1 to 25 of 27 Permanent User-Centered Design (UCD) Jobs in the North West

able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy Scope, deliver and lead components of end … to-end UCD activities in a variety of programme contexts Recommend and execute appropriate UCD activities based on project needs Create and maintain phase-appropriate UCD deliverables Clearly articulate project problems, scopes, and success criteria to diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design … stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as a trusted expert in your profession and in UCD Upskill and educate stakeholders and colleagues on user-centred design approaches and methods, and agile approaches to transformation and delivery Be commercially aware, looking for new More ❯

able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy Scope, deliver and lead components of end … to-end UCD activities in a variety of programme contexts Recommend and execute appropriate UCD activities based on project needs Create and maintain phase-appropriate UCD deliverables Clearly articulate project problems, scopes, and success criteria to diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design … stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as a trusted expert in your profession and in UCD Upskill and educate stakeholders and colleagues on user-centred design approaches and methods, and agile approaches to transformation and delivery Be commercially aware, looking for new More ❯

able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy Scope, deliver and lead components of end … to-end UCD activities in a variety of programme contexts Recommend and execute appropriate UCD activities based on project needs Create and maintain phase-appropriate UCD deliverables Clearly articulate project problems, scopes, and success criteria to diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design … stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as a trusted expert in your profession and in UCD Upskill and educate stakeholders and colleagues on user-centred design approaches and methods, and agile approaches to transformation and delivery Be commercially aware, looking for new More ❯

Mastek is seeking an experienced Senior Content Designer to join our growing User-Centred Design (UCD) practice. This role focuses on designing clear, engaging, and effective content that meets user needs across public and private sector projects. As a Senior Content Designer, you will collaborate with service designers, interaction designers, and researchers to create … experience. Mentorship and Team Development Mentor and support junior content designers, fostering their development and growth within the team. Share knowledge, best practices, and insights with the wider UCD team through workshops, presentations, and community of practice sessions. Contribute to the evolution of content design methodologies and standards within Mastek, helping to shape our approach to user … service standards and delivering content for public sector services is preferred. Experience leading content projects and managing stakeholder relationships is essential. Mentoring or coaching experience within content teams or UCD practices is a bonus. Skills: Strong writing and editorial skills, with the ability to create clear, concise, and compelling content for diverse audiences. Excellent understanding of content design More ❯

Mastek is seeking an experienced Senior Content Designer to join our growing User-Centred Design (UCD) practice. This role focuses on designing clear, engaging, and effective content that meets user needs across public and private sector projects. As a Senior Content Designer, you will collaborate with service designers, interaction designers, and researchers to create … experience. Mentorship and Team Development Mentor and support junior content designers, fostering their development and growth within the team. Share knowledge, best practices, and insights with the wider UCD team through workshops, presentations, and community of practice sessions. Contribute to the evolution of content design methodologies and standards within Mastek, helping to shape our approach to user … service standards and delivering content for public sector services is preferred. Experience leading content projects and managing stakeholder relationships is essential. Mentoring or coaching experience within content teams or UCD practices is a bonus. Skills: Strong writing and editorial skills, with the ability to create clear, concise, and compelling content for diverse audiences. Excellent understanding of content design More ❯

Mastek is seeking an experienced Senior Content Designer to join our growing User-Centred Design (UCD) practice. This role focuses on designing clear, engaging, and effective content that meets user needs across public and private sector projects. As a Senior Content Designer, you will collaborate with service designers, interaction designers, and researchers to create … experience. Mentorship and Team Development · Mentor and support junior content designers, fostering their development and growth within the team. · Share knowledge, best practices, and insights with the wider UCD team through workshops, presentations, and community of practice sessions. · Contribute to the evolution of content design methodologies and standards within Mastek, helping to shape our approach to user … service standards and delivering content for public sector services is preferred. · Experience leading content projects and managing stakeholder relationships is essential. · Mentoring or coaching experience within content teams or UCD practices is a bonus. Skills: · Strong writing and editorial skills, with the ability to create clear, concise, and compelling content for diverse audiences. · Excellent understanding of content design More ❯

Consulting (UK-Wide, Hybrid) Overview Our client is seeking Senior UX Designers (Consultants) to join their growing team. In this role, you will champion user-centred design, ensuring services are accessible, intuitive, and effective. You will work closely with user researchers, product managers, and engineers to design people-centred services, leading multidisciplinary … Agile teams, and advising clients on best practices in UX. This opportunity is ideal for experienced UX professionals who are looking to grow into leadership roles, influence design direction, and support the development of inclusive, high-impact digital services. Responsibilities As a Senior UX Designer, you will: Advise clients on solving complex problems using UX design, people-centred design, and Agile methodologies. Lead multidisciplinary Agile teams to deliver services that meet user needs. Advocate inclusive and accessible design approaches across diverse user groups. Build supportive relationships with clients and stakeholders, while effectively challenging ideas and managing difficult conversations. Provide line management and mentoring for UX and More ❯

