1 to 25 of 40 Permanent Support Engineer Jobs in the North West

Job Title: Senior IT Support Engineer Location: Chorley Salary: £32,000 - £40,000 We have an exciting opportunity for a Senior IT Support Engineer/3rd Line Support Engineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK. The Role of Senior IT Support Engineer Providing 2nd/3rd line technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's ITSM system Take ownership of all support tickets whilst adhering to first response and fix SLAs as part of the support procedure Communicate effectively to ensure swift … resolution at both technical and end user level Maintain elevated levels of customer service for all support queries. Maintain accurate resolution documentation in our knowledge base repositories Train and mentoring our 1st line team to ensure a build-up of their knowledge Liaise with 3rd party solution providers and develop excellent working relationships Proactively involved in the planning and More ❯

2nd Line Support Engineer (Citrix, Microsoft) - £30,000 +Bonus +Benefits – Bury/Hybrid My client is a leading Managed Service Provider based in Bury who thrive on solving IT and Networking for their customers within the Financial, Legal and Educational sectors. They employ a team of highly skilled Technical Support Specialists who provide 1st to 3rd line … Support across MS Technologies and with both On-Prem and Cloud infrastructure. We are looking to bring on a 2nd Line Support Engineer (Citrix, Microsoft) to join the team and help support our customers. As our new 2nd Line Support Engineer (Citrix, Microsoft) you will be responsible for providing advanced technical support and … troubleshooting for a variety of operations systems, networking and software issues. On a daily basis the 2nd Line Support Engineer (Citrix, Microsoft) will be responsible for: Provide expert technical support to IT teams & users via phone, email, and ticketing systems, ensuring timely resolution of issues. Troubleshoot and resolve complex problems related to Windows Server & Desktop, Citrix desktop More ❯

Senior IT Support Engineer £35,000 to £40,000 basic salary per annum plus benefits including bonus, pension, medical scheme, 23 days holiday (+birthday and bank holidays), and excellent training & development plans etc. We are looking for a skilled Senior IT Support Engineer to join our leading client, a very successful and ambitious IT support and solutions provider headquartered in Skelmersdale, on a permanent basis. The Senior IT Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities to maximise your technical and professional progression. The Senior IT Support Engineer will focus on escalated support cases but will … systems (SAN/RAID). Essential skills: - Strong communication skills - MS365 - Excellent troubleshooting ability - Windows Server - Virtualisation technologies - Networking This is an excellent opportunity for the successful Senior IT Support Engineer as the projected growth of this company could significantly accelerate your rise up the career ladder. If you are interested, please click the "apply now". Add More ❯

Senior IT Support Engineer £35,000 to £40,000 basic salary per annum plus benefits including bonus, pension, medical scheme, 23 days holiday (birthday and bank holidays), and excellent training & development plans etc. Check below to see if you have what is needed for this opportunity, and if so, make an application asap. We are looking for a … skilled Senior IT Support Engineer to join our leading client, a very successful and ambitious IT support and solutions provider headquartered in Skelmersdale, on a permanent basis. The Senior IT Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities to maximise your technical … and professional progression. The Senior IT Support Engineer will focus on escalated support cases but will also see plenty of opportunities to get involved in project work. This position will gain exposure to a wide range of technologies including networking (switching, VLANs, wireless), firewall and security solutions, virtualisation platforms, Windows Server and Active Directory, Office 365 administration More ❯

IT Support Engineer Role: IT Support Engineer Location: Trafford Park, Greater Manchester Salary: £26,000 - £31,000 Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with one of the UK's best IT Solutions providers leading their search for an IT Support Engineer … as occasionally supporting these in person. Benefits: * Bespoke system training* Microsoft certs paid for* Free parking* Pension Scheme* Fuel Expenses What You'll Do: * Deliver 1st/2nd Line Support IT Support to schools/education customers.* Manage and enhance IT systems, networks, and infrastructure for optimal performance.* Conduct on-site visits across the North West to provide … technical support and strategic guidance.* Quickly troubleshoot and resolve hardware, software, and network issues.* Collaborate with educational staff and corporate clients to identify and implement tailored IT solutions. What We're Looking For: * Current DBS or a clean background in order to be provided with one. * Experience: 1 + years of IT support, ideally with educational institutions (experience More ❯

