3 of 3 Permanent Customer Requirements Jobs in North Yorkshire

IT Support Engineer who is looking to join a well-established and growing IT provider. Role 3rd Line IT Support Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This … Support Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of customer projects, this will anything from a 50 users O365 migration through to a domain rationalisation exercise with cloud migration. Typical duties will include creation of cloud/server solutions … with agreed client Incident Categorisations with associated Service Level Agreements. Be an escalation point for service desk tickets for 3rd line escalations. Accountable for tickets assigned for investigation, resolution, customer communications and SLA escalationOwnership an input to solution designs at all levels (High Level, Low Level and Technical) Creation of test plans to ensure required quality of implementations Creation More ❯

ll be doing You will be reviewing the inputs of the ILS team and providing the governance and ensuring the right toolsets and processes are always in place Agree customer requirements upfront and authorise the outputs at the end, confirming they are fit for purpose and safe before organising the release to the customer Providing technical governance More ❯

this role are primarily responsible for designing, implementing, and troubleshooting SDWAN solutions for clients across the UK. They work closely with sales, solutions, and project management teams to ensure customer requirements are met and projects are delivered on time. The role involves configuring network devices such as firewalls, routers, and switches, and providing technical support during and after … CCNP level) WAN and LAN technologies expertise TCP/IP, IPv4, IPv6 knowledge VPN technologies (L2/L3 VPN, BGP, OSPF) Firewall and network device troubleshooting Project management and customer communication skills Network security principles4 If this is a role you are intrested in please can you apply or any questions email More ❯