opportunity to help craft beautifully designed, intuitive native app experiences that make a real difference to users every day. You’ll take ownership of the end-to-end design process, collaborating closely with product managers, developers, and stakeholders to transform complex ideas into simple, elegant, and effective digital experiences. What You’ll Do Lead the design … flows, wireframes, prototypes, and polished UI designs that balance usability with visual excellence. Collaborate cross-functionally with engineering and product teams to ensure pixel-perfect implementation. Champion design consistency and accessibility, contributing to and evolving our design system. Stay up to date with the latest UX/UI trends, interaction patterns, and platform guidelines (iOS … Android). Advocate for the user in every design conversation, ensuring our products are both functional and delightful. About You 3–4+ years of professional UX/UI design experience, ideally with a focus on native mobile applications. Strong portfolio showcasing end-to-end design work — from discovery and research to final More ❯

stakeholders. Coached junior members of a team, sharing your knowledge of best practice and ways of working. Worked in a multi-disciplinary team environment with Product Managers, Delivery Managers, UCD, Test and Development teams In addition to business analysis skills, there are essential core skills and experience you’ll need to work effectively as a consultant, including: Supporting others to More ❯

stakeholders. Coached junior members of a team, sharing your knowledge of best practice and ways of working. Worked in a multi-disciplinary team environment with Product Managers, Delivery Managers, UCD, Test and Development teams In addition to business analysis skills, there are essential core skills and experience you’ll need to work effectively as a consultant, including: Supporting others to More ❯

stakeholders. Coached junior members of a team, sharing your knowledge of best practice and ways of working. Worked in a multi-disciplinary team environment with Product Managers, Delivery Managers, UCD, Test and Development teams In addition to business analysis skills, there are essential core skills and experience you’ll need to work effectively as a consultant, including: Supporting others to More ❯

build strong relationships with peers and software development/testing teams and internal/external stakeholders The role involves acting as a champion for user-centred design and working very collaboratively across all Development and QA teams in the business and with external suppliers. As a result, outstanding communication skills and the ability to prioritise will More ❯

build strong relationships with peers and software development/testing teams and internal/external stakeholders The role involves acting as a champion for user-centred design and working very collaboratively across all Development and QA teams in the business and with external suppliers. As a result, outstanding communication skills and the ability to prioritise will More ❯

build strong relationships with peers and software development/testing teams and internal/external stakeholders The role involves acting as a champion for user-centred design and working very collaboratively across all Development and QA teams in the business and with external suppliers. As a result, outstanding communication skills and the ability to prioritise will More ❯

assessed during the application process: Proven experience in a talent acquisition or recruitment role with a strong track record of successful hiring outcomes. Experience in hiring for Technology and UCD roles. Ability to quickly build and develop relationships, influence external candidates and internal stakeholders. Comprehensive understanding of the technologies, including AI tools, available within the people profession and how they More ❯

new scheme introduction, fund changes or defined benefit scheme closures, as well as redundancy, share scheme launch and maturity and so much more. Key Skills: UX/UI Design Figma Wire-framing & Prototyping User Research Conversion Rate Optimisation (advantageous) Essential Experience: High proficiency in latest design and UX software as required. Thoroughly understand web … architecture, best practice, user-centred design principles, accessibility requirements, responsive design and methodologies. A strong understanding of user research, behaviours and testing. Adept at designing complex UX user journeys, ranging from large financial services organisations to sketching ideas on paper Demonstrate a good technical level of digital design More ❯

new scheme introduction, fund changes or defined benefit scheme closures, as well as redundancy, share scheme launch and maturity and so much more. Key Skills: UX/UI Design Figma Wire-framing & Prototyping User Research Conversion Rate Optimisation (advantageous) Essential Experience: High proficiency in latest design and UX software as required. Thoroughly understand web … architecture, best practice, user-centred design principles, accessibility requirements, responsive design and methodologies. A strong understanding of user research, behaviours and testing. Adept at designing complex UX user journeys, ranging from large financial services organisations to sketching ideas on paper Demonstrate a good technical level of digital design More ❯

ll play a key role in designing, developing, and optimising user journeys for a range of customer-facing websites, apps, and bespoke digital experiences Key Responsibilities: Design intuitive, user-centred experiences across web and mobile platforms. Create wireframes, prototypes, and interactive mock-ups to visualise and test concepts Collaborate with developers, product managers, and … other stakeholders to deliver high-quality digital experiences. Use design tools such as Figma, Adobe XD, or Sketch to produce visually engaging and functional interfaces. Analyse user data, heatmaps, and session recordings to identify opportunities for improved usability and conversion. Plan and execute A/B tests (using tools like Convert) to validate design decisions and optimise performance. Map and refine customer journeys to remove friction points and enhance engagement. Advocate for accessibility, inclusivity, and UX best practices throughout the design process. £32,000-£40,000 DOE, plus yearly bonus. Working hours are 8.00am-4.30pm Monday to Friday This is a hybrid role, 3 days in the office and More ❯

