prioritize and manage multiple open tickets. • Establish good working relationships with clients and team members. • Excellent Communication Skills, both written and verbal. • Required Technical Skills: o Microsoft Windows Server OS (including roles) o Microsoft 365 Exchange Online SharePoint Online o Microsoft Intune and Windows AutoPilot o Azure o VMWare ESX and vCenter o Hyper-V o … HP, NetGear o Citrix Apps and Desktops o Citrix ADC o Veeam Backup o Email Security; Mimecast, Trend, ProofPoint • Preferred Technical Skills: o PowerShell Scripting o Microsoft SQL Server Administration o Cisco Umbrella o Darktrace o Duo MFA o ConnectWise RMM o External IP Scanning Security technologies. o Sentinel One Anti-Virus o HP Aruba Switches The targeted More ❯
2nd line support teams to ensure a seamless support experience for clients. Participate in the planning, implementation, and maintenance of IT projects. Provide expertise in areas such as server administration, network troubleshooting, and system optimization. Proactively identify and address potential issues to prevent service disruptions. Document support processes and contribute to the knowledge base for continuous improvement. Qualifications … Minimum of 5 years of experience in a 3rd line support or similar technical role. Proficient in server administration, network infrastructure, and troubleshooting. Solid understanding of Windows Scripting (PowerShell) Experience with O365, Exchange, Azure, Advanced VMware (vCenter/vSphere). Relevant certifications (e.g., ITIL V4, Azure Fundamentals) preferred. Excellent communication and interpersonal skills. Apply Now! If … you're looking for the next step in your career and have a skill set which consists of Office 365, Windows Server, Azure, Networking, VMware & Projects then waste no time and apply for this role immediately. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do More ❯
Bolton, Greater Manchester, North West, United Kingdom
Oscar Associates (UK) Limited
2nd line support teams to ensure a seamless support experience for clients. Participate in the planning, implementation, and maintenance of IT projects. Provide expertise in areas such as server administration, network troubleshooting, and system optimization. Proactively identify and address potential issues to prevent service disruptions. Document support processes and contribute to the knowledge base for continuous improvement. Qualifications … Minimum of 5 years of experience in a 3rd line support or similar technical role. Proficient in server administration, network infrastructure, and troubleshooting. Solid understanding of Windows Scripting (PowerShell) Experience with O365, Exchange, Azure, Advanced VMware (vCenter/vSphere). Relevant certifications (e.g., ITIL V4, Azure Fundamentals) preferred. Excellent communication and interpersonal skills. Apply Now! If … you're looking for the next step in your career and have a skill set which consists of Office 365, Windows Server, Azure, Networking, VMware & Projects then waste no time and apply for this role immediately. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do More ❯
