9 of 9 Permanent Windows 10 Jobs in the North West

resolved remotely, taking full ownership of incidents and service requests while delivering excellent to face support. Key Responsibilities Provide deskside support for Windows 10, Microsoft Office, antivirus, Defender, and encryption tools Resolve incidents and service requests requiring site intervention. Maintain accurate updates in the ITSM system … follow all documented IT processes. Essential skills Experience in deskside 1st & 2nd Line support. Strong communication and customer facing skills. Strong knowledge of Windows 10 and Microsoft Office. Experience with Active Directory (password resets, account management). Understanding of antivirus, Defender, and basic security tools. Familiarity ...

technologies. Key Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and network issues Deliver end-user support across Windows 10 and Microsoft Office environments Build and configure new laptops, including imaging and deployment Diagnose and resolve desktop hardware faults Provide mobile support … customer service and timely issue resolution Requirements Proven background in IT support within a corporate or enterprise environment Strong technical knowledge of Windows 10, Microsoft Office Suite, and standard desktop technologies Experience with imaging processes and hardware builds Familiarity with mobile device and printer support Excellent ...

Essential 3+ years experience in an IT support or systems engineering role Strong 2nd/3rd line troubleshooting experience Hands-on experience with Windows Server environments Experience supporting physical server infrastructure Virtualisation experience (Hyper-V or VMware) Administration of Microsoft 365 (Exchange, SharePoint, Teams) Active Directory and Azure … Active Directory management Group Policy configuration and management Troubleshooting Windows 10 and Windows 11 environments Firewall troubleshooting (FortiGate experience preferred) Solid understanding of networking fundamentals (VLANs, DNS, DHCP, VPN) Knowledge of security best practices including MFA, anti-virus and encryption Experience with backup solutions ...

ability to explain technical issues to non-technical customers. Extended administration and troubleshooting experience of the following systems: Entra/Active Directory, Windows 11, Group Policy, MS Exchange, SharePoint, Office 365 and Jira. Automation through use of PowerShell, coding and APIs, Knowledge and interest in automation software i.e. … delivery and maintaining high levels of productivity. Experience in troubleshooting desktop and system problems, diagnosing, and resolving hardware/software issues. Proficiency in Windows Server and Windows 10/11. Incident and problem management experience, provide effective solutions and workarounds to incidents and problems. ...

First Line Support Advisor or similar IT Support role Strong knowledge of Microsoft technologies including Office 365, Azure and Active Directory Experience supporting Windows environments (Windows 10/11 and Servers) Strong troubleshooting and problem-solving skills Excellent communication skills with the ability ...

warranty contracts are in place. • Manage Microsoft Active Directory, including user account administration and password resets. • Support Microsoft Azure, Office 365, OneDrive, Windows 10/11, Windows Server, and Exchange environments. • Assist with IT infrastructure projects, including upgrades and system implementations. • Manage secure network … equivalent experience (Microsoft certifications desirable). • Previous experience in an IT support or IT administration role. • Knowledge of Microsoft Azure, Office 365, OneDrive, Windows Server, and Active Directory. • Experience with mobile device management and cloud-based telephony systems beneficial. • Excellent troubleshooting, problem-solving, and analytical skills. • Strong organisational ...

support role Experience within a manufacturing environment Microsoft Office 365 applications and administration Microsoft Azure, Teams, and SharePoint Microsoft Intune management Troubleshooting Windows 10 and 11 Enterprise Knowledge of Android mobile operating systems Understanding of TCP/IP, VPN, DHCP, DNS ITSM tools (e.g., ServiceNow) Desktop ...

Support role Strong knowledge of Citrix Virtual Apps and Desktops, Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). Experience with Windows Server, Active Directory, Group Policy, and FSLogix. Strong understanding of ITIL processes and enterprise support models. Operations VMWare, HyperV, XenServer, Invanti Desirable to have … Secure Paradox solution (Becypt). Analytics, specifically Systrack/Nexthink (Non Essential training provided). Strong knowledge of Microsoft based operating systems, including, Windows 10 & Win11 Desirable Qualifications Citrix Certified Expert Virtualisation (CCE-V) or equivalent. Microsoft certifications (e.g., MCSA, MCSE). Exposure to cloud platforms ...

users. Good system, software and hardware diagnostics, fault-finding and problem-solving skills. PC Hardware installation, maintenance, best practices and troubleshooting. Microsoft Windows 10 & 11. Good Communicator. Friendly and Approachable. Willing to learn and pursue a career in IT. Team player. UK driving license (suggested ...