Are you a hands-on UX leader who thrives on shaping strategy while still rolling up your sleeves in the design process? Job Title: UX Manager Salary: Up to £85k Based: Manchester (Hybrid) This is an exciting opportunity for a UX Manager to join a forward-thinking business at the forefront of delivering innovative solutions to thousands of … organisations across the UK. You’ll be the bridge between leadership and execution, balancing the coaching and development of a growing UX team with active involvement in design delivery. The Role Lead and mentor a small team of UX Designers, inspiring best practice and raising the bar on quality and creativity. Champion user-centred design … product development. Work in partnership with Product Owners, Developers, and wider stakeholders to ensure seamless end-to-end user journeys. Balance strategic leadership with hands-on design work – from user research and wireframes to high-fidelity prototypes. Drive continuous improvement in UX processes, methodologies, and tools to elevate the digital experience. About You A More ❯

Are you a hands-on UX leader who thrives on shaping strategy while still rolling up your sleeves in the design process? Job Title: UX Manager Salary: Up to £85k Based: Manchester (Hybrid) This is an exciting opportunity for a UX Manager to join a forward-thinking business at the forefront of delivering innovative solutions to thousands of … organisations across the UK. You’ll be the bridge between leadership and execution, balancing the coaching and development of a growing UX team with active involvement in design delivery. The Role Lead and mentor a small team of UX Designers, inspiring best practice and raising the bar on quality and creativity. Champion user-centred design … product development. Work in partnership with Product Owners, Developers, and wider stakeholders to ensure seamless end-to-end user journeys. Balance strategic leadership with hands-on design work – from user research and wireframes to high-fidelity prototypes. Drive continuous improvement in UX processes, methodologies, and tools to elevate the digital experience. About You A More ❯

Are you a hands-on UX leader who thrives on shaping strategy while still rolling up your sleeves in the design process? Job Title: UX Manager Salary: Up to £85k Based: Manchester (Hybrid) This is an exciting opportunity for a UX Manager to join a forward-thinking business at the forefront of delivering innovative solutions to thousands of … organisations across the UK. You’ll be the bridge between leadership and execution, balancing the coaching and development of a growing UX team with active involvement in design delivery. The Role Lead and mentor a small team of UX Designers, inspiring best practice and raising the bar on quality and creativity. Champion user-centred design … product development. Work in partnership with Product Owners, Developers, and wider stakeholders to ensure seamless end-to-end user journeys. Balance strategic leadership with hands-on design work – from user research and wireframes to high-fidelity prototypes. Drive continuous improvement in UX processes, methodologies, and tools to elevate the digital experience. About You A More ❯

Overview Are you a Product Manager, passionate about user-centred design? If solving complex problems that uplift societal value feels rewarding to you, then keep on reading! Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services … leads to better outcomes for everyone. Our Senior Product Managers enable public sector organisations to better design services that improve society. You will be expected to role model and lead teams with best practice in your discipline. Role and reporting Reporting to one of our Lead Product Managers, this role is responsible for leading on product within a … holding them accountable for producing high quality outputs and deliverables Maintain a broad technical knowledge of product management, and continue to develop knowledge of user-centred design and technical practice. Assist and be able to shape strategy, proposals, statements of work and roadmaps Contribute to Made Tech's community of practice for Product and collaborate with More ❯

GBP Hybrid WORKING Location: Leeds, Glasgow, Bristol, Birmingham , Manchester, North West - United Kingdom Type: Permanent About the Role Our client is a digital service design consultancy that partners with organisations to deliver digital products and services that work for everyone. They specialise in supporting large-scale digital transformation programmes across both public and private sectors, with a strong … focus on user-centred design and lasting impact. As a Senior Consultant specialising in Product , you will be a leader in agile product management, an advocate for user-first approaches, and a confident coach for teams and stakeholders. This role offers the opportunity to influence clients, shape digital strategies, and deliver high-profile products More ❯

deliver meaningful impact. Responsibilities Lead user research across projects, using a range of qualitative and quantitative methods. Translate research findings into actionable insights that influence service design and delivery. Collaborate with designers, product managers, developers, and other specialists in Agile environments. Build strong relationships with clients and stakeholders, managing expectations and influencing direction. Champion inclusive and … accessible design, including researching the needs of users requiring assisted digital solutions. Provide leadership through mentoring, line management, and coaching other researchers. Contribute to thought leadership, recruitment, events, and business development activities. Requirements Strong expertise in user research methodologies, applied in complex environments. Proven ability to lead research within multi-disciplinary Agile teams. Experience of championing … user-centred design and service design approaches. Strong stakeholder management skills, with the ability to manage conflict and deliver difficult messages sensitively. Experience in line management, mentoring, or training other researchers. Good understanding of accessibility needs, inclusive design, and how to apply these in practice. Strong consultancy and leadership skills, with confidence More ❯

transformation across government and beyond. What you'll be doing Leading product teams to define vision, strategy, and roadmaps for complex digital services. Championing user-centred design and ensuring user needs are at the core of product decisions. Working with clients to balance strategic goals, policy drivers, and delivery constraints. Mentoring or line managing … with knowledge of GDS standards and ways of working. Proven, end-to-end product management expertise Hands-on experience delivering digital services with a user-centred design approach. Excellent stakeholder management and communication skills, with the ability to influence at all levels. Experience in mentoring or line management - you'll be someone who builds capability in More ❯