20 of 20 Permanent User Research Jobs in the North West

take full ownership of their design output. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing. Responsibilities Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step, creatively using components from a central … of content and UI elements on screen. Bring designs to life with a choice of prototyping software such as Sketch, InVision, Figma, Axure, Adobe XD. Balance business requirements with user needs - gathering user research and rationale to align stakeholders on individual user needs. Push back diplomatically when necessary to act on what's right for the … customer. Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience. Advocate customer inclusion - ensuring inclusive and accessible design for customers of a wide range of ages, backgrounds and technical abilities. What you'll need Demonstrable experience within User Experience design/Interaction Design. More ❯

users love. What You’ll Do Support Discovery & Strategy – Help frame problems, test ideas, and guide your squad toward validated solutions. Design Holistic Experiences – Own the end-to-end user journey, ensuring products deliver value and feel effortless to use. Conduct & Apply UX Research – Plan and run user interviews, usability testing, and embed insights into every design … decision. Facilitate Collaboration – Contribute to workshops and design sprints to align stakeholders and accelerate discovery. Balance Business & User Needs – Create solutions that are desirable, feasible, and commercially viable. Champion Design Systems & Accessibility – Ensure consistency, scalability, and compliance with WCAG 2.2 AA standards. Foster a Discovery Culture – Encourage rapid experimentation, user engagement, and continuous learning. About You You’re … passionate, discovery-led designer with experience in regulated environments and a strong foundation in UX. You bring: Solid experience in UX and product design, with exposure to service design, user research, content design, or strategy. Hands-on experience designing for native mobile apps (iOS and/or Android), with a deep understanding of platform guidelines and mobile UX More ❯

users love. What You’ll Do Support Discovery & Strategy – Help frame problems, test ideas, and guide your squad toward validated solutions. Design Holistic Experiences – Own the end-to-end user journey, ensuring products deliver value and feel effortless to use. Conduct & Apply UX Research – Plan and run user interviews, usability testing, and embed insights into every design … decision. Facilitate Collaboration – Contribute to workshops and design sprints to align stakeholders and accelerate discovery. Balance Business & User Needs – Create solutions that are desirable, feasible, and commercially viable. Champion Design Systems & Accessibility – Ensure consistency, scalability, and compliance with WCAG 2.2 AA standards. Foster a Discovery Culture – Encourage rapid experimentation, user engagement, and continuous learning. About You You’re … passionate, discovery-led designer with experience in regulated environments and a strong foundation in UX. You bring: Solid experience in UX and product design, with exposure to service design, user research, content design, or strategy. Hands-on experience designing for native mobile apps (iOS and/or Android), with a deep understanding of platform guidelines and mobile UX More ❯

execution: Establish success metrics and KPIs that reflect both business goals and audience satisfaction, monitoring ongoing product performance and taking action to improve where necessary. Discovery: Define and commission user research, using the results to identify audience needs and new product opportunities. Stakeholder management: Influence and build trust with stakeholders of all levels, gaining their sponsorship for your … bridge multiple teams and departments. Technical Fluency - the ability to engage confidently with engineering teams, understanding systems and workflows. Skilled in prioritisation and value-driven decision-making, utilising data, user research and testing to analyse problems and balance user needs, technical constraints, and strategic goals. Demonstrable experience of successfully shaping, launching and scaling complex products to market. More ❯

YOUR ROLE As a Service Designer, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to … as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London … service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity – with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team More ❯

Mastek is seeking an experienced Senior Content Designer to join our growing User-Centred Design (UCD) practice. This role focuses on designing clear, engaging, and effective content that meets user needs across public and private sector projects. As a Senior Content Designer, you will collaborate with service designers, interaction designers, and researchers to create and refine content strategies. … You will be expected to lead content projects, mentor and line manage junior designers, and ensure that content aligns with both client objectives and user-centred principles. This role may also include working on live projects within multidisciplinary teams, shaping content strategies, and ensuring the delivery of high-quality content. Key responsibilities: Content Design Leadership and Strategy Contribute to … the creation of user-centred content strategies for services and products, ensuring content is clear, consistent, and accessible. Work closely with service designers, user researchers, interaction designers, and other specialists to develop content that meets both user needs and business goals. Ensure content aligns with style guides, accessibility standards, and GDS/NHS service design principles where More ❯