Technical Support Engineer (Microsoft) Accrington/WFH to £40k Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a UK tech consultancy as a key part of the managed services team. As a Technical Support Engineer you will be responsible for providing comprehensive support to clients … the full spectrum of technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for clients, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows Server, Windows … the coming months. You'll be working on a shift based rota including overnight, with changing requirements due to demand. About you: You have experience in a similar Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and More ❯

Senior AWS Support Engineer About the Role We are seeking a highly skilled Senior AWS Support Engineer to join our IT team. This role is pivotal in supporting, maintaining, and enhancing AWS cloud infrastructure. You’ll ensure systems are secure, scalable, and high-performing, while offering expert guidance on architecture, compliance, and operational best practices. You … ll also act as a key technical contact for internal teams and external digital businesses. Key Responsibilities Manage and support AWS services including EC2, S3, RDS, VPC, IAM, Lambda, CloudWatch, and more. Ensure cloud environments are secure and compliant with industry standards. Monitor systems, respond to incidents, and troubleshoot across cloud and hybrid setups. Design and implement improvements to … cloud infrastructure from concept to deployment. Maintain documentation for all cloud systems to ensure transparency and knowledge sharing. Provide support for public-facing, load-balanced web applications. Manage and mentor Junior Support Engineer Essential Skills & Experience Minimum 3 years in cloud support, with a proven track record in enterprise-level AWS environments. Strong understanding of cloud More ❯

1st Line Support Engineer Preston city Centre with parking Permanent upto £26k Adecco are privileged to be recruiting on behalf of this nationally recognised company. Full training is available but you will need to be passionate about technology and helping others? This role would suit a graduate with IT related degree or qualified via a minimum of … years IT related work experience. We are on the lookout for a dedicated IT Support Engineer on a permanent basis. As an IT Support Engineer, you'll be the go-to tech guru, ensuring systems and hardware equipment runs smoothly and efficiently. Providing Technical Support: Serve as the first point of contact for internal staff … someone who is not just tech-savvy but also has a positive attitude and a knack for customer service! Ideal candidates will have: Experience: Proven experience in an IT support role, ideally in a fast-paced environment or IT related qualification. Technical Skills: Proficiency in Windows and Mac OS environments, as well as knowledge of networking concepts. Problem-Solving More ❯

1st Line Support Engineer Preston city Centre with parking Permanent upto 26k Adecco are privileged to be recruiting on behalf of this nationally recognised company. Full training is available but you will need to be passionate about technology and helping others? This role would suit a graduate with IT related degree or qualified via a minimum of … years IT related work experience. We are on the lookout for a dedicated IT Support Engineer on a permanent basis. As an IT Support Engineer, you'll be the go-to tech guru, ensuring systems and hardware equipment runs smoothly and efficiently. Providing Technical Support: Serve as the first point of contact for internal staff … someone who is not just tech-savvy but also has a positive attitude and a knack for customer service! Ideal candidates will have: Experience: Proven experience in an IT support role, ideally in a fast-paced environment or IT related qualification. Technical Skills: Proficiency in Windows and Mac OS environments, as well as knowledge of networking concepts. Problem-Solving More ❯

Senior IT Support Engineer Manchester City Centre £4050K Our client is a well-established organisation with a long history of providing valuable products and services to its customers. They are now looking for an experienced Senior IT Support Engineer to join their central office team in Manchester City Centre. This is a fantastic opportunity for a … motivated IT professional to take on a role with both hands-on technical responsibilities and the chance to contribute to strategic IT initiatives. Key Responsibilities Provide senior-level IT support across HQ and over 100 remote branches across the UK. Take ownership of complex technical issues and ensure timely resolution. Work closely with business stakeholders to deliver effective technical … solutions aligned with wider objectives. Contribute to shaping the organisations infrastructure and technology roadmap. Mentor and support junior IT team members in their professional development. Collaborate with external suppliers, outsourced development teams, and managed service providers. Maintain and upgrade the IT estate to ensure systems remain secure, reliable, and up to date. Support IT projects from planning through More ❯

