7 of 7 Permanent UX Research Jobs in the North West

User Research Lead - Digital Products & Customer Experience Location: Hybrid (Manchester, 3 days onsite) Contract: Fixed-Term (12 Months) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research … where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams. The Role As User Research Lead, you will: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover … actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. Champion inclusive design by embedding accessibility research and working with users of diverse abilities. Work closely with stakeholders in product, design, engineering, and brand to integrate research into every stage of development. More ❯

UX Designer/Researcher Who we are: Founded in 2003, Mobysoft provides data-based insight solutions to a wide range of social housing clients, supplying technology to help landlords to improve their income-collection processes for the good of all involved. Mobysoft delivers two market-leading products, which help keep tenants housed in a home they can enjoy and … and equitable service What are we looking for? We are undertaking an exciting phase of the development and commercial journey at Mobysoft that requires an enthusiastic, curious and experienced UX researcher and designer. Sitting within the Product Management function key stakeholders within the business will include colleagues in Product … Management, Engineering, Customer Success and Professional Services you will be a key driver of design decisions and outcomes in core applications and green field projects. Key Responsibilities Lead user research activities to understand the needs and behaviours of users interacting with data driven applications. Actively take and find requirements from customers and stake holders, translating them into actionable More ❯

UX Designer Location: Manchester (Trafford) Flexibility: 3 days on-site 2 days from home Salary: Up to £50,000 + %10 You will need a portfolio to apply for this position and showcase at the interview. Key Skills and Experience Required Engage in the complete UX process, from project setup and research to ideation, prototyping, and … final high-fidelity design. Work closely with Product Design Manager, UX designers, product owners and stakeholders, ensuring outputs align with brand guidelines, customer insights, and our Design systems. Conduct in-depth UX research to inform and validate design decisions. Analyse data and metrics to bolster design decisions. Facilitate interactive sessions with product owners, stakeholders, and developers … gathering valuable insights and ideas from the business. Utilise Figma for creating mock-ups, wireframes, prototypes, and high-fidelity designs. Background in UX design for both B2B and B2C contexts. Extensive background in either a creative agency or corporate UX team. Certification as a UX Professional, demonstrating expertise in the field. Hands-on experience in UX More ❯

Who you'll work with We have multiple product delivery teams at EM Code, each team is a multi-disciplined mix of Digital experts across Product Strategy, Delivery Management, UX Research & Design, Software Engineering, Front End Engineering, DevOps, Agile Test Analyst, Content & Optimisation, who are all responsible for driving and delivering against the product roadmap for their More ❯

a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. … current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation The Requirements * Proven experience working across a service design process, autonomously with minimal support … to-understand format for varying audiences * Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers * Strong stakeholder management skills, with the ability to balance competing views as part of the design process * Aptitude More ❯

current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to meet someone with Proven experience working across a service design … environment, with a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers Ability to manage competing priorities in a tight timeframe with a proactive mindset Strong stakeholder management skills, with More ❯

design system. Improve design QA, cross-functional collaboration, and handoff workflows. Help scale and streamline our design processes with tooling, tokens, and systems. Research & Validation Collaborate with UX researchers to define problems and validate solutions. Translate insights into meaningful product improvements. Foster a culture of evidence-based decision-making. What You’ll Bring 5+ years of product … design experience, with at least 1–2 years in a lead or senior role. Proven ability to lead and deliver complex initiatives end-to-end. Excellent UX and UI skills with a clear, user-centred rationale. A mobile-first approach to design, with sensitivity to real-world usage patterns across devices and contexts. A track record of mentoring designers More ❯