Mastek is seeking an experienced Senior Content Designer to join our growing User-Centred Design (UCD) practice. This role focuses on designing clear, engaging, and effective content that meets user needs across public and private sector projects. As a Senior Content Designer, you will collaborate with service designers, interaction designers, and researchers to create and refine content strategies. … You will be expected to lead content projects, mentor and line manage junior designers, and ensure that content aligns with both client objectives and user-centred principles. This role may also include working on live projects within multidisciplinary teams, shaping content strategies, and ensuring the delivery of high-quality content. Key responsibilities: Content Design Leadership and Strategy Contribute to … the creation of user-centred content strategies for services and products, ensuring content is clear, consistent, and accessible. Work closely with service designers, user researchers, interaction designers, and other specialists to develop content that meets both user needs and business goals. Ensure content aligns with style guides, accessibility standards, and GDS/NHS service design principles where More ❯

encourage participation to maximise take-up. Purpose of the Role: This role is responsible for creating wireframes, prototypes, mock-ups, whilst conducting usability testing and providing vital feedback on user experience (UX) as well as design improvements. You will be responsible for the design of digital products and services, including websites, software and mobile applications. Key Responsibilities: • Continuously conduct … research to understand audience behaviours, needs, and preferences, which will evolve over time. • Collaborating closely with our development team for a seamless hand-over of design assets to ensure accurate implementation, perform design quality assurance checks, and address any design-related issues or bugs. • Staying up-to-date with the latest design and usability trends, and emerging technologies to … that our work is always fresh and relevant in line with the needs of our clients. • Evaluating existing websites and products for usability, making changes where appropriate. • Developing personas, user stories and other resources that capture users’ needs. • Organising and running user testing to ensure issues are dealt with effectively. • Making recommendations and planning changes based on a More ❯

encourage participation to maximise take-up. Purpose of the Role: This role is responsible for creating wireframes, prototypes, mock-ups, whilst conducting usability testing and providing vital feedback on user experience (UX) as well as design improvements. You will be responsible for the design of digital products and services, including websites, software and mobile applications. Key Responsibilities: • Continuously conduct … research to understand audience behaviours, needs, and preferences, which will evolve over time. • Collaborating closely with our development team for a seamless hand-over of design assets to ensure accurate implementation, perform design quality assurance checks, and address any design-related issues or bugs. • Staying up-to-date with the latest design and usability trends, and emerging technologies to … that our work is always fresh and relevant in line with the needs of our clients. • Evaluating existing websites and products for usability, making changes where appropriate. • Developing personas, user stories and other resources that capture users’ needs. • Organising and running user testing to ensure issues are dealt with effectively. • Making recommendations and planning changes based on a More ❯

Mastek is seeking an experienced Senior Content Designer to join our growing User-Centred Design (UCD) practice. This role focuses on designing clear, engaging, and effective content that meets user needs across public and private sector projects. As a Senior Content Designer, you will collaborate with service designers, interaction designers, and researchers to create and refine content strategies. … You will be expected to lead content projects, mentor and line manage junior designers, and ensure that content aligns with both client objectives and user-centred principles. This role may also include working on live projects within multidisciplinary teams, shaping content strategies, and ensuring the delivery of high-quality content. Key responsibilities: Content Design Leadership and Strategy · Contribute to … the creation of user-centred content strategies for services and products, ensuring content is clear, consistent, and accessible. · Work closely with service designers, user researchers, interaction designers, and other specialists to develop content that meets both user needs and business goals. · Ensure content aligns with style guides, accessibility standards, and GDS/NHS service design principles where More ❯