Senior IT Support Engineer – Manchester City Centre – £40–50K Our client is a well-established organisation with a long history of providing valuable products and services to its customers. They are now looking for an experienced Senior IT Support Engineer to join their central office team in Manchester City Centre. This is a fantastic opportunity for … motivated IT professional to take on a role with both hands-on technical responsibilities and the chance to contribute to strategic IT initiatives. Key Responsibilities Provide senior-level IT support across HQ and over 100 remote branches across the UK. Take ownership of complex technical issues and ensure timely resolution. Work closely with business stakeholders to deliver effective technical … solutions aligned with wider objectives. Contribute to shaping the organisation’s infrastructure and technology roadmap. Mentor and support junior IT team members in their professional development. Collaborate with external suppliers, outsourced development teams, and managed service providers. Maintain and upgrade the IT estate to ensure systems remain secure, reliable, and up to date. Support IT projects from planning More ❯

Support Engineer (Maintenance & Design) £57,500 - £61,500 GBP Hybrid WORKING Location: Manchester, North West - United Kingdom Type: Permanent Role : Support Engineer (Maintenance & Design) Salary: £57,500 - £61,500 (flexible for exceptional candidates) Location: Barrow-in-Furness 2/3 days per week. Benefits: Competitive package including pension, annual leave, share incentives, and travel expenses We … are seeking one or two experienced Support Engineers to join a high-impact team working on a major UK defence programme. This is a long-term opportunity focused on the production phase of a next-generation assets, with a dedicated scope over the next three years. Role Overview As a Support Engineer, you will be responsible for … technical documentation to ensure accuracy and maintainability. Provide ex-operator insight into maintenance derivation and task analysis. Lead and mentor junior engineers. Collaborate with internal and external stakeholders to support maintenance design. Contribute to bids, proposals, and project planning activities. Candidate Profile Essential: Former Royal Navy experience, minimum rank of Petty Officer. Submarine operations and maintenance background. Strong understanding More ❯

Technical Support Engineer Linux Web Hosting Location: Preston, Lancashire | Fully onsite | MonFri, 95 (non-negotiable) Salary: £31,000 + benefits I'm hiring a hands-on Technical Support Engineer with strong Linux command line experience and practical exposure to web hosting environments. Youll join a well-established hosting and cloud services provider, working alongside a friendly … technical team. What youll do: Provide 1st and 2nd line support for shared hosting, DNS, SSL, email, domains, backups, and websites Handle cPanel queries and account migrations Monitor servers, troubleshoot issues, and contribute to documentation Assist with abuse tickets and basic application-level problems Youll need: Solid, proven Linux experience and command line skills; at least 2 years plus More ❯

Data Support Engineer Hybrid: 1-2 days per week in the office (Liverpool)Paying up to £50,000 Permanent Experis are excited to be partnering with a well-established organisation to help source them a Data Support Engineer to join their evolving data team. This role offers a great balance of hands-on support and … part in supporting and enhancing enterprise data platforms. Your responsibilities will include: Supporting and maintaining core data platforms, ensuring accuracy, reliability, and availability of data. Collaborating with colleagues to support project delivery, deployments, and ongoing service improvements. Managing BAU activity through ITIL processes (incident, request, problem, change). Troubleshooting and resolving issues across SQL databases, APIs, and file transfers. … Identifying opportunities for automation and implementing service improvements to reduce manual workload. Helping to set and maintain operational data standards across the business. Providing support and enhancements across MI systems, integrations, and low-code platforms. Experience required: Strong SQL skills with exposure to SQL Server or Snowflake. Working knowledge of cloud platforms such as Azure or AWS. Experience with More ❯

