1 of 1 Permanent Capacity Management Jobs in North Yorkshire

pitch, designing a client services process, and contributing to a board-level conversation about where Cursive goes next. Areas of responsibility 1. Account management Owning the quality, profitability, and professionalism of our day-to-day client services. Lead the account management function, setting the standard for how Cursive … across the portfolio Oversee ticketing, support and ongoing maintenance work – making sure clients get clear, timely, high-quality responses Manage internal organisation: workflow planning, capacity management, prioritisation and scheduling across the team Run and oversee projects to time, scope, budget and margin – using appropriate methodologies and tools Maintain ...