UI/UX team - managing their roadmap and ensuring that all documentation is up to date & easy to share Analytical UX problem defining, researching & solving Designing, prototyping and presenting user flows to both wireframe quality and high fidelity. Architecting technical requirements for features and ongoing design iterations, requiring a willingness to learn new tech and the ability to implement … assets necessary to complete the UI to shipping standard. Augment and build the skills and capabilities of the existing UI/UX team. Co-ordinating the creation of the user experience with other cross-disciplinary teams such as audio, narrative and accessibility stakeholders. Requirements Significant experience in creating UI/UX within the games industry. Expertise with UI/… interpersonal skills, with excellent presentation skills and the ability to effectively convey a vision or idea to non-art stakeholders. You have a solid grasp of visual design and user interface design principles. Proactive, collaborative and self-motivated ? Plusses We really want to hear from you if: You have prior experience championing user experience design in a small More ❯

Email and Microsoft Office team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team. Key Responsibilities: Lead the development of … performance measurement frameworks and meaningful KPIs. Apply quantitative and qualitative data analysis to drive service improvement. Work closely with stakeholders, user researchers, and service teams to deliver actionable insights. Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences. Interpret and analyse user data to guide service design and delivery decisions. Support the collection, validation, preparation … Azure Data Services Google Analytics, Google Tag Manager, BigQuery, Looker Studio Statistical analysis, hypothesis testing, and significance evaluation Experience in designing and implementing performance frameworks and KPIs. Skilled in user-centred analysis, translating user research and behaviour into strategic insight. Excellent communication skills with the ability to present complex data clearly. Familiarity with data quality assurance and More ❯

Email and Microsoft Office team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team. Key Responsibilities: Lead the development of … performance measurement frameworks and meaningful KPIs. Apply quantitative and qualitative data analysis to drive service improvement. Work closely with stakeholders, user researchers, and service teams to deliver actionable insights. Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences. Interpret and analyse user data to guide service design and delivery decisions. Support the collection, validation, preparation … Azure Data Services Google Analytics, Google Tag Manager, BigQuery, Looker Studio Statistical analysis, hypothesis testing, and significance evaluation Experience in designing and implementing performance frameworks and KPIs. Skilled in user-centred analysis, translating user research and behaviour into strategic insight. Excellent communication skills with the ability to present complex data clearly. Familiarity with data quality assurance and More ❯

Email and Microsoft Office team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team. Key Responsibilities: Lead the development of … performance measurement frameworks and meaningful KPIs. Apply quantitative and qualitative data analysis to drive service improvement. Work closely with stakeholders, user researchers, and service teams to deliver actionable insights. Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences. Interpret and analyse user data to guide service design and delivery decisions. Support the collection, validation, preparation … Azure Data Services Google Analytics, Google Tag Manager, BigQuery, Looker Studio Statistical analysis, hypothesis testing, and significance evaluation Experience in designing and implementing performance frameworks and KPIs. Skilled in user-centred analysis, translating user research and behaviour into strategic insight. Excellent communication skills with the ability to present complex data clearly. Familiarity with data quality assurance and More ❯

Job Description Senior Product Designer Apps - B2C eCommerce Figma Adobe Creative London iOS Android Hybrid London Are you a creative, user-obsessed Product Designer with a passion for crafting seamless digital experiences? Do you thrive in fast-paced, consumer-led environments where your work directly impacts millions of users? If so, this could be for you. We're on … accessible, and delightful experiences across our web and mobile friendly platforms. What You'll Be Doing Take ownership and lead the entire design lifecycle for key projects, from initial research and concept development to final implementation and iteration. Conduct user research, usability testing, and data analysis to inform design decisions and validate concepts. Work closely with product … managers, engineers, and other stakeholders to ensure design solutions meet user needs Create high-fidelity wireframes, prototypes, and mockups using Figma. Develop and maintain design systems to ensure consistency across all product touch-points. An expert in native App design for IOS & Android Experience 3-5 years' experience in App product design with a strong portfolio showcasing end-to More ❯