Description Job Title: Summer Intern Air Support Engineer Location: Warton/Samlesbury (Lancashire) We offer a range of hybrid and flexible working arrangements, however for this role you will be expected to attend your site 3-5 days per week. Salary: £24,300 Pro Rata What you’ll be doing: You will create engineering outputs to support … from initial concept to eventual disposal, whilst always considering safety and environmental factors. Reliability Analysis - interrogate and analyse design and supplier data to influence and qualify product design and support solutions Maintainability - utilising design and customer support and service data to identify maintenance optimisations to provide efficient Maintenance Policies, Schedules and Procedures. Technical Documentation - research engineering documentation and … create, update and publish design approved technical information. Product Support - support customer personnel with understanding the operational and maintenance needs of their products and provide support solutions. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing & lifestyle benefits, including a green car scheme More ❯

focused and looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for an 1st line IT support engineer to join us as we continue to expand throughout the UK. Main duties of the job An exciting opportunity has arisen for a dynamic IT Support Engineer to join the team as we embark onto our next stage of continued growth. We are looking for a tech savvy, forward thinking individual to bring new ideas and resolutions to our IT support team. If successful, you will serve as the first point of contact for all IT support queries within a well-established … or issues have been logged and resolved correctly Prioritise and manage open cases in a timely manner Person Specification Experience Essential Previous experience in a similar 1st Line IT Support role, providing technical assistance to end-users via phone, email, and remote support tools. Strong ability to multitask in a fast-paced IT support environment. Self-motivated More ❯

Description Length of placement: 12 months Job Title: Undergraduate Air Support Engineer Location: Warton/Samlesbury (Lancashire) We offer a range of hybrid and flexible working arrangements, however for this role you will be expected to attend your site 3-5 days per week. Salary: £24,300 What you’ll be doing: You will create engineering outputs to … support maintaining equipment or systems throughout their entire life, from initial concept to eventual disposal, whilst always considering safety and environmental factors. Reliability Analysis - interrogate and analyse design and supplier data to influence and qualify product design and support solutions Maintainability - utilising design and customer support and service data to identify maintenance optimisations to provide efficient Maintenance … Policies, Schedules and Procedures. Technical Documentation - research engineering documentation and create, update and publish design approved technical information. Product Support - support customer personnel with understanding the operational and maintenance needs of their products and provide support solutions. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible More ❯

to obtain, a 2.2 in your Bachelor’s or Master’s degree in Aerospace Engineering, Through-life Engineering Services Specialist, Systems Engineering or STEM. Description Job Title: Graduate Air Support Engineer Location: Warton/Samlesbury (Lancashire) We offer a range of hybrid and flexible working arrangements, however for this role you will be expected to attend your site … days per week. Salary: £34,000 + £2,000 Welcome Bonus What you’ll be doing: You will create engineering outputs to support maintaining equipment or systems throughout their entire life, from initial concept to eventual disposal, whilst always considering safety and environmental factors. Reliability Analysis - interrogate and analyse design and supplier data to influence and qualify product design … and support solutions. Maintainability - utilising design and customer support and service data to identify maintenance optimisations to provide efficient Maintenance Policies, Schedules and Procedures. Technical Documentation - research engineering documentation and create, update and publish design approved technical information. Product Support - support customer personnel with understanding the operational and maintenance needs of their products and provide support More ❯

trusted client partners as a 'Spartan' consultant. Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. As a Junior Support Engineer you will: Troubleshooting and problem solving, addressing hardware, software, and network issues reported by users Software installation and configuration, assisting with the installation, configuration, and maintenance of … day one. Work: At the successful completion of training, you will become a 'Spartan' consultant and be available for assignment to work with one of our clients as a Support Engineer. Grow: You'll work with our client for up to 24 months, be able to access upskilling, salary increases, and are then available to convert to a full … To qualify, you need to demonstrate some experience or understanding of python or similar technologies. Most importantly, you should have a strong eagerness to learn and grow as a Support Engineer. We're also seeking passionate individuals who align with our values: Empathy & Diversity - Integrity, respect, and a commitment to inclusivity. Drive - A goal-oriented mindset with a passion More ❯

1st/2nd Line IT Support Engineer Location: Wirral (with travel in the North West to client sites as required) Salary: £28-30k plus competitive benefits Job Type: Full-Time, Permanent-9am-5.30pm Sector: IT Support/Managed Service Why This Company A well-established and respected Managed Service Provider (MSP) with nearly 20 years of … experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and most importantly being treated as an … truly care about their staff with the autonomy for your voice to be heard. What You’ll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support and is More ❯

