Skipton, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Skipton Building Society
software development and maintenance methods, tools and techniques. Experience in technology strategy, policies and standards, and industryregulations/constraints. A good appreciation of risk management, changemanagement, configuration management, reliability and safety methods and the use of metrics. A familiarity with both generic and specific recognised … industry bodies. Leadership skills in operational management, along with the energy to continually develop and grow. Expertise in coaching and mentoring colleagues in one or more areas of responsibility. A creative approach to identifying solutions that will deliver value to members and stakeholders. Strong communication skills in both formal More ❯
York, England, United Kingdom Hybrid / WFH Options
Investigo
emails and other security events. Use Endpoint Detection and Response (EDR) tools to examine endpoint and respond to cyber threats and malware. Undertake vulnerability management including identifying and risk assessing vulnerabilities on any IT infrastructure. Reporting and tracking vulnerabilities through to mitigation. Conduct security administrator activities across the Microsoft … stack including but not limited to configuration and changemanagement of security tools. Be responsible for managing changes to security tools adhering to Persimmon IT changemanagement policy. Conduct reviews of existing IT Infrastructure such as firewall ruleset reviews advising on where risks might exist. More ❯
York, Yorkshire, United Kingdom Hybrid / WFH Options
Hiscox SA
Reporting to: IT Service & ChangeManagement Team Lead Location: York Type: Permanent Band: II Job Summary: A Hiscox IT Service Manager (ITSM) is responsible for the management and delivery of the organization's IT services, and continual service improvement (CSI) planning and facilitation. They will ensure that … a key measurement of the ITS business unit's success, and our new Target Operating Model focuses on delivering excellence in this area. Incident Management: Creating a strong and trusted incident management presence within the business is paramount. Managing technical incidents in line with the current Hiscox incident … management process, and where necessary offering improvement measures. Owning the Post Incident Review meetings, process, and outputs to enable root cause identification and eradication of repeat incidents. Ensuring regular stakeholder engagement updates are delivered, and showing significant control at all times throughout and post the incident. Service Strategy: Delivering More ❯
and third-party providers to troubleshoot and resolve service issues, ensuring timely resolution within service level agreements (SLAs). Manage the incident, problem, and changemanagement processes, incorporating best practices to optimise service delivery and drive continuous improvements. Build and nurture strong working relationships across IT teams to … to empower users, reduce costs, and streamline service delivery. Oversee the full lifecycle of end-user devices, ensuring secure access, licensing compliance, and effective management of assets. Provide out-of-hours support as required, including participation in the on-call rota and responding to incidents both during and outside More ❯
Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation … should have: Experience with Juniper network devices and Juniper firewalls (Will consider Cisco too) A solid understanding of ITILITIL processes , including Incident, Problem, and Change Management. Experience with encryption technologies to ensure secure communications. Nice to Have (Desirable Skills): Understanding of handling sensitive materials and maintaining secure environments. Why More ❯