, access control). Maintain accurate documentation of technical issues and support processes. Support SaaS platforms like Google Workspace, Microsoft 365, Zoom, Slack, and Atlassian tools. Escalate complex incidents to senior engineers and follow up to ensure resolution. Contribute to More ❯

We are looking for an experienced 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. Role 3rd Line IT Support Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of hours pay and bonus General Career … progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rd Line IT Support Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of customer projects, this will anything from a 50 users More ❯

Onsite Support Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Role: Onsite Support Engineer Work location: Sellafield (You will be required to visit various sites and … friendly people- we would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team. As the Onsite Engineer, your main duties will include providing effective onsite technical support to Littlefishs customer on … candidate? Full UK Clean Driving License (plus own vehicle) travel required between sites. Candidates must be eligible for Security Clearance for this role Previous experience working in an IT support role. Be able to demonstrate IT-related problem-solving skills. Working knowledge of IT infrastructure support working across a range of up-to-date technologies including desktop/ More ❯

Role: Senior IT Support Engineer Location: Stockport Salary: £35,000-£45,000 Work pattern: 5 days a week on site Overview An established organisation is seeking a skilled Senior IT Support Engineer to lead the delivery of day-to-day IT infrastructure operations and provide a high level of technical support. This position plays a critical … technically or a management pathway. The successful candidate will also have access to an in-house development team and a culture that prioritises internal promotion. Key Responsibilities Leadership & Team Support Provide guidance and support to junior engineers through regular mentoring, training, and development planning. Assist with onboarding new IT staff and support team performance reviews and feedback … cycles. Lead or contribute to team meetings and participate in management-level discussions. Help align team activities with wider business goals. Technical Operations Deliver 2nd and 3rd line IT support and handle complex technical escalations. Manage service desk efficiency, ensuring incidents are addressed within agreed SLAs. Oversee cloud infrastructure and collaborate with external vendors to maintain service standards. Plan More ❯

complete full-time training and will then be assigned to work in a junior role with one of our trusted client partners as a 'Spartan' consultant. As a Junior Support Engineer you will: Troubleshooting and problem solving, addressing hardware, software, and network issues reported by users Software installation and configuration, assisting with the installation, configuration, and maintenance of … day one. Work: At the successful completion of training, you will become a 'Spartan' consultant and be available for assignment to work with one of our clients as a Support Engineer. Grow: You'll work with our client for up to 24 months, be able to access upskilling, salary increases, and are then available to convert to a full … To qualify, you need to demonstrate some experience or understanding of python or similar technologies. Most importantly, you should have a strong eagerness to learn and grow as a Support Engineer. We're also seeking passionate individuals who align with our values: Empathy & Diversity - Integrity, respect, and a commitment to inclusivity. Drive - A goal-oriented mindset with a passion More ❯

IT Support Engineer Windows Server, Office 365, Active Directory, Networking £25,000 - £27,000 Role I have partnered with one of the UK's fastest growing manufacturer distributors on their executive search for an experienced IT Support Engineer. With an excess of £120 million in revenue the company is on an upward trajectory and continue to go … to growth, they now have a requirement for an IT professional who is experienced with Office 365, Active Directory, Networking and Windows Server to join their close-knit IT Support team. This opportunity will give you the opportunity to work within a close-knit team where you will be given exposure to several cutting-edge technologies including Office … Windows Server, Active Directory, Networking and VMware. You will be responsible for providing all levels of support to business users and a range of project work. This role will also offer training and development opportunities. Role Requirements Windows Server Office 365 Active Directory Basic Network Principles Virtualisation Solutions Excellent Personal Skills The Company A market leading manufacturer distributor with More ❯

IT Support Engineer (MSP) Ormskirk £27 32k plus Medicash, free parking, + more benefits The Opportunity for you Are you currently working at 1st or 2nd line at an MSP, and looking to join a company that offers training, development, and progression? Then this is the job for you. Due to contract wins, our client is looking to … add to their support team. Youll be based in the Ormskirk office for an MSP who provide solutions to a range of clients. These have recently won contracts and in turn, needs to grow out their support team. Safe to say theyre heading in the right direction. The service desk manager strongly encourages the development of his team … one of their staff member progress from apprentice right the way through to service desk manager! Ideally, wed be looking for someone who has: * Previous experience in either a support desk or customer facing role * Windows Server 11-10 OS & Desktop OS experience * Active Directory & Azure AD * RMM tools You will be working on a service desk of More ❯

Vestigo Consulting is our training and consultancy company, tailored around specialist sector-specific knowledge, and provides regular courses and CPD for our community. The Consultancy side concentrates on expert support of our customers as well as specifically assigned individual deployments. Collaboraite is a bleeding-edge company that provides our Data and AI capability. A collaborative partner for designing user … at TIG, where innovation knows no bounds, and together, we'll shape the future of technology solutions for a safer, more efficient world. About the Role As a Systems Support Engineer, you will be part of a dynamic and expanding team dedicated to delivering exceptional technical support and customer service. You will be the first point of … efficiently and professionally. Your role will involve triaging issues, fulfilling service requests, and managing user accounts, all while maintaining a high level of customer satisfaction and ensuring a seamless support experience. Key Objectives Serve as the initial point of contact for users, providing support and triage for new and ongoing incidents via phone, email, and remote access tools More ❯

Job Title: Industrial Automation Support Engineer Location: Broughton/Filton, UK (100% Onsite Work From Office) Job Type: Permanent Salary Range : 55,000 per annum (plus bonus and benefits) Job Summary: An exciting opportunity to join a leading manufacturing team as an Industrial Automation Support Engineer. You will play a key role in supporting and enhancing shopfloor … automation systems, ensuring seamless integration and performance of critical manufacturing IT applications. Key Responsibilities: Collaborate closely with the support team to understand and resolve issues within defined timeframes. Provide technical guidance and support to team members. Communicate effectively with key stakeholders, providing regular updates and ensuring customer satisfaction. Deliver permanent solutions to recurring and application performance issues. Maintain … high-quality and accurate solution and application support documentation. Share knowledge and information with team members and across the company. Coordinate communications between suppliers, OEMs, and business stakeholders. Track and report progress to stakeholders. Skills, Experience, and Abilities Required: Experience with MES/MOM technology . Knowledge of Aveva/Wonderware Intouch , PLC , SCADA , and HMI systems. Advantageous to More ❯

Job Title: Support Engineer (RCM - Maint Design) Location: Barrow - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable, depending on experience What you’ll be doing: Provide ex-operator knowledge to assess and analyse; system designs, diagrams and information data, to ensure technical … and input for maintenance derivation outputs Provide technical leadership, coaching and mentoring of others Have a clear understanding of, and apply, the Quality and SH&E Management System documentation Support stakeholder engagement and attend collaboration working groups in support of BAES scope of work for maintenance design Provide estimates for the scope of work and resources required, to … support bids, proposal development and project planning activities for maintenance design activities Your skills and experiences: Essentials: Background as Submarine nuclear operator/maintainer The ability to analyse complex problems Knowledge of the complete engineering lifecycle and how support activities align to it, with some experience of operating in several lifecycle phases Extensive level of domain knowledge over More ❯