ensure that people using a service can do what they need to do, when they need to do it, in a way that is easy for them. Working with user researchers, they identify what users need from a service and use that information to inform their design decisions. Champions of user-centred design, they work with other Agile … As a senior consultant in UX design , you'll already be an expert in your field. You'll also be a leader of people and teams and advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members, and to develop as a leader. Please note, we are … ll do Advise clients on how to solve complex problems using UX design, people-centred design and Agile methodologies Lead multidisciplinary Agile teams to design services that meet identified user needs Advocate inclusive approaches and styles within UX design Build supportive relationships with clients and stakeholders, yet challenge ideas and manage difficult conversations Line management of interaction designers and More ❯

Senior UX Designer – Consulting (UK-Wide, Hybrid) Overview Our client is seeking Senior UX Designers (Consultants) to join their growing team. In this role, you will champion user-centred design, ensuring services are accessible, intuitive, and effective. You will work closely with user researchers, product managers, and engineers to design people-centred services, leading multidisciplinary Agile teams, and … Senior UX Designer, you will: Advise clients on solving complex problems using UX design, people-centred design, and Agile methodologies. Lead multidisciplinary Agile teams to deliver services that meet user needs. Advocate inclusive and accessible design approaches across diverse user groups. Build supportive relationships with clients and stakeholders, while effectively challenging ideas and managing difficult conversations. Provide line … management and mentoring for UX and interaction designers. Support recruitment, training, events, thought leadership, and business development activities. Promote user-centred design approaches internally and externally. Requirements To succeed in this role, you will bring: Advanced UX design expertise applied across varied projects and environments. Experience working in multidisciplinary Agile teams delivering user-centred services. Strong knowledge of More ❯

User Researcher - UK WIDE - Remote Description for the User Researcher:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple User Researcher roles to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital transformation Projects in the Public Sector). This will … anywhere in the UK (remote) and will be based from home, however occasional client visits will be necessary for meetings but these will be fully funded. Experience for the User Researcher roles:- 18mths+ commercial experience in a User Researcher role GDS experience (Government Digital standards) Lived in the UK for 5yrs+ and not been abroad for a … day+ holiday in last 5yrs to enable you to gain Security Clearance (SC level) on joining. Salary for the User Researcher roles on offer is up to £55,000 dependent on experience + an excellent benefits package including extensive training User Researcher - UK Wide - Digital Services, UK WIDE (Remote More ❯

experiences that provide genuine value for our users. What you'll do Lead the strategic and continuous improvement of services used by our customer, colleagues, and members Collaborate with user researchers and other design colleagues to research, design, and test the end-to-end service experience Create service journey and process maps to visualise and improve user … a Service Designer in agile, multi-disciplinary environments A track record of mentoring and coaching other designers Experience using measurement frameworks to assess service impact The ability to use research to understand user behaviour and motivations Good communication skills, with the ability to simplify complex information (e.g., insights) Good relationship-building and collaboration skills, with the ability to More ❯

business. What you’ll focus on: 🎯 Leading the UX design for a brand-new CRM platform and other key product initiatives 🧪 Running usability and validation testing & support from a user researcher for discovery work 🧭 Presenting and defending your design decisions confidently, including to senior leadership 🚀 Contributing to a design team that’s driving a shift towards more UX-led … Who they’re looking for: Experience designing B2B SaaS products/working in a deisgn agency would be beneficial A portfolio showing your end-to-end process – from identifying user problems to measuring outcomes Confident communicator who can challenge assumptions and advocate for the user Experience with Figma (or willingness to learn quickly), plus tools like Zeplin, Miro More ❯