1st/2nd Line IT Support Engineer Location: Wirral (with travel in the North West to client sites as required) Salary: £28-30k plus competitive benefits Job Type: Full-Time, Permanent-9 am-5.30 pm Sector: IT Support/Managed Service Why This Company A well-established and respected Managed Service Provider (MSP) with nearly … years of experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and, most importantly, being treated … truly cares about their staff, with the autonomy for your voice to be heard. What You’ll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support and is More ❯

Overview We are looking for a 3rd Line support engineer/infrastructure engineer to join our market leading SaaS client. This is a customer facing role supporting a range of bespoke applications, both hosted and on prem, where you will need demonstrable experience installing, migrating and configuring SaaS applications. Responsibilities Lead installations, upgrades, and configuration of bespoke … solutions in client environments, coordinating closely with internal teams Act as a senior escalation point, providing expert level support and taking full ownership of advanced technical incidents Troubleshoot and resolve complex server, software, and compatibility challenges Build and maintain detailed documentation for processes, configurations, and deployments to support knowledge sharing Qualifications Experience troubleshooting complex issues in both an … operational support role and for new project work Benefits/Working environment It's a small team, and they want really passionate technologists with a genuine interest infrastructure. They have an excellent reputation as an employer with a very low turnover as staff because people really enjoy working there. They offer a very generous hybrid working policy with only More ❯

We are looking for a 3rd Line support engineer/infrastructure engineer to join our market leading SaaS client. This is a customer facing role supporting a range of bespoke applications, both hosted and on prem, where you will need demonstrable experience installing, migrating and configuring SaaS applications. You will need experience troubleshooting complex issues in both … an operational support role and for new project work. Key responsibilities ** Lead installations, upgrades, and configuration of bespoke solutions in client environments, coordinating closely with internal teams ** Act as a senior escalation point, providing expert level support and taking full ownership of advanced technical incidents ** Troubleshoot and resolve complex server, software, and compatibility challenges ** Build and maintain detailed … documentation for processes, configurations, and deployments to support knowledge sharing It's a small team, and they want really passionate technologists with a genuine interest infrastructure. They have an excellent reputation as an employer with a very low turnover as staff because people really enjoy working there. They offer a very generous hybrid working policy with only a few More ❯

are a leading developer and manufacturer of tissue-healing and wound-care technologies, serving global surgical and wound-care markets. Overview: An opportunity has become available for an IT Support Engineer Apprentice to join the growing IT Department. The role will cover a broad area of tasks and duties but will primarily focus on helpdesk support. You will … be working closely with first- and second-line engineers. This is a training role, contributing to delivery of quality communication, technical support and implementation services to our customers. We focus on supporting our customers in making the best use of technology in their business, in particular (but not limited to) Microsoft products and services. Responsibilities: Provide 1st line internal … helpdesk support to all users across all sites Respond to IT support queries in person, over the phone, email and helpdesk application Respond to enquiries from users and help resolve any hardware/software requests Carry out daily systems checks Pre-build PC's and maintain the standard build image, suggesting improvement where required Work to Company and More ❯

3rd Line Expert in a Busy, Friendly MSP Our client, a highly respected Managed Service Provider (MSP) based in the North West, is looking for a talented 3rd Line Support Engineer to join their growing service desk team. With over two decades of experience delivering exceptional IT support to a wide variety of clients, they pride themselves … on solving problems quickly, communicating clearly, and keeping systems running smoothly. About the Role This is a hands-on 3rd line support role where you'll be the right-hand person to the senior engineer. You'll handle complex escalations, guide and mentor 1st and 2nd line colleagues, and help keep tickets moving efficiently. It's a varied role … that will see you working across a broad tech stack, diving into tricky issues, and ensuring clients get the high-quality support they expect. What You'll Be Doing Take ownership of 3rd line escalations from the service desk, troubleshooting and resolving complex technical issues. Support 1st and 2nd line engineers with guidance, knowledge sharing, and hands